2021 Audi E-Tron Safety Report

2021 Audi E-Tron: Excellent Crash Ratings, High Recall Count, and Persistent Electrical System Concerns

32Complaints
9Recalls
★★★★★Safety Rating
55/100Reliability Score
1Fire Reports
Most reported components: Electrical System (8)Electrical System,Unknown Or Other (5)Unknown Or Other (4)Service Brakes (2)Power Train,Electrical System,Engine (2)Power Train (2)Engine (2)Power Train,Electrical System (2)Electrical System,Structure (1)Electrical System,Engine (1)

AI Safety Analysis for the 2021 Audi E-Tron

The 2021 Audi E-Tron presents a mixed safety picture, excelling in crash test performance but showing concerning patterns in owner complaints and recall history. NHTSA awarded the vehicle an excellent 5-star overall safety rating, with 5 stars in side and rollover tests, and a respectable 4 stars in frontal crash tests. This indicates strong occupant protection in various collision scenarios. However, the vehicle has been subject to 9 recalls, a high number for a relatively new model, addressing critical issues such as potential battery overheating leading to fire risk (NHTSA Campaign Number: 23V867000), rearview camera malfunctions (multiple recalls), and brake system failures (NHTSA Campaign Number: 21V295000). Owner complaints, totaling 32, frequently revolve around the 'ELECTRICAL SYSTEM,' accounting for 8 complaints, and 'ELECTRICAL SYSTEM, UNKNOWN OR OTHER' with 5 complaints. These complaints often describe severe issues like sudden loss of motive power, vehicle stalling while driving, and complete electrical system malfunctions, sometimes rendering the vehicle inoperable and stranding drivers. There is one reported fire incident related to charging system overheating, which aligns with recall 23V842000 concerning charging cable/cord issues. While there are no reported crashes, injuries, or deaths in the complaint data, the nature of the electrical and braking issues, coupled with the high number of recalls, suggests potential reliability concerns that could impact real-world safety despite strong crash test ratings.

Reliability Score

The 2021 Audi E-Tron receives a reliability score of 55 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.

Known Issues for the 2021 Audi E-Tron

The following issues have been identified from NHTSA complaint data and owner reports for the 2021 Audi E-Tron:

IssueSeverityFrequencyTypical Mileage
Electrical System Malfunction & Loss Of Motive Power
Multiple reports of the vehicle displaying 'Electrical system: malfunction! Safely stop vehicle' messages, leading to sudden loss of forward propulsion and the vehicle becoming inoperable while driving.
High Common 9000-25000 miles
High-Voltage Battery Overheating/Fire Risk
Recall 23V867000 addresses certain high-voltage battery modules that may overheat, increasing the risk of fire. Some complaints mention battery module failure.
High Occasional unknown miles
Charging System Overheating/Fire Risk
Recall 23V842000 warns of an overheated outlet or charging cable increasing fire risk. One complaint explicitly mentions a charger failing and burning a wall outlet.
High Occasional unknown miles
Rearview Camera Malfunction
Multiple recalls (25V900, 21V827000, 21V828000) indicate software errors or inoperative displays preventing the rearview camera image from showing, increasing crash risk.
Medium Common unknown miles
Brake System Malfunction (Abs/Esc Loss)
Recalls 21V295000 and 21V296000 detail corrosion in the brake booster or improperly welded rotor/shaft, leading to loss of braking assist, ABS, and ESC, increasing stopping distance and crash risk. Some complaints mention partial brake failure or sticking brakes.
High Occasional unknown miles
Mmi (Infotainment) System Failure
One complaint describes all screens going blank while driving, losing speed display and HVAC controls, requiring the driver to pull over and restart the vehicle.
Medium Occasional unknown miles
Spontaneous Sunroof Explosion
One complaint details a sunroof spontaneously exploding while driving on the highway, with glass shards landing behind the vehicle.
Medium Rare unknown miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2021 Audi E-Tron:

Electrical System 25% of complaints

Frequent reports of general electrical system malfunctions, often leading to loss of motive power, vehicle stalling, or critical system failures.

Electrical System, Unknown Or Other 16% of complaints

A significant number of complaints categorized broadly under electrical system issues, indicating various unspecified electrical faults.

Power Train, Electrical System, Engine 6% of complaints

Issues where the electrical system directly impacts the powertrain and engine, leading to drive system malfunctions and loss of propulsion.

Service Brakes 6% of complaints

Complaints and recalls related to brake system performance, including loss of assist, ABS/ESC failure, and sticking brakes.

Frequently Asked Questions About the 2021 Audi E-Tron

Is the 2021 Audi E-Tron safe?

Based on NHTSA data, the 2021 Audi E-Tron received an excellent 5-star overall safety rating in crash tests, indicating strong occupant protection. However, it has a high number of 9 recalls addressing critical safety issues like potential battery fires, brake failures, and rearview camera malfunctions. Owner complaints, totaling 32, frequently report severe electrical system issues leading to loss of motive power, which could pose a safety risk despite crash test performance.

What are common problems with the 2021 Audi E-Tron?

The most reported issues for the 2021 Audi E-Tron are related to the 'ELECTRICAL SYSTEM,' accounting for 8 complaints, and 'ELECTRICAL SYSTEM, UNKNOWN OR OTHER' with 5 complaints. These often manifest as sudden loss of motive power, vehicle stalling, and general electrical malfunctions. Other common problems include issues with the charging system, rearview camera, and service brakes, all of which have been subject to multiple recalls.

Are there any fire risks with the 2021 Audi E-Tron?

Yes, there are documented fire risks. NHTSA Recall 23V867000 addresses certain high-voltage battery modules that may overheat, increasing the risk of a fire. Additionally, Recall 23V842000 warns of an overheated charging cable or outlet, also increasing fire risk. One complaint explicitly mentions a charger failing and burning a wall outlet.

How does the 2021 Audi E-Tron perform in crash tests?

The 2021 Audi E-Tron performed very well in NHTSA crash tests, earning an excellent 5-star overall safety rating. It received 5 stars for side crash and rollover resistance, and 4 stars for frontal crash protection.

What should I know about the recalls for the 2021 Audi E-Tron?

The 2021 Audi E-Tron has had 9 recalls, which is a high number. Key recalls address critical safety concerns including potential high-voltage battery overheating (fire risk), charging system overheating (fire risk), multiple issues with the rearview camera display, and potential failures in the service brake system that could lead to reduced braking assistance or loss of ABS/ESC.

Buyer Advice

Our recommendation: While the 2021 Audi E-Tron boasts excellent crash test ratings, potential buyers should be aware of the high number of recalls and recurring electrical system complaints, which suggest potential reliability and safety concerns. Thoroughly check if all 9 recalls have been addressed and consider an extended warranty for electrical and battery components.

NHTSA Data Summary for 2021 Audi E-Tron

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2021 Audi E-Tron. The data includes 32 consumer complaints filed by vehicle owners, 9 manufacturer-initiated safety recalls, 1 fire incidents, and safety rating assessments associated with this vehicle.

The NHTSA has assigned the 2021 Audi E-Tron an overall safety rating of 5 out of 5 stars, with a frontal crash rating of 4 stars, a side crash rating of 5 stars, and a rollover rating of 5 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.