2024 Honda Prologue Safety Report

Steering

79 owner complaints mention this component in the current safety profile.

Power Train

66 owner complaints mention this component in the current safety profile.

Unknown Or Other

64 owner complaints mention this component in the current safety profile.

Suspension

61 owner complaints mention this component in the current safety profile.

Electrical System

56 owner complaints mention this component in the current safety profile.

Steering,Suspension

53 owner complaints mention this component in the current safety profile.

40% of reported issues involve the front axle/CV joints, causing loud clicking noises.

30% of reported issues are related to the electrical system, with frequent error messages.

20% of reported issues are related to the suspension, with clinking noises during turns.

10% of reported issues are related to the back over prevention system, though less common.

Summary: Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."

Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.

Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner notification letters are expected to be mailed April 20, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.

Summary: Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.

Consequence: A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.

When turning the suspension does a clinking noise or sound. Very noticeable when fully turning to the right or left. Very concerning.

When driving vehicle and making left or right turns clicking and knocking noises can be heard and felt. It is consistent with both wide and tight turns. Not intermittent. No outside factors causing noises. Concern was validated by finding Honda forums detailing other owners having the same issue. Some owners have had axle and cv joint engineering problems stated to be the case by Honda and have ha...

My vehicle constantly receives an error message while driving stating, "SERVICE HIGH VOLTAGE SYSTEM" and "REDUCED ACCELERATION DRIVE WITH CARE." Error symbols appear on the dashboard that show an orange turtle, a red battery with a big exclamation point through it and and a red car outline with a big exclamation point going through the middle of it. When this happens, the vehicle acceleration is...

I brought in my car for a software udpate recall this past Saturday 21MAR26. I also mentioned that at low speeds and turning the wheel I can hear a clicking sound from the front axel. The software recall was addressed but the dealership mentioned that that there is a known issue with front axle CV joints but at this time the car is still driveable.

The vehicle experienced multiple serious issues affecting safety and reliability. The 12V battery failed, leaving the vehicle unable to start. In addition, there is a persistent abnormal ratcheting or grinding noise when turning, indicating a possible drivetrain or steering-related defect. An interior component near the rearview mirror also detached while driving, creating a distraction and safety...

The suspected failure involves the front axle/CV (constant velocity) joint assembly, part of the drivetrain system that transfers power from the motor to the wheels while allowing steering movement. The vehicle produces a repetitive clicking/clunking noise during turns, particularly under light acceleration from a stop. This symptom is consistent with a failing outer CV joint or axle shaft compone...

Loud clicking from both sides of the front CV joint. Dealer says there is nothing they can do but know of the problem. Says not to drive it as much.

My front end suspension started making a popping noise. I took it to my local Honda dealer and they said it was a known issue but we don’t have any directive to fix or replace any parts yet. They also said that it’s safe to drive with this condition. I disagree, and expect a recall to be tied to my vin number and many others to force Honda and GM to get it resolved asap before our warranties are u...

Noise coming from the CV axles when the steering wheel is turned either left or right.

CV Joints making loud clicking noise. Dealer says Honda will not fix.

The front axel makes a terrible clicking or clunking sound when turning. This seems to be a common problem with these cars and my concern it the axel will break or wear down to the point of failure.

The front wheel axle makes a clicking noise when turning either left or right. Vehicle has about 10 K miles on it.

Both CV axles are making cliking noises and popping sounds honda refuses to make repairs

Direct cause - Unknown. What I do know however was that the automatic emergency break system on my vehicle was activated, causing the vehicle to stop in the middle of driving. This resulted in the vehicle behind me hitting my car. Prior to the incident occurring, no warning indicators (lamps, messages, etc.) came from the dashboard. The vehicle just stopped. Immediately after this accident oc...

Front axles/CV Joints make a crunching noise at low speeds when turning left or right. 2024 Honda Prologue with less than 5,500 miles on it. I'm afraid this may become a safety issue the more I drive the vehicle. I have not had the vehicle inspected yet at a dealer or otherwise, but I've noticed this issue reported in multiple Honda Prologue forums. There are no warning lights, but the noise comin...

The front axles in my 2024 Honda prologue touring model four-wheel drive I have been clicking and making noises even before 1,000 miles. I have spoken to the dealer several times and Honda as well two times. I do not know if this is dangerous but it seems dangerous to me. I am used to driving older vehicles that I maintain to almost new standards. I am honestly more nervous about driving this car ...

The issues I am experiencing for approximately the past five to six months include:- Forward Collision System showing the message “Forward Collision System Unavailable.” Adaptive Cruise Control displaying “Adaptive Cruise Temporarily Unavailable.” Rear parking safety system applying sudden braking even when there is no pedestrian, vehicle, or object nearby. Even when the system is set to “Alert...

The vehicle produces a ratcheting / clicking sound from the front axle area when turning the steering wheel, especially during low-speed turns such as pulling out of a parking space or making sharp turns. The sound appears to originate from the front drive axle or CV joint area. The noise is repetitive and occurs when the vehicle is under light acceleration while the wheels are turned. This prob...

Beginning at 9000 miles, clicking began when taking right and left turns. I have had 8 axle replacements and still the issue is not repaired.

A loud clicking and popping sound while turning the car at low speeds, attributed most likely to the CV joint. The sound is happening more and more frequently.