2021 Infiniti Qx50 Safety Report

2021 INFINITI QX50: Strong crash ratings overshadowed by critical engine recall and related complaints.

31Complaints
2Recalls
★★★★★Safety Rating
45/100Reliability Score
1Crash Reports
1Injuries
Most reported components: Engine (9)Engine And Engine Cooling (5)Unknown Or Other (2)Forward Collision Avoidance (2)Electrical System,Exterior Lighting,Vehicle Speed Control (1)Electrical System,Engine,Fuel/Propulsion System (1)Engine,Forward Collision Avoidance (1)Electrical System,Engine (1)Electrical System,Engine,Forward Collision Avoidance (1)Service Brakes (1)

AI Safety Analysis for the 2021 Infiniti Qx50

The 2021 INFINITI QX50 presents a mixed safety picture. While it achieved strong crash test ratings from NHTSA, including a 5-star overall rating, 5-star side impact, and 4-star frontal and rollover ratings, it is significantly impacted by two recalls, particularly one concerning potential engine failure. The vehicle has accumulated 31 total complaints, with 1 crash and 1 injury reported. A dominant pattern in the complaints revolves around engine issues, accounting for 9 direct 'ENGINE' complaints and 5 'ENGINE AND ENGINE COOLING' complaints, often directly referencing the engine recall (NHTSA Campaign Number: 25V437000). Owners frequently report metal debris in oil, engine knocking, loss of power, and dealership refusal or delay in performing engine replacements related to this recall. Another recurring concern, though less frequent, is 'phantom braking' or issues with the forward collision avoidance system, with 2 complaints specifically mentioning this. The recall for the engine issue (25V437000) highlights a critical safety risk, as engine failure can increase the risk of a crash and discharge hot oil. The second recall (20V770000) addresses potential steering knuckle or rear axle housing deformation, which could lead to loss of steering control or wheel separation. The high number of engine-related complaints, many directly tied to the recall, indicates a significant and ongoing safety concern despite the excellent crash test scores.

Reliability Score

The 2021 Infiniti Qx50 receives a reliability score of 45 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.

Known Issues for the 2021 Infiniti Qx50

The following issues have been identified from NHTSA complaint data and owner reports for the 2021 Infiniti Qx50:

IssueSeverityFrequencyTypical Mileage
Engine Failure/Defects (Vc-Turbo Engine Bearings)
Numerous complaints and a recall (25V437000) indicate issues with engine bearings leading to metal in oil, knocking, loss of power, and potential engine failure. Owners report difficulty with recall-related engine replacements.
High Common varied, including low mileage miles
Phantom Braking/Forward Collision Avoidance Malfunction
Vehicle unexpectedly applies brakes at highway speeds without obstacles, or the emergency braking system engages erroneously, posing a rear-end collision risk.
High Occasional unknown miles
Steering Knuckle/Rear Axle Housing Deformation
Recall (20V770000) indicates potential for steering knuckle or rear axle housing to deform upon impact, leading to loss of steering control or wheel separation.
High Rare unknown miles
Door Latch/Alarm Malfunction
Front passenger door latch falsely indicates the door is open, triggering alarms and constant beeping while driving.
Medium Rare unknown miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2021 Infiniti Qx50:

Engine 29% of complaints

Dominant complaints relate to engine issues, including metal in oil, knocking sounds, loss of power, and refusal of recall-related engine replacements. This is directly linked to recall 25V437000.

Engine And Engine Cooling 16% of complaints

Further complaints about engine performance and cooling, often tied to the same underlying engine defect identified in recall 25V437000.

Forward Collision Avoidance 6% of complaints

Reports of 'phantom braking' where the vehicle unexpectedly applies brakes without a clear obstruction, creating a safety hazard.

Frequently Asked Questions About the 2021 Infiniti Qx50

Is the 2021 INFINITI QX50 safe?

Based on NHTSA data, the 2021 INFINITI QX50 received excellent crash test ratings, including a 5-star overall rating. However, it has a significant safety concern due to a critical engine recall (25V437000) and numerous related complaints about engine failure and dealership handling of the recall. There's also a recall for potential suspension issues (20V770000) and some complaints about phantom braking.

What are common problems with the 2021 INFINITI QX50?

The most reported issues for the 2021 INFINITI QX50 revolve around the engine, specifically related to a recall concerning engine bearing defects that can lead to engine failure. Owners frequently report metal in the oil, engine knocking, and loss of power. Other reported problems include 'phantom braking' from the forward collision avoidance system and issues with door latches.

Are there any recalls for the 2021 INFINITI QX50?

Yes, there are two recalls for the 2021 INFINITI QX50. One (NHTSA Campaign Number: 25V437000) addresses engine bearing defects that can cause engine failure. The other (NHTSA Campaign Number: 20V770000) concerns potential deformation of the front steering knuckle or rear axle housing, which could lead to a loss of steering control.

How does the 2021 INFINITI QX50 perform in crash tests?

The 2021 INFINITI QX50 performed very well in NHTSA crash tests, achieving a 5-star overall safety rating. It received 4 stars for frontal crash and rollover, and a perfect 5 stars for side crash protection.

What should I do if my 2021 INFINITI QX50 has engine issues?

If your 2021 INFINITI QX50 exhibits engine issues, especially knocking, loss of power, or if you've received the recall notice (25V437000), contact your Infiniti dealership immediately. Be aware that some owners have reported difficulties with dealerships performing the necessary engine replacements under the recall.

Buyer Advice

Our recommendation: Despite strong crash test ratings, potential buyers should be highly cautious due to the critical engine recall and numerous related complaints; ensure any recall repairs, especially for the engine, have been completed and verified before purchase.

NHTSA Data Summary for 2021 Infiniti Qx50

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2021 Infiniti Qx50. The data includes 31 consumer complaints filed by vehicle owners, 2 manufacturer-initiated safety recalls, 1 reported crashes, 1 reported injuries, and safety rating assessments associated with this vehicle.

The NHTSA has assigned the 2021 Infiniti Qx50 an overall safety rating of 5 out of 5 stars, with a frontal crash rating of 4 stars, a side crash rating of 5 stars, and a rollover rating of 4 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.