2025 Hyundai Ioniq 5 Safety Report

Electrical System

95 owner complaints mention this component in the current safety profile.

Power Train,Electrical System,Fuel/Propulsion System

18 owner complaints mention this component in the current safety profile.

Power Train,Electrical System

16 owner complaints mention this component in the current safety profile.

Electrical System,Fuel/Propulsion System

13 owner complaints mention this component in the current safety profile.

Fuel/Propulsion System

7 owner complaints mention this component in the current safety profile.

Electrical System,Engine

7 owner complaints mention this component in the current safety profile.

ICCU failures are the most common issue, causing loud popping sounds, loss of power, and requiring towing.

Seat belt retractors have malfunctioned, potentially leading to unrestrained passengers in the event of an accident.

Critical suspension fasteners can fail, leading to potential loss of vehicle control and increased risk of accidents.

Headlights have been reported to malfunction, potentially reducing visibility and increasing the risk of accidents.

Summary: Hyundai Motor America (Hyundai) is recalling certain 2025-2026 IONIQ 5 and 2026 IONIQ 9 vehicles. The high voltage battery system may contain an improperly tightened bus bar, which can cause a short-circuit.

Consequence: An electrical short in the high voltage battery system increases the risk of a fire.

Remedy: Dealers will inspect and tighten the bus bar retention bolts and replace the battery system assembly, as necessary, free of charge. Owner notification letters are expected to be mailed April 6, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 294. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on...

Summary: Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 vehicles. The seat belt retractors for the driver and front passenger seats may not be securely fastened.

Consequence: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.

Remedy: Dealers will inspect and secure the seat belt retractors, as necessary, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 287. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 19, 2025.

Summary: Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 electric vehicles. Certain rear suspension alignment adjustment bolts may have been improperly tightened, which can cause a loss of vehicle stability control.

Consequence: A loss of vehicle stability control increases the risk of a crash.

Remedy: Dealers will replace the adjustment bolts, align the wheels, and replace tires if necessary, free of charge. Owner notification letters were mailed October 10, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 284. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

Summary: Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 vehicles. The high voltage battery system may contain an improperly tightened bus bar, which can cause a short-circuit.

Consequence: An electrical short in the high voltage battery system increases the risk of a fire.

Remedy: Owners are advised to park their vehicles outside and away from structures until the recall remedy is complete. Dealers will inspect and repair the high voltage battery system, as necessary, free of charge. Owner notification letters were mailed August 25, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 280.

Summary: Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai IONIQ 5 vehicles. The right-side headlight may have an incorrect headlight aim label, which can result in improperly aimed headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash.

Remedy: Hyundai will mail owners a corrected label with inspection and installation instructions. Owners may bring their vehicle to a dealer for the repair, free of charge. Owner notification letters were mailed July 15, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 279.

Summary: Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai IONIQ 5 "N" vehicles equipped with left-foot braking (LFB) and N e-shift features. The integrated electronic brake (IEB) and vehicle control unit (VCU) software may cause reduced braking performance when LFB is activated. Additionally, the vehicle may continue to accelerate after the pedal is released and the vehicle's N e-shift feature is engaged.

Consequence: Reduced braking performance and unexpected, continued acceleration increase the risk of a crash.

Remedy: Owners are advised not to use the LFB or N e-Shift features until the remedy has been performed. The IEB and VCU software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed April 25, 2025. This recall replaces NHTSA recall number 25V-065. Vehicles repaired under the previous recall will need to have the new remedy completed. Owners may co...

Summary: Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai IONIQ 5 "N" vehicles equipped with a left-foot braking (LFB) feature. The integrated electronic brake (IEB) and vehicle control unit (VCU) software may cause reduced braking performance when LFB is activated.

Consequence: Reduced braking performance can increase the distance required to stop the vehicle, increasing the risk of a crash.

Remedy: Owners who have not received the recall remedy are advised not to use the LFB feature until the updated remedy has been performed. Additionally, owners who have received the recall remedy are advised not to use the 'N' E-shift feature until the updated remedy has been performed. Dealers will update the IEB and VCU software, free of charge. Owner notification letters were mailed March 12, 2025. ...

Summary: Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 EV vehicles. The rear floor wiring harness may contain an open circuit, which can result in the rear side air bag not deploying as intended.

Consequence: A rear side air bag that does not deploy as intended can increase the risk of injury in a crash.

Remedy: Dealers will inspect and replace the rear floor wiring harness, as necessary, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 274.

Integrated Charging Control Unit (ICCU) failure leading to a loud popping sound from the rear, total loss of drive power.

Driving and lost power in vehicle it wasn't able to accelerate and resulted in getting stranded. Power would then be restored and then lost randomly. Dealer said it was the ICCU that was faulty.

For the HYUNDAI Ioniq 5 XRT, the ICCU, fuse and perhaps hybrid battery malfunctioned. We were in a disabled car on a 4 lane highway with traffic: On February 10, 2026, as we drove out of our home we heard a loud pop. As we got out onto a large 4 lane road near our house, the notice “Check Electrical System” came on and the car’s power was drastically reduced. We made a U turn and drove (20 mph) b...

March 19, 2026, the car left my 18 y.o. daughter stranded at 10:00pm in a store parking lot. The car was fine when she went into the store. When she went back to the car, it was completely dead. No power at all. I had to pick her up to bring her home and left the car overnight. Called AAA the next morning. I have already previously reported about this car a few months back when it was in the shop...

Car showed electrical problem on the dash. Car would not start.

Got "Check Vehicle Electrical system" message. Car stopped running and got turned off. Couldn't jump start too.

I am submitting this complaint regarding a serious safety issue with my vehicle, a Hyundai Ioniq 5, which I purchased new and which currently has only 4,795 miles. The vehicle remains fully covered under the manufacturer’s warranty. Yesterday, March 19th 2026, while driving on a heavily congested street, the vehicle suddenly displayed a warning message stating: “Stop Vehicle and Check Power Suppl...

ICCU unit of the car short circuited right in middle of driving and caused the car to go in "limp mode". Sudden pop noise and slowdown created situation where car could be rear-ended. The part has already caused recall for prior model years, but model year for my car is not included in the recall. Based on internet search it is a continued and widely prevalent issue, manufacture has not done en...

ICCU FAILURE STOPPED ON ROAD

The Integrated Charging Control Unit (ICCU), part number 36400-1XAD5, failed on my 2025 Hyundai Ioniq 5 SEL RWD at 2138 miles. The ICCU is responsible for charging the 12V auxiliary battery from the high voltage traction battery. DTC P1A9096 was recorded on 03/02/2026. When the ICCU fails, the 12V battery drains because it has no charging source. The vehicle becomes undrivable as all vehicle syst...

I was sitting inside my parked car when I heard a loud pop sound from around the back trunk area, like a computer chip exploded. The car alerted me to check the ECS or battery management system and told me to pull over to safe location and don’t drive anymore. I relocated the car to another location and parked it but when I tried to start it again, nothing would power up. It appears the 12V batter...

ICCU failure causing the car to go into low power mode. Tow required to get the car to the dealership for repair.

Backing out of driveway on 3/13/26, warning message appeared on dashboard- "Stop Vehicle and Check Power Supply." Had car towed to dealership (Ourisman Hyundai, Bowie, MD). On 3/16/26, service department advised the ICCU needed to be replaced, part was on back order with no ETA.

After hearing a sudden loud pop, my car lost all power. I was able to pull to the side of a busy 2 lane road. It was dangerous and scary to be stranded alone on a very busy road. The car had to be towed to the dealership. It took 48 days to replace the ICCU, fuses and the coolant. The service manager said this is a known issue.

COMPONENT FAILURE: The Integrated Charging Control Unit (ICCU) failed on a 2025 Hyundai IONIQ 5 AWD Limited with fewer than 3,000 miles on the odometer. The ICCU controls AC onboard charging and DC-DC power conversion. The vehicle is currently at the dealership and available for inspection upon request. SAFETY RISK: The ICCU failure caused a complete loss of vehicle propulsion, rendering the vehi...

ICCU failure

The ICCU failed. The car makes a loud pop sound and then the dashboard lights up. You are stranded wherever it fails because the car isn’t drivable after it happens. The car was inspected by the dealership. There were no warnings before it happened.

While charging the vehicle, we heard a loud pop. After starting the vehicle there was a warning to check the electric vehicle system. The car max speed was limited to about 20mph while driving home (it was night and the dealership was closed). The following morning while driving the car to the dealership, a new warning came on to stop the vehicle. A few minutes later, a new light came on showing...

I started driving and pulled out of a parking lot onto a busy road. The ICCU had failed unknownst to me and as I was underway the car started losing power and the dashboard lit up with warnings about the electrical system. I was limited to 25 MPH for a brief time and struggled to turn off into a parking lot amongst much faster traffic. While doing this the car slowed further to 10 MPH. I limpe...

Car suddenly went into limp mode while driving and completely vehicle shutdown soon after. It has been diagnosed at dealership that it is ICCU issue. It would be very dangerous if this happens on highway.

Some 2025MY IONIQ 5 (NEA EV) vehicles may experience a charging condition where a voltage difference between battery cells prevents the High Voltage Battery from fully charging. If either of the DTCs associated with the condition are identified in "Active" status, follow the procedure outlined in th...

Some 2019MY and newer vehicles equipped with a front view camera may illuminate certain warning lights and trigger DTC C272246 fault code for the front camera. In the following cases, the front camera auto-calibration range may be exceeded while driving: • If the front camera is not properly install...

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary ...

Certain 2025MY IONIQ 5 (NEA EV) vehicles are equipped with a Motor and Reduction Gear Motor-Gear Drive Unit (MGDU) differential gear assemblies that are missing a wave washer. This can cause the MGDU housing to make noise. Follow the procedure outlined in this TSB to replace the Front or Rear Motor ...

Certain 2025MY IONIQ 5 vehicles (NEA EV) may be missing the license plate bracket mounting holes in the rear bumper cover. This bulletin provides instructions to inspect, and if needed replace the rear bumper cover with the mounting holes to accommodate the installation of the license plate bracket.

Certain 2025MY IONIQ 5 vehicles (NEA EV) may be missing the license plate bracket mounting holes in the rear bumper cover. This bulletin provides instructions to inspect, and if needed replace the rear bumper cover with the mounting holes to accommodate the installation of the license plate bracket.

Certain 2025MY IONIQ 5 (NEA EV) vehicles may exhibit some or all inoperative LEDs on the inner rear combination lamp. The concerning LEDs, housed within the inner rear combination lamp assembly, are components of the auxiliary lamp circuit and do not affect brake or turn signal operation. Follow the...

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink functions. This may be due to an occasional disconnection on Verizon’s communication network. Follow the procedures in this bulletin to verify Bluelink Data Communication Unit (DCU) network connection a...

This bulletin provides instructions to update both subsystems (MCU and AP) related to the Central Communication Unit (CCU) to enable Plug & Charge service for IONIQ 5 (NEA EV) vehicles. The updates must be completed via Ethernet connection. Update to the CCU may also be completed by the customer via...

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon's communication network. If you are experiencing issues with remote commands, or other Bluelink services, please see the inst...

Certain 2025MY IONIQ 5 (NEA EV) vehicles may experience a charging issue where a voltage difference between battery cells prevents the High Voltage Battery from fully charging. The two DTCs associated with this issue are: • P1AA700 – Hybrid/EV Battery Abnormal Performance: Cell Voltage Deviation • P...

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.

The subject vehicles may have come with the incorrect key fobs for the specified trim level.

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink functions. This may be due to an occasional disconnection on Verizon’s communication network. Follow the procedures in this bulletin to verify Bluelink Data Communication Unit (DCU) network connection a...

Hyundai Motor America has noted that several vehicles were impacted by a telecommunications outage that occurred on Sunday, February 9th , resulting in the potential loss of connectivity or interruptions when attempting to use Bluelink functions. Voice Recognition, Sports Media, and Weather will not...

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink functions. This may be due to an occasional disconnection on Verizon’s communication network. Follow the procedures in this bulletin to reset the Connected Car Data Communication Unit (DCU) in Dealer Mo...

Certain IONIQ 5 (NEA EV) vehicles may have come with the incorrect key fob for the trim level. Follow the procedure in this bulletin to inspect and, if necessary, replace with the correct key fobs.

Certain IONIQ 5 (NEA EV) vehicles may have come with the incorrect key fob for the trim level. Follow the procedure in this bulletin to inspect and, if necessary, replace with the correct key fob.

Certain vehicles listed below may have a Bluelink malfunction or not able to have Bluelink setup. This bulletin provides instructions to reset the network in Dealer Mode to prevent the Data Concentrator Unit (DCU) modem from experiencing a "Blue Link Not Open" error.