2023 Infiniti Qx55 Safety Report

The 2023 INFINITI QX55 currently presents a relatively clean safety record based on the limited NHTSA data available. With only 3 total complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported, the vehicle appears to have a low incidence of severe safety-related issues. However, it's important to note that the vehicle is new, and more data may emerge over time. The NHTSA crash test ratings are incomplete, with an overall rating of N/A, side rating of N/A, and rollover rating of N/A. It does have a 4-star frontal crash rating, which is a positive indicator for front impact protection. The recall history includes one significant recall concerning 'LATCHES/LOCKS/LINKAGES:DOORS:LOCK'. This recall addresses the potential installation of an incorrect door latch in the front right-side passenger door, which could lead to an unlocked door unlatching and opening during a crash, thereby increasing the risk of injury. This is a critical safety concern that owners should ensure has been addressed. Complaint patterns, though few, highlight some specific areas. One complaint points to a potential 'ENGINE' issue, describing sudden power loss and grinding at 16,500 miles, with the oil light illuminating. Another complaint falls under 'UNKNOWN OR OTHER', detailing Bluetooth and CarPlay disconnections affecting phone calls, which could be a distraction risk. A third complaint under 'SEATS' describes a rear seat heater malfunction leading to overheating and burned seat cushions, raising a fire hazard concern. While these are isolated incidents, they indicate potential areas for monitoring. Overall, the 2023 INFINITI QX55 shows a promising start with low complaint volume and a decent frontal crash rating. However, the door latch recall is a serious issue requiring attention, and the few reported complaints suggest potential, albeit rare, issues with the engine, infotainment connectivity, and seat heaters. Prospective buyers should verify recall completion and be aware of these early reported concerns.

Our recommendation: Given the low complaint volume and a 4-star frontal crash rating, the 2023 INFINITI QX55 appears reasonably safe, but ensure the critical door latch recall has been completed before purchase and be aware of the few reported issues concerning the engine, infotainment, and seat heaters.