Most Complained About Vehicles

Understanding Vehicle Safety Rankings

Our vehicle safety rankings are derived from official NHTSA (National Highway Traffic Safety Administration) data, including consumer-submitted complaints, manufacturer-issued safety recalls, crash test safety ratings, and calculated reliability scores. Each vehicle is ranked based on a weighted analysis of these factors, giving consumers a data-driven way to evaluate which vehicles have the strongest or weakest safety track records. Rankings are updated as new data becomes available from NHTSA.

How Rankings Are Calculated

The ranking methodology considers multiple dimensions of vehicle safety. Complaint counts reflect the volume of owner-reported issues filed with NHTSA, covering everything from minor inconveniences to serious safety defects. Recall counts indicate how many times a manufacturer has issued an official safety recall for a given vehicle. The safety rating is NHTSA's 5-star crash test score, and the reliability score is a composite metric (0-100) based on complaint frequency, severity of reported issues, and whether complaints involve crashes, fires, injuries, or fatalities. A vehicle with a high complaint count but no safety-critical reports will score differently than one with fewer complaints that involve fires or crashes.

What Consumers Should Look For

When reviewing these rankings, keep in mind that higher-volume vehicles (popular sellers like the Toyota Camry or Ford F-150) naturally accumulate more complaints simply because more of them are on the road. Context matters: compare vehicles within the same class and price range for the most meaningful insights. Look at both the complaint count and the reliability score together. A vehicle with many complaints but a decent reliability score may have common but non-critical issues, while a vehicle with fewer complaints but a low reliability score may have rarer but more dangerous defects. Always review the individual vehicle safety report for detailed component-level breakdowns before making a purchase decision.