2023 Dodge Durango Safety Report

2023 Dodge Durango: Good crash ratings, but recall for drive power loss and recurring lighting/electrical issues reported by owners.

28Complaints
1Recalls
★★★★☆Safety Rating
65/100Reliability Score
2Crash Reports
2Injuries
Most reported components: Exterior Lighting (7)Unknown Or Other (2)Power Train,Engine (2)Service Brakes (2)Electrical System,Fuel/Propulsion System (1)Electrical System,Exterior Lighting,Fuel/Propulsion System (1)Structure (1)Vehicle Speed Control,Forward Collision Avoidance (1)Power Train (1)Electrical System (1)

AI Safety Analysis for the 2023 Dodge Durango

The 2023 Dodge Durango presents a mixed safety picture, with a notable recall and several recurring consumer complaints, despite generally favorable crash test ratings. NHTSA data shows 28 total complaints, including 2 crashes and 2 injuries, but no fatalities or fires. The vehicle received an overall 4-star safety rating from NHTSA, with 4 stars for frontal crash, 5 stars for side crash, and 3 stars for rollover. This indicates strong performance in side impacts but a slightly higher rollover risk and average frontal protection. A significant safety concern is the single recall issued for the POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, specifically affecting certain 2023 Dodge Durango Pursuit vehicles. This recall addresses an interference with the shifter boot that could lead to a sudden loss of drive power, increasing the risk of a crash. While this recall is specific to the Pursuit model, several consumer complaints also mention 'SERVICE SHIFTER' messages and issues with the transmission not shifting or a sudden loss of drive power, suggesting potential broader powertrain concerns. Common complaint patterns revolve heavily around EXTERIOR LIGHTING, accounting for 7 of the 28 complaints. Many owners report premature failure of LED daytime running lights (DRLs) and turn signals, often within three years of purchase, with repair costs cited as high and not covered by warranty. Other recurring issues include ELECTRICAL SYSTEM failures (e.g., Uconnect box, screen blackouts), FUEL/PROPULSION SYSTEM problems (e.g., fuel pump failure, fuel pouring out during refueling), and SERVICE BRAKES issues, including reports of complete brake failure. The forward collision avoidance system also has a complaint regarding false alarms and unintended braking, which is a critical safety concern. In summary, while the 2023 Dodge Durango performs well in most crash tests, the recall for potential loss of drive power and the high volume of complaints regarding exterior lighting, electrical systems, and some critical safety features like brakes and forward collision avoidance, warrant careful consideration. The recurring nature of these issues, particularly the DRL failures and potential powertrain glitches, suggests areas where the vehicle's long-term reliability and safety could be compromised.

Reliability Score

The 2023 Dodge Durango receives a reliability score of 65 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.

Known Issues for the 2023 Dodge Durango

The following issues have been identified from NHTSA complaint data and owner reports for the 2023 Dodge Durango:

IssueSeverityFrequencyTypical Mileage
Exterior Led Lighting Failure
Premature failure of LED daytime running lights (DRLs) and turn signals, often within 3 years, leading to reduced visibility and high repair costs not covered by warranty.
Medium Common 0-30000 miles
Transmission/Shifter Issues
Reports of 'SERVICE SHIFTER' messages, transmission not shifting, or sudden loss of drive power, aligning with a recall for Pursuit models regarding shifter interference.
High Occasional 0-30000 miles
Electrical System/Uconnect Failure
Uconnect infotainment box failures, screen blackouts, and constant dinging without error messages, affecting critical vehicle functions and warnings.
Medium Occasional 0-30000 miles
Brake System Malfunction
Reports of complete brake failure and brake vacuum boost pump failure, leading to reduced stopping power and increased crash risk.
High Rare 0-30000 miles
Forward Collision Avoidance Malfunction
Front collision sensor issuing false alarms and applying brakes when no obstacle is present, creating a crash hazard.
High Rare 0-30000 miles
Fuel System Issues
Fuel pump stopping prematurely and fuel pouring out of the vehicle during refueling.
Medium Rare 0-57000 miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2023 Dodge Durango:

Exterior Lighting 25% of complaints

Frequent failures of LED daytime running lights and turn signals, often requiring expensive replacement.

Power Train 7% of complaints

Issues with transmission shifting, 'SERVICE SHIFTER' messages, and sudden loss of drive power.

Electrical System 7% of complaints

Failures of the Uconnect system, screen blackouts, and other electrical glitches.

Service Brakes 7% of complaints

Reports of complete brake failure or reduced stopping power due to component malfunction.

Fuel/Propulsion System 7% of complaints

Problems with the fuel pump and fuel tank, including leaks during refueling.

Vehicle Speed Control,Forward Collision Avoidance 4% of complaints

Malfunctions of the forward collision avoidance system, including false alarms and unintended braking.

Structure 4% of complaints

Issues like windshield delamination and spoiler detachment.

Frequently Asked Questions About the 2023 Dodge Durango

Is the 2023 Dodge Durango safe?

Based on NHTSA data, the 2023 Dodge Durango received an overall 4-star safety rating, with 5 stars in side crash tests. However, it has a recall for potential loss of drive power in some models and 28 consumer complaints, including 2 crashes and 2 injuries, highlighting specific safety concerns like brake failure and forward collision avoidance malfunctions.

What are common problems with the 2023 Dodge Durango?

The most reported issues for the 2023 Dodge Durango are related to EXTERIOR LIGHTING (25% of complaints), specifically premature LED DRL and turn signal failures. Other common problems include POWER TRAIN issues (7%), ELECTRICAL SYSTEM malfunctions (7%), and SERVICE BRAKES problems (7%).

Are there any recalls for the 2023 Dodge Durango?

Yes, there is one recall for certain 2023 Dodge Durango Pursuit vehicles related to the POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT. This issue can cause interference with the shifter boot, potentially leading to a sudden loss of drive power and increasing the risk of a crash.

How does the 2023 Dodge Durango perform in crash tests?

The 2023 Dodge Durango received an overall 4-star safety rating from NHTSA. It scored 4 stars for frontal crash, an excellent 5 stars for side crash, and 3 stars for rollover, indicating strong side impact protection but average frontal and a higher rollover risk.

What should I look out for when buying a used 2023 Dodge Durango?

When considering a used 2023 Dodge Durango, pay close attention to the functionality of all exterior lights, especially DRLs and turn signals, as premature failure is common. Also, check for any 'SERVICE SHIFTER' messages, unusual transmission behavior, and ensure the Uconnect system and all electrical components are fully functional. Inquire about any brake system issues or forward collision avoidance system malfunctions.

Buyer Advice

Our recommendation: Given the recall for potential loss of drive power and recurring complaints about exterior lighting and electrical systems, prospective buyers should prioritize a thorough pre-purchase inspection and verify all recall remedies have been performed.

NHTSA Data Summary for 2023 Dodge Durango

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2023 Dodge Durango. The data includes 28 consumer complaints filed by vehicle owners, 1 manufacturer-initiated safety recalls, 2 reported crashes, 2 reported injuries, and safety rating assessments associated with this vehicle.

The NHTSA has assigned the 2023 Dodge Durango an overall safety rating of 4 out of 5 stars, with a frontal crash rating of 4 stars, a side crash rating of 5 stars, and a rollover rating of 3 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.