2019 Chevrolet Cruze Safety Report

2019 Chevrolet Cruze: High crash test scores, but significant powertrain and brake recall issues reported.

18Complaints
2Recalls
★★★★★Safety Rating
65/100Reliability Score
3Crash Reports
1Fire Reports
3Injuries
Most reported components: Power Train (3)Air Bags (2)Service Brakes (2)Electrical System,Seat Belts,Engine (1)Engine (1)Power Train,Electrical System,Forward Collision Avoidance (1)Tires (1)Vehicle Speed Control,Engine (1)Power Train,Engine (1)Fuel/Propulsion System,Back Over Prevention (1)

AI Safety Analysis for the 2019 Chevrolet Cruze

The 2019 Chevrolet Cruze presents a mixed safety picture. While it achieved excellent crash test ratings from NHTSA, scoring 5 stars overall, 5 stars for frontal and side impacts, and 4 stars for rollover, its complaint data reveals several concerning patterns. With 18 total complaints, including 3 crashes, 1 fire, and 3 injuries, there are notable issues that buyers should be aware of. The most frequently reported component is the POWER TRAIN, accounting for 3 complaints, often related to transmission issues and reduced engine power. AIR BAGS and SERVICE BRAKES also each have 2 complaints, with one airbag complaint specifically mentioning non-deployment in a crash and one brake complaint detailing complete brake failure on a freeway. Recall history further highlights potential safety concerns. Two recalls have been issued for the 2019 Cruze. One recall (NHTSA Campaign Number: 20V668000) addresses a POWER TRAIN issue where missing bolts on the start-stop accumulator endcap could lead to a transmission oil leak and loss of propulsion, increasing crash risk. Several complaints directly reference this recall, indicating it's a known and experienced problem. The second recall (NHTSA Campaign Number: 19V837000) pertains to SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, where a reduction in braking performance could increase crash risk. This aligns with a complaint describing complete brake failure. In summary, while the 2019 Chevrolet Cruze performs exceptionally well in controlled crash tests, the real-world complaint data and recall history suggest potential reliability and safety vulnerabilities, particularly concerning the powertrain and braking systems. The 3 reported injuries and 3 crashes, despite the low overall complaint count, underscore that these issues can have serious consequences. Buyers should prioritize ensuring all recalls have been addressed.

Reliability Score

The 2019 Chevrolet Cruze receives a reliability score of 65 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.

Known Issues for the 2019 Chevrolet Cruze

The following issues have been identified from NHTSA complaint data and owner reports for the 2019 Chevrolet Cruze:

IssueSeverityFrequencyTypical Mileage
Transmission Oil Leak/Loss Of Propulsion
Missing bolts on the start-stop accumulator endcap can cause a transmission oil leak, potentially leading to a loss of propulsion. This is covered by NHTSA recall 20V668000.
High Occasional unknown miles
Reduced Braking Performance
Issues with service brakes, hydraulic foundation components, specifically calipers, can reduce braking performance. This is covered by NHTSA recall 19V837000, with one complaint detailing complete brake failure.
High Occasional unknown miles
Engine Power Reduced/Malfunctioning
Vehicle enters 'engine power reduced' mode, causing loss of acceleration and holding back the vehicle. One complaint mentions timing chain rattle due to tensioner issues.
Medium Occasional unknown miles
Airbag Warning Light/Non-Deployment
SRS warning light illuminates, indicating airbag system issues. One complaint reported airbags did not deploy in a crash, leading to driver injury.
High Occasional unknown miles
Front Windshield Defrost Failure
Front window defrost loses function, causing the windshield to fog up and impair visibility. Requires vehicle restart to re-engage.
Medium Occasional unknown miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2019 Chevrolet Cruze:

Power Train 16% of complaints

Issues related to the automatic transmission, including leaks, jerking, and loss of propulsion, often linked to recall 20V668000.

Air Bags 11% of complaints

Warning lights for the airbag system and reports of airbags failing to deploy during a crash.

Service Brakes 11% of complaints

Problems with braking performance, including complete brake failure, aligning with recall 19V837000.

Engine 11% of complaints

Reports of 'engine power reduced' mode, timing chain rattles, and general engine malfunctioning affecting acceleration.

Electrical System 11% of complaints

Issues such as front window defrost failure and radio malfunctions.

Frequently Asked Questions About the 2019 Chevrolet Cruze

Is the 2019 Chevrolet Cruze safe?

Based on NHTSA data, the 2019 Chevrolet Cruze received excellent 5-star crash test ratings overall, for frontal, and side impacts, and 4 stars for rollover. However, it has 18 total complaints, including 3 crashes and 3 injuries, with two significant safety recalls for the powertrain and service brakes. While crash protection is strong, real-world reliability and component failures are a concern.

What are common problems with the 2019 Chevrolet Cruze?

The most reported issues for the 2019 Chevrolet Cruze are related to the POWER TRAIN (3 complaints), AIR BAGS (2 complaints), and SERVICE BRAKES (2 complaints). Specific problems include transmission oil leaks and loss of propulsion (linked to recall 20V668000), reduced braking performance (linked to recall 19V837000), 'engine power reduced' warnings, and airbag system malfunctions including non-deployment.

Are there any recalls for the 2019 Chevrolet Cruze?

Yes, there are two recalls for the 2019 Chevrolet Cruze. NHTSA Campaign Number 20V668000 addresses missing bolts on the start-stop accumulator endcap that can lead to a transmission oil leak and loss of propulsion. NHTSA Campaign Number 19V837000 addresses issues with service brakes that can reduce braking performance.

How does the 2019 Chevrolet Cruze perform in crash tests?

The 2019 Chevrolet Cruze performed very well in NHTSA crash tests, receiving an Overall 5-star safety rating. It scored 5 stars for both Frontal Crash and Side Crash tests, and 4 stars for the Rollover test.

What should I check before buying a used 2019 Chevrolet Cruze?

Before buying a used 2019 Chevrolet Cruze, ensure both NHTSA recalls (20V668000 for powertrain and 19V837000 for service brakes) have been completed. Also, have a mechanic inspect the transmission for leaks or unusual operation, check for any 'check engine' or airbag warning lights, and verify brake system integrity, as these are common complaint areas.

Buyer Advice

Our recommendation: Despite strong crash test ratings, thoroughly verify that all two safety recalls have been addressed and have a pre-purchase inspection focusing on the powertrain and braking systems due to reported issues and complaints.

NHTSA Data Summary for 2019 Chevrolet Cruze

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2019 Chevrolet Cruze. The data includes 18 consumer complaints filed by vehicle owners, 2 manufacturer-initiated safety recalls, 3 reported crashes, 1 fire incidents, 3 reported injuries, and safety rating assessments associated with this vehicle.

The NHTSA has assigned the 2019 Chevrolet Cruze an overall safety rating of 5 out of 5 stars, with a frontal crash rating of 5 stars, a side crash rating of 5 stars, and a rollover rating of 4 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.