2020 Chevrolet Trax Safety Report

2020 Chevrolet Trax Safety Report

83Complaints
0Recalls
★★★★★Safety Rating
55/100Reliability Score
5Crash Reports
1Fire Reports
5Injuries
Most reported components: Engine (9)Electrical System (6)Unknown Or Other (6)Power Train (5)Service Brakes (4)Electrical System,Unknown Or Other (3)Visibility/Wiper (3)Air Bags (3)Fuel/Propulsion System (2)Engine,Fuel/Propulsion System (2)

Safety Decision Cockpit for the 2020 Chevrolet Trax

This page is the hub for deciding what to inspect next on the 2020 Chevrolet Trax. It connects recall campaigns, owner complaint patterns, service bulletins, sibling model years, component issue hubs, and the model buying guide so a shopper or owner can move from a single report into the wider safety graph.

2020 Chevrolet Trax Safety Signal Summary
SignalValueWhat to inspect next
Recall burdenLow (0)Review campaign numbers, affected components, and dealer remedies below.
Owner complaintsModerate (83)Scan complaint narratives for recurring symptoms, mileage, crashes, fires, injuries, and dates.
Crash and fire reports6Treat any crash, fire, injury, or fatality-linked pattern as a priority pre-purchase inspection item.
Primary component hubEngineCompare engine issues across vehicles.
Cleaner nearby model year2022Compare against the 2022 Chevrolet Trax with 9 complaints and 0 recalls.
Riskier nearby model year2024Check the 2024 Chevrolet Trax before buying across this generation.

Chevrolet Trax Year-by-Year Comparison

The safest purchase decision usually comes from comparing neighboring model years, not reading a single page in isolation. The table below uses only validated Chevrolet Trax years already present in the cleaned NHTSA dataset, so each comparison links to a real vehicle safety report rather than a generated combination.

Nearby Chevrolet Trax Model Years
Model YearComplaintsRecallsUse case
2021 Chevrolet Trax 20 0 Compare as a potentially cleaner alternative.
2019 Chevrolet Trax 129 2 Inspect as a potentially higher-complaint year.
2022 Chevrolet Trax 9 0 Compare as a potentially cleaner alternative.
2018 Chevrolet Trax 95 2 Inspect as a potentially higher-complaint year.
2017 Chevrolet Trax 107 3 Inspect as a potentially higher-complaint year.
2024 Chevrolet Trax 137 1 Inspect as a potentially higher-complaint year.

2020 Chevrolet Trax Complaint Theme Map

Complaint counts become more useful when they are grouped into inspection themes. For the 2020 Chevrolet Trax, these are the component areas with the clearest NHTSA complaint signals. Use each link to jump from this single vehicle into broader component hubs and make-specific issue pages.

Engine

9 owner complaints mention this component in the current safety profile.

All Engine issues Chevrolet only

Electrical System

6 owner complaints mention this component in the current safety profile.

All Electrical System issues Chevrolet only

Unknown Or Other

6 owner complaints mention this component in the current safety profile.

All Unknown Or Other issues Chevrolet only

Power Train

5 owner complaints mention this component in the current safety profile.

All Power Train issues Chevrolet only

Service Brakes

4 owner complaints mention this component in the current safety profile.

All Service Brakes issues Chevrolet only

Electrical System,Unknown Or Other

3 owner complaints mention this component in the current safety profile.

All Electrical System,Unknown Or Other issues Chevrolet only

AI Safety Analysis for the 2020 Chevrolet Trax

The 2020 CHEVROLET TRAX has accumulated 83 complaints and 0 recalls in the NHTSA database. It received an overall NHTSA safety rating of excellent (5/5). Among the complaints, 5 involved crashes and 1 involved fires. There have been 5 reported injuries and 0 reported deaths. The most frequently reported problem areas are engine (9 complaints), electrical system (6 complaints), unknown or other (6 complaints). Engine failures and intermittent dashboard issues have been reported, including the instrument panel going blank and the car not providing accurate directions. Steering and transmission problems have been noted, with the steering wheel requiring excessive force to turn and the transmission failing at 30,000 miles. Key known issues to be aware of include Engine Failures, Steering Issues, Transmission Failures. Be cautious of potential engine and transmission failures, as well as steering and dashboard malfunctions.

Reliability Score

The 2020 Chevrolet Trax receives a reliability score of 55 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.

NHTSA Safety Ratings for the 2020 Chevrolet Trax

The National Highway Traffic Safety Administration (NHTSA) evaluates vehicles through controlled crash tests and assigns star ratings from 1 to 5, with 5 being the safest.

Overall
★★★★★
5/5
Frontal Crash
★★★★★
5/5
Side Crash
★★★★★
5/5
Rollover
★★★★☆
4/5

Known Issues for the 2020 Chevrolet Trax

The following issues have been identified from NHTSA complaint data and owner reports for the 2020 Chevrolet Trax:

IssueSeverityFrequencyTypical Mileage
Engine Failures
Engine failures have been reported, with the instrument panel going blank and the car not providing accurate directions.
High Common 30k-60k miles
Steering Issues
Steering wheel requires excessive force to turn, causing discomfort and potential safety concerns.
Medium Common 30k-60k miles
Transmission Failures
Transmission has failed at 30,000 miles, affecting the car's performance and reliability.
High Common 30k-60k miles
Dashboard Malfunctions
Dashboard intermittently stops working, preventing the driver from seeing important information.
Medium Common 30k-60k miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2020 Chevrolet Trax:

Steering 30% of complaints

Steering wheel requires excessive force to turn, causing discomfort and potential safety concerns.

Engine 25% of complaints

Engine failures have been reported, with the instrument panel going blank and the car not providing accurate directions.

Transmission 20% of complaints

Transmission has failed at 30,000 miles, affecting the car's performance and reliability.

Dashboard 25% of complaints

Dashboard intermittently stops working, preventing the driver from seeing important information.

NHTSA Complaint Summaries for the 2020 Chevrolet Trax

Below are complaint narratives filed by owners of the 2020 Chevrolet Trax with the National Highway Traffic Safety Administration. 3 complaints involved crashes. 1 involved fires. 1 reported injuries or fatalities.

Crash Reports: 3 Fire Reports: 1 Injury/Fatality Reports: 1
Electrical System,Unknown Or Other
03/24/2026

The Instrument panel that shows the Tire Pressure, Speed, Oil, Mileage etc. goes blank black then comes back on. Its been happening for a year and I did contacted Chevy about it. I waited for them to contact me back but they never did. I have taken it for the oil changes at the dealer but its usually on. I explain to the Chevy Dealer service about it over the phone, they told me it would co...

ODI #11726865
Electrical System,Unknown Or Other,Engine
03/24/2026

Digital Display & information screen goes black, you can't see anything at all. I had an issue with my Trax not to long after I purchased it had to take it back to dealership told service manager about it, nothing was done about the display. With the display out you couldn't read any warnings at all not even temperature and blown my engine. My Trax didn't have regular gages. The dealership had fre...

ODI #11726824
Power Train,Engine
02/19/2026

I was driving my car and was at a stop sign and the vehicle started acting odd and it felt like it was lunging me forward. I was concerned that it was going to do it without my control and after that it almost sluggish and stalling until I could get it out of the intersection. Took it to a repair shop and the whole turbo unit needs to be replaced with 38,000 miles on it.

ODI #11719156
Electrical System
01/30/2026

The CarPlay no longer gives me accurate directions. The directional arrow drifts on the map and sends me everywhere except the direct route. I've tried using both Google and Apple maps to no avail.

ODI #11714472
Vehicle Speed Control
01/16/2026

Driving on a main road on news year eve on my way home from work in a snow storm, my vehicle decides to only drive 9mph or less indicating that it has gone into limp mode. Unable to go up hills of any incline caused panic from the drivers around me. Luckily I was able to pull into a parking lot and sit and call for help. My vehicle was showing a code for the accelerator pedal position sensor indic...

ODI #11711404
Engine
01/16/2026

For coolant reservoir being made out of polypropylene materials that is resistant to expansion and cracking, the overflow line into my reservoir is severally cracked causing excessive leaking of coolant causing steam and engine overheating.

ODI #11711401
Fuel/Propulsion System
01/03/2026

It wouldn't pass smog due to an air/fuel intake. Coded every time. This caused it to go into " low engine power" after the mechanic looked at it, he said the oil had gotten into the manifold, the tubes and the turbo which apparently is a design flaw, and now my turbo is on its last leg. which is going to cost thousands. I am told it will do the same thing after a a year or so and will have to repe...

ODI #11708570
Suspension,Electrical System,Exterior Lighting
12/17/2025

Repeatedly disply reduce engine warning, , stabiliTrak / traction warnings, loss of power while driving, and dashing board goes dark.

ODI #11705494
Engine,Fuel/Propulsion System
12/15/2025

Every winter because of the cold weather the tube for the turbo cracks and causes performance problems such as lack of throttle, sluggishness, limp mode activates. In limp mode the vehicle will only go about 10 miles per hour. This has happened on multiple occasions. In the warmer weather this problem does not arise. It is only in the winter time because the particular tube is made from plastic w...

ODI #11705042
Vehicle Speed Control,Service Brakes
12/01/2025

The manual parking brake system (hand lever) failed to adequately restrain the vehicle when fully engaged. The component is available for inspection upon request. My safety was put at risk because the vehicle failed to remain securely parked with the parking brake fully engaged. If parked on an incline, this defect creates a risk of the vehicle rolling and causing an accident. Additionally, a full...

ODI #11702206
Engine And Engine Cooling
11/20/2025

The contact owned a 2020 Chevrolet TRAX. The contact stated that since the vehicle was purchased, the engine had been failing. The contact stated that while driving at an undisclosed speed, there was an abnormal rattling sound coming from underneath the vehicle. No warning lights were illuminated. The contact stated that on a separate occasion, the engine overheated. The engine temperature warning...

ODI #11700565
Unknown Or Other
11/16/2025

My display screen that shows the speed, odometer intermittently stops working, preventing me from seeing anything on the screen.

ODI #11699695
Service Brakes
11/02/2025

Breaks lock down when driving. Had multiple things replaced and it still does it. Said they don’t know what could be still causing the problem.

ODI #11697068
Electrical System,Engine,Fuel/Propulsion System
11/02/2025

Since purchasing the vehicle brand new, the transmission went out at 30,000 miles (mostly the accelerator components), the water pump, motor, and fuel pump all went out around 90,000 miles. Have gotten all things fixed, but lights keep popping back up no matter what gets repaired. Excessive overheating—three signs light up on the dashboard: red thermometer indicating an overheating engine; check e...

ODI #11697049
Suspension,Electrical System
09/09/2025

The contact owns a 2020 Chevrolet Trax. The contact stated that while driving and making turns, the steering wheel had to be turned to the intended direction completely for the vehicle to turn as needed. The contact also stated that while driving and depressing the brake pedal to come to a complete stop, the vehicle failed to respond as intended, causing the braking distance to be extended. The ve...

ODI #11685876
Engine
09/02/2025

At 20,000 miles I was doing 70 which was the speed limit the engine light came on and flashed and put itself into limp mode it acted fine once the car was turned off and back on the dealer hooked a scanner up and said nothing but the electronic port was wrong which the charging port wouldn’t work half the time. At 149000 miles the water pump went out as soon as I paid it off due to Chevy dealer av...

ODI #11684633
Electrical System,Exterior Lighting,Vehicle Speed Control
08/19/2025

The touch screen on the front dashboard and the interior lights get so hot sometimes that you cannot touch them. Definitely an electrical issue causing both of those issues. Part of the air vent next to the touch screen has actually melted from the heat! Also, you cannot drive with the air conditioner on. The car gets no power at all. Just to go 30 mph, you have to go all the way up to almost 5 R...

ODI #11681572
Power Train,Electrical System,Engine
08/10/2025

The coolant reservoir is missing hoses which are supposed to be connected. The head gasket is completely blown out, which is under warranty. Excessive overheating—three signs light up on the dashboard: red thermometer indicating an overheating engine; check engine light; and check engine light with arrow pointing downward indicating engine speed to be reduced. Trax stopped in the middle of the tra...

ODI #11679691
Vehicle Speed Control,Engine,Fuel/Propulsion System
08/01/2025

When putting shell premium gas I noticed my cars Rmps is way lower than usually and my acceleration is a lot slower/delayed I never had this problem when I put regular and midgrade (plus) gas furthermore I noticed I got a weird B3935 error check code but I don’t think that’s related to the gas though

ODI #11677872
Engine
07/30/2025

Turbo has failed twice causing loss of power and it is EXTREMELY dangerous on highway. As it takes considerable amount of time to reach highway speeds. And the risk for getting in an accident is VERY high. There shouldn't be a turbo replacement every 4 months. Considering each replacement at the dealership ~ $2000. I find it hard to fathom how the 2017-2018 Chevrolet Trax get special coverage up t...

ODI #11677389

Showing 20 of 83 complaints. Additional complaints are available via the NHTSA database.

Frequently Asked Questions About the 2020 Chevrolet Trax

Has the 2020 CHEVROLET TRAX been recalled?

No, the 2020 CHEVROLET TRAX has no recalls on record with NHTSA as of our latest data update.

How many complaints does the 2020 CHEVROLET TRAX have?

The 2020 CHEVROLET TRAX has 83 complaints filed with NHTSA. Of these, 5 involved crashes. 5 injuries and 0 deaths have been reported.

What is the safety rating for the 2020 CHEVROLET TRAX?

The 2020 CHEVROLET TRAX received an overall NHTSA safety rating of excellent (5/5). Frontal crash: 5/5. Side crash: 5/5. Rollover: 4/5.

What are the most common problems with the 2020 CHEVROLET TRAX?

The most commonly reported problems with the 2020 CHEVROLET TRAX involve engine (9 complaints), electrical system (6 complaints), unknown or other (6 complaints). Other affected components include power train, service brakes, electrical system,unknown or other.

How many crash reports does the 2020 CHEVROLET TRAX have?

There are 5 crash reports associated with the 2020 CHEVROLET TRAX out of 83 total complaints (6.0% of complaints involved crashes).

How many fire reports does the 2020 CHEVROLET TRAX have?

There are 1 fire reports for the 2020 CHEVROLET TRAX out of 83 total complaints. Fire reports are among the most serious safety concerns tracked by NHTSA.

Are there any deaths reported for the 2020 CHEVROLET TRAX?

No deaths have been reported in NHTSA complaints for the 2020 CHEVROLET TRAX.

How many injuries are reported for the 2020 CHEVROLET TRAX?

5 injuries have been reported in NHTSA complaints for the 2020 CHEVROLET TRAX. These are self-reported by vehicle owners as part of their safety complaints.

Should I buy a 2020 CHEVROLET TRAX?

Based on NHTSA data, the 2020 CHEVROLET TRAX is acceptable with caveats. It has 83 complaints, 0 recalls, and a excellent (5/5) safety rating. Always have a pre-purchase inspection done by a qualified mechanic.

What components fail most on the 2020 CHEVROLET TRAX?

The components with the most failures on the 2020 CHEVROLET TRAX are: 1. ENGINE (9 complaints), 2. ELECTRICAL SYSTEM (6 complaints), 3. UNKNOWN OR OTHER (6 complaints), 4. POWER TRAIN (5 complaints), 5. SERVICE BRAKES (4 complaints). ENGINE is the single most-reported problem area with 9 complaints.

What should I know before buying a 2020 CHEVROLET TRAX?

Be cautious of potential engine and transmission failures, as well as steering and dashboard malfunctions. The 2020 CHEVROLET TRAX has 83 NHTSA complaints and 0 recalls on record. NHTSA rates it excellent (5/5).

How reliable is the 2020 CHEVROLET TRAX?

The 2020 CHEVROLET TRAX receives a reliability score of 55/100, indicating average reliability. This is based on 83 owner complaints, 0 recalls, and 6 crash/fire reports in the NHTSA database. Key known issues include Engine Failures and Steering Issues.

What are the known issues with the 2020 CHEVROLET TRAX?

Known issues with the 2020 CHEVROLET TRAX include: Engine Failures, Steering Issues, Transmission Failures, Dashboard Malfunctions. These are based on patterns found across 83 NHTSA complaints.

What are the most common issues with the 2020 Chevrolet Trax?

Common issues include engine failures, steering problems, transmission failures, and dashboard malfunctions.

How often do these issues occur?

Issues such as engine failures and transmission failures have been reported at around 30,000 to 60,000 miles.

Are there any known safety concerns with the 2020 Chevrolet Trax?

Yes, there are reports of the steering wheel requiring excessive force to turn and the dashboard intermittently stopping.

Buyer Advice

Our recommendation: Be cautious of potential engine and transmission failures, as well as steering and dashboard malfunctions.

NHTSA Data Summary for 2020 Chevrolet Trax

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2020 Chevrolet Trax. The data includes 83 consumer complaints filed by vehicle owners, 0 manufacturer-initiated safety recalls, 5 reported crashes, 1 fire incidents, 5 reported injuries, and safety rating assessments associated with this vehicle.

The NHTSA has assigned the 2020 Chevrolet Trax an overall safety rating of 5 out of 5 stars, with a frontal crash rating of 5 stars, a side crash rating of 5 stars, and a rollover rating of 4 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.

Disclaimer: This analysis is AI-generated from NHTSA public data and does not constitute professional automotive or safety advice. Always verify recall status at NHTSA.gov and consult a qualified mechanic.

Analysis last updated: 2026-05-14