2020 Cadillac Xt6 Safety Report
2020 Cadillac XT6 Safety and Reliability Report
Safety Decision Cockpit for the 2020 Cadillac Xt6
This page is the hub for deciding what to inspect next on the 2020 Cadillac Xt6. It connects recall campaigns, owner complaint patterns, service bulletins, sibling model years, component issue hubs, and the model buying guide so a shopper or owner can move from a single report into the wider safety graph.
| Signal | Value | What to inspect next |
|---|---|---|
| Recall burden | High (4) | Review campaign numbers, affected components, and dealer remedies below. |
| Owner complaints | Moderate (34) | Scan complaint narratives for recurring symptoms, mileage, crashes, fires, injuries, and dates. |
| Crash and fire reports | 0 | Treat any crash, fire, injury, or fatality-linked pattern as a priority pre-purchase inspection item. |
| Primary component hub | Back Over Prevention | Compare back over prevention issues across vehicles. |
| Cleaner nearby model year | 2025 | Compare against the 2025 Cadillac Xt6 with 5 complaints and 1 recalls. |
| Riskier nearby model year | 2021 | Check the 2021 Cadillac Xt6 before buying across this generation. |
Cadillac Xt6 Year-by-Year Comparison
The safest purchase decision usually comes from comparing neighboring model years, not reading a single page in isolation. The table below uses only validated Cadillac Xt6 years already present in the cleaned NHTSA dataset, so each comparison links to a real vehicle safety report rather than a generated combination.
| Model Year | Complaints | Recalls | Use case |
|---|---|---|---|
| 2021 Cadillac Xt6 | 17 | 2 | Compare as a potentially cleaner alternative. |
| 2022 Cadillac Xt6 | 13 | 3 | Compare as a potentially cleaner alternative. |
| 2023 Cadillac Xt6 | 13 | 2 | Compare as a potentially cleaner alternative. |
| 2024 Cadillac Xt6 | 13 | 2 | Compare as a potentially cleaner alternative. |
| 2025 Cadillac Xt6 | 5 | 1 | Compare as a potentially cleaner alternative. |
2020 Cadillac Xt6 Complaint Theme Map
Complaint counts become more useful when they are grouped into inspection themes. For the 2020 Cadillac Xt6, these are the component areas with the clearest NHTSA complaint signals. Use each link to jump from this single vehicle into broader component hubs and make-specific issue pages.
Back Over Prevention
5 owner complaints mention this component in the current safety profile.
All Back Over Prevention issues Cadillac onlyPower Train
4 owner complaints mention this component in the current safety profile.
All Power Train issues Cadillac onlyUnknown Or Other
3 owner complaints mention this component in the current safety profile.
All Unknown Or Other issues Cadillac onlyElectrical System
3 owner complaints mention this component in the current safety profile.
All Electrical System issues Cadillac onlyUnknown Or Other,Engine
1 owner complaint mention this component in the current safety profile.
All Unknown Or Other,Engine issues Cadillac onlyTires
1 owner complaint mention this component in the current safety profile.
All Tires issues Cadillac onlyAI Safety Analysis for the 2020 Cadillac Xt6
Reliability Score
The 2020 Cadillac Xt6 receives a reliability score of 85 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates above-average reliability relative to comparable vehicles.
NHTSA Safety Ratings for the 2020 Cadillac Xt6
The National Highway Traffic Safety Administration (NHTSA) evaluates vehicles through controlled crash tests and assigns star ratings from 1 to 5, with 5 being the safest.
Known Issues for the 2020 Cadillac Xt6
The following issues have been identified from NHTSA complaint data and owner reports for the 2020 Cadillac Xt6:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| Back Over Prevention System General Motors is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles due to a malfunctioning back over prevention system. |
Medium | Common | 30k-60k miles |
| Automatic Transmission General Motors LLC is recalling certain 2018-2020 Chevrolet Cruze and Buick LaCrosse, 2018-2020 models due to transmission jerking issues. |
Medium | Common | 30k-60k miles |
| Fuel Pump General Motors LLC is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Blazer, and GMC Enclave models due to fuel pump issues. |
Low | Common | 30k-60k miles |
| Engine Coolant Thermostat General Motors LLC is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 models due to a thermostat that opens at a lower temperature. |
Medium | Common | 30k-60k miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2020 Cadillac Xt6:
Transmission issues, including jerking and shuddering, are common.
Fuel pump problems can lead to engine failure.
Body control module issues can lead to malfunctioning signals.
Back over prevention system can fail, leading to potential accidents.
Recall Details for the 2020 Cadillac Xt6
The following 4 recalls have been issued for the 2020 Cadillac Xt6 by NHTSA:
Summary: General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.
Consequence: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.
Summary: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this r...
Summary: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
Consequence: Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202314760.
Summary: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.
NHTSA Complaint Summaries for the 2020 Cadillac Xt6
Below are complaint narratives filed by owners of the 2020 Cadillac Xt6 with the National Highway Traffic Safety Administration.
Transmission jerking and has become unsafe to drive. Will have to go back to the dealership for this issue. This will be the third time 4 same issue.
Vehicle has a known condition with many same year make and model that could cause the engine coolant thermostat to open at a lower temperature than intended. This condition has occurred. As a result the Malfunction Indicator Lamp (Check Engine Light) illuminates and a diagnostic trouble code is set and “steering assistance reduced” appear. The engine cooling fans also run after the engine is switc...
While driving approximately 15 MPH I noticed a scraping sound and shimmy in the back. I took the car to Capital Cadillac for diagnostic. They found that the tires were separated. I bought the car brand new in 2020 and it has about 21k miles on it. 265/45 R 21 104 V
The Radiator is not functioning, confirmed by a mechanic at a dealership. An engine light did appear to notify me of the problem, however the car has been kept in great condition without accident or cause for the radiator to stop functioning in such a young vehicle.
Way back rear window leaks in car wash or heavy rain.
Moldy smell coming from vents when AC runs. Had engine sprayed with a cleaner, but smell is still there. It is mold on the condenser.
Vehicle has a high-pitched whining noise when cold. Vehicle also has a transmission shutter problem at lower RPM. I do not think the two are related rather than two separate incidences. But cannot be confirmed that they are two separate. Maybe one problem only. I do have video of this happening. Cannot upload a video though.
Transmission shudder at low RPMs. Feels like transmission should down shift sooner, but it shudders and shakes until RPMs get up higher. Does it when RPMs are around the 1500 mark. Vehicle almost seems like it will stall unless you give it more fuel to get RPMs up higher.
The contact owns a 2020 Cadillac XT6. The contact stated while driving at 35 MPH, the vehicle lost power. The vehicle was restarted from the Cadillac App via phone. The contact stated that during the second failure " The steering assist is reduced drive with care" warning message and the check engine warning light illuminated. The contact stated she called On-Star where she was informed the tire p...
There is a known problem, which Cadillac refuses to recall, regarding a steering assist reduced warning. The warning light disables the air conditioning system and steering assist. When the light comes on, reduced power to the steering system occurs. I took the vehicle in to be serviced, but the service light was off, and Cadillac refused to fix it; intentionally trying to run the timer out on t...
The contact owns a 2020 Cadillac XT6. The contact received notification of NHTSA Campaign Number: 22V709000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribut...
The contact owns a 2020 Cadillac XT6. The contact stated that while the vehicle was parked, the instrument panel went black. The vehicle was restarted, and the instrument panel lights illuminated but the vehicle began shaking from the driver's side. The check oil warning light was illuminated. Additionally, the contact stated that she felt heat coming from where her feet were located under the das...
I was waiting for a light to change to green and the vehicle shut down because of the auto-stop feature, after a couple of seconds the car turned on again and this message came on "stability track off" and this happened like that like 3 times until I turned off the auto-stop. I took it to the dealer the next day and they scanned it for issue and told me there's nothing wrong with the vehicle.
I got this vehicle and have had the body control module replaced 3 times the first time was as soon as it got out the dealer lot the turn signals were not working so I took it back a week later and they had to replace the body control module and since then they have replaced it 3 times
The contact owns a 2020 Cadillac XT6. The contact stated that after entering the front passenger’s side of the vehicle, she observed water leaking into the interior. After a visual inspection, the contact discovered water damage to the floorboards. The vehicle was taken to the dealer, who determined that the cabin filter was clogged and needed to be replaced. The vehicle was repaired, but the fail...
The contact owns a 2020 Cadillac XT6. The contact stated that the service stabilitrak warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the power converter failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The contact stated that after she activated the A.C. unit, the vent blew heat. The vehicle was taken back to ...
The contact owns a 2020 Cadillac XT6. The contact stated while driving approximately 60 MPH, the contact heard an abnormal "popping" sound and seconds later there was a loud bang. The contact pulled over and inspected the vehicle looking for tire damage, then the contact noticed that there was a large concentration of glass on the roof of the vehicle. The contact observed that the rear stationary ...
Intermittent shifting problems. Is stuttering when shifting. There seems to be an ongoing problem according to online and G M itself why isn't this recalled. There is no starting point it is intermittent on going. At the 1st instance they recorded it but it didn't get fixed and now they want to see it happening again but it's intermittent how many times do I have to go back
While reversing at a downward slope, sudden strong braking will occur. It does not always happen but when it does it is very alarming and loud. I’m guessing something is wrong with the Automatic Emergency Braking system. There is no warning prior to it happening. I fear these occurrences may cause an accident if I’m not wanting to brake at that moment. I have made Michael Hohl Dealership in Carson...
Rear backup camera has failed 12 times since car purchase eight weeks ago. Black screen on info center with red circle with slash across the middle over a camera. The failure is intermittent and seems to fail when it is cool outside in the morning.
Showing 20 of 34 complaints. Additional complaints are available via the NHTSA database.
NHTSA Defect Investigations for the 2020 Cadillac Xt6
NHTSA defect investigations are higher-signal than ordinary complaints because they indicate the agency opened a formal review of a potential safety defect. Some investigations later connect to recall campaigns; others close without a recall after review.
Component: Back Over Prevention: Sensing System: Camera
Opened 2022-07-22 · Closed 2022-11-21
On July 22, 2022, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22-006) to assess alleged failures of the rear-view camera (RVC) in Model Year (MY) 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The complaints report that the screen for the RVC is black, sometimes with a red triangle and a circle with a line through it. To date, ODI has received a total of 18 complaints and several EWR Field Reports with allegations of the RVC image failing to display when t...
Frequently Asked Questions About the 2020 Cadillac Xt6
Has the 2020 CADILLAC XT6 been recalled?
Yes, the 2020 CADILLAC XT6 has 4 recalls on record with NHTSA. Each recall addresses a specific safety defect identified by the manufacturer or NHTSA.
How many complaints does the 2020 CADILLAC XT6 have?
The 2020 CADILLAC XT6 has 34 complaints filed with NHTSA. None of the complaints involved crashes. No injuries or deaths have been reported.
What is the safety rating for the 2020 CADILLAC XT6?
The 2020 CADILLAC XT6 received an overall NHTSA safety rating of excellent (5/5). Frontal crash: 5/5. Side crash: 5/5. Rollover: 4/5.
What are the most common problems with the 2020 CADILLAC XT6?
The most commonly reported problems with the 2020 CADILLAC XT6 involve back over prevention (5 complaints), power train (4 complaints), unknown or other (3 complaints). Other affected components include electrical system, unknown or other,engine, tires.
How many crash reports does the 2020 CADILLAC XT6 have?
There are no crash reports associated with the 2020 CADILLAC XT6 in the NHTSA database.
How many fire reports does the 2020 CADILLAC XT6 have?
There are no fire reports for the 2020 CADILLAC XT6 in the NHTSA database.
Are there any deaths reported for the 2020 CADILLAC XT6?
No deaths have been reported in NHTSA complaints for the 2020 CADILLAC XT6.
How many injuries are reported for the 2020 CADILLAC XT6?
No injuries have been reported in NHTSA complaints for the 2020 CADILLAC XT6.
Should I buy a 2020 CADILLAC XT6?
Based on NHTSA data, the 2020 CADILLAC XT6 is acceptable with caveats. It has 34 complaints, 4 recalls, and a excellent (5/5) safety rating. Always have a pre-purchase inspection done by a qualified mechanic.
What components fail most on the 2020 CADILLAC XT6?
The components with the most failures on the 2020 CADILLAC XT6 are: 1. BACK OVER PREVENTION (5 complaints), 2. POWER TRAIN (4 complaints), 3. UNKNOWN OR OTHER (3 complaints), 4. ELECTRICAL SYSTEM (3 complaints), 5. UNKNOWN OR OTHER,ENGINE (1 complaints). BACK OVER PREVENTION is the single most-reported problem area with 5 complaints.
What should I know before buying a 2020 CADILLAC XT6?
Be cautious of transmission issues and back over prevention system malfunctions. Regular maintenance is crucial to avoid engine and fuel system failures. The 2020 CADILLAC XT6 has 34 NHTSA complaints and 4 recalls on record. NHTSA rates it excellent (5/5).
How reliable is the 2020 CADILLAC XT6?
The 2020 CADILLAC XT6 receives a reliability score of 85/100, indicating above-average reliability. This is based on 34 owner complaints, 4 recalls, and 0 crash/fire reports in the NHTSA database. Key known issues include Back over prevention system and Automatic transmission.
What are the known issues with the 2020 CADILLAC XT6?
Known issues with the 2020 CADILLAC XT6 include: Back over prevention system, Automatic transmission, Fuel pump, Engine coolant thermostat. These are based on patterns found across 34 NHTSA complaints. 4 of these patterns resulted in formal recalls.
What are the common transmission issues in the 2020 Cadillac XT6?
Transmission jerking and shuddering are common issues, affecting driving comfort and safety.
Are there any recalls for the 2020 Cadillac XT6?
Yes, there are recalls for transmission issues, fuel pump problems, and back over prevention system malfunctions.
What should I do if I notice transmission shuddering?
Take the vehicle to a dealership for diagnosis and repair to ensure safe driving.
Buyer Advice
Our recommendation: Be cautious of transmission issues and back over prevention system malfunctions. Regular maintenance is crucial to avoid engine and fuel system failures.
NHTSA Data Summary for 2020 Cadillac Xt6
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2020 Cadillac Xt6. The data includes 34 consumer complaints filed by vehicle owners, 4 manufacturer-initiated safety recalls, and safety rating assessments associated with this vehicle.
The NHTSA has assigned the 2020 Cadillac Xt6 an overall safety rating of 5 out of 5 stars, with a frontal crash rating of 5 stars, a side crash rating of 5 stars, and a rollover rating of 4 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.
Disclaimer: This analysis is AI-generated from NHTSA public data and does not constitute professional automotive or safety advice. Always verify recall status at NHTSA.gov and consult a qualified mechanic.
Analysis last updated: 2026-05-13