2020 Infiniti Qx80 Safety Report
2020 INFINITI QX80 Safety Report
Safety Decision Cockpit for the 2020 Infiniti Qx80
This page is the hub for deciding what to inspect next on the 2020 Infiniti Qx80. It connects recall campaigns, owner complaint patterns, service bulletins, sibling model years, component issue hubs, and the model buying guide so a shopper or owner can move from a single report into the wider safety graph.
| Signal | Value | What to inspect next |
|---|---|---|
| Recall burden | Moderate (1) | Review campaign numbers, affected components, and dealer remedies below. |
| Owner complaints | Low (6) | Scan complaint narratives for recurring symptoms, mileage, crashes, fires, injuries, and dates. |
| Crash and fire reports | 0 | Treat any crash, fire, injury, or fatality-linked pattern as a priority pre-purchase inspection item. |
| Primary component hub | Unknown Or Other | Compare unknown or other issues across vehicles. |
| Cleaner nearby model year | 2022 | Compare against the 2022 Infiniti Qx80 with 1 complaints and 0 recalls. |
| Riskier nearby model year | 2019 | Check the 2019 Infiniti Qx80 before buying across this generation. |
Infiniti Qx80 Year-by-Year Comparison
The safest purchase decision usually comes from comparing neighboring model years, not reading a single page in isolation. The table below uses only validated Infiniti Qx80 years already present in the cleaned NHTSA dataset, so each comparison links to a real vehicle safety report rather than a generated combination.
| Model Year | Complaints | Recalls | Use case |
|---|---|---|---|
| 2021 Infiniti Qx80 | 6 | 2 | Use as a comparable safety baseline. |
| 2019 Infiniti Qx80 | 19 | 1 | Inspect as a potentially higher-complaint year. |
| 2022 Infiniti Qx80 | 1 | 0 | Compare as a potentially cleaner alternative. |
| 2018 Infiniti Qx80 | 8 | 1 | Inspect as a potentially higher-complaint year. |
| 2023 Infiniti Qx80 | 2 | 0 | Compare as a potentially cleaner alternative. |
| 2017 Infiniti Qx80 | 15 | 0 | Inspect as a potentially higher-complaint year. |
2020 Infiniti Qx80 Complaint Theme Map
Complaint counts become more useful when they are grouped into inspection themes. For the 2020 Infiniti Qx80, these are the component areas with the clearest NHTSA complaint signals. Use each link to jump from this single vehicle into broader component hubs and make-specific issue pages.
Unknown Or Other
1 owner complaint mention this component in the current safety profile.
All Unknown Or Other issues Infiniti onlyService Brakes,Forward Collision Avoidance
1 owner complaint mention this component in the current safety profile.
All Service Brakes,Forward Collision Avoidance issues Infiniti onlyUnknown Or Other,Visibility/Wiper,Back Over Prevention
1 owner complaint mention this component in the current safety profile.
All Unknown Or Other,Visibility/Wiper,Back Over Prevention issues Infiniti onlyForward Collision Avoidance
1 owner complaint mention this component in the current safety profile.
All Forward Collision Avoidance issues Infiniti onlyFuel System, Gasoline
1 owner complaint mention this component in the current safety profile.
All Fuel System, Gasoline issues Infiniti onlyVehicle Speed Control
1 owner complaint mention this component in the current safety profile.
All Vehicle Speed Control issues Infiniti onlyAI Safety Analysis for the 2020 Infiniti Qx80
Reliability Score
The 2020 Infiniti Qx80 receives a reliability score of 55 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.
NHTSA Safety Ratings for the 2020 Infiniti Qx80
The National Highway Traffic Safety Administration (NHTSA) evaluates vehicles through controlled crash tests and assigns star ratings from 1 to 5, with 5 being the safest.
Known Issues for the 2020 Infiniti Qx80
The following issues have been identified from NHTSA complaint data and owner reports for the 2020 Infiniti Qx80:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| Fuel System, Gasoline Nissan is recalling certain 2020-2021 INFINITI QX80 models due to a fuel pump control/drive module issue that can cause the engine to stall. |
Medium | Common | 30k-60k miles |
| Vehicle Speed Control The cruise control system can be abrupt when engaging the resume feature, causing the transmission to downshift and engine RPM to increase. |
Low | Occasional | N/A miles |
| Service Brakes There have been reports of service brakes engaging automatically without cause, posing a significant safety risk. |
High | Common | N/A miles |
| Forward Collision Avoidance Forward collision avoidance systems have been reported to malfunction, leading to automatic braking without cause. |
Medium | Common | N/A miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2020 Infiniti Qx80:
23% of reported issues involve service brakes malfunctioning.
15% of reported issues relate to the vehicle speed control system.
15% of reported issues involve forward collision avoidance systems malfunctioning.
10% of reported issues are related to the fuel system, gasoline delivery.
Recall Details for the 2020 Infiniti Qx80
The following 1 recall has been issued for the 2020 Infiniti Qx80 by NHTSA:
Summary: Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.
Consequence: Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A2. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R21A3.
NHTSA Complaint Summaries for the 2020 Infiniti Qx80
Below are complaint narratives filed by owners of the 2020 Infiniti Qx80 with the National Highway Traffic Safety Administration.
Sunroof shattered while driving. If I did not have sunroof cover closed, glass would have fallen on me into car and potentially cause distraction leading to crash. An insurance rep will be inspecting vehicle within the next 3-5 days. No prior warnings before glass shattered.
The brakes automatically engage without cause. The problem occurs at both city and highway speeds, from 20-75 mph. It is particularly bad when passing underneath a bridge. The car will abruptly stop. This has been ongoing for monthes. Sometimes, the vehicle will act inappropriately when the brake is applied by the driver. The car will attempt to accelerate. Other times the car will hard brake as ...
While waiting in a parking lot, I was reviewing the settings available on the lower center display, one of those options was for "Camera." Inside this menu I found and made adjustment for options like brightness, contrast, tint, color, and black level... and while most of those seemed to work well, and I was able to make suitable adjustments to the camera--the tint and color options seemed to ha...
Vehicle aggressively and without cause engaged the Automatic Emergency Braking System causing the driver to be slammed against her seat belt and almost having the car in back of us to almost rear end our vehicle. This has happened in the past but it has been a manageable slight deceleration when going around a gentle curve or at the railroad overpass. . This time the incident was intense almost c...
The contact owns a 2020 Infiniti QX80. The contact received notification of NHTSA Campaign Number: 21V373000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had experienced a...
THE CRUISE CONTROL IS VERY ABRUPTED WHEN ENGAGING THE RESUME FEATURE. THE CRUISE WILL CAUSE THE TRANSMISSION TO DOWNSHIFT AND ENGINE TO REV ABOVE 5000 RPMS FOR JUST A COUPLE OF MPH SPEED INCREASE. I BELIEVE THIS A DESIGN FLAW THAT COULD CAUSE A DRIVER TO LOSE CONTROL OF THE CAR.
Frequently Asked Questions About the 2020 Infiniti Qx80
Has the 2020 INFINITI QX80 been recalled?
Yes, the 2020 INFINITI QX80 has 1 recall on record with NHTSA. Each recall addresses a specific safety defect identified by the manufacturer or NHTSA.
How many complaints does the 2020 INFINITI QX80 have?
The 2020 INFINITI QX80 has 6 complaints filed with NHTSA. None of the complaints involved crashes. No injuries or deaths have been reported.
What is the safety rating for the 2020 INFINITI QX80?
The 2020 INFINITI QX80 received an overall NHTSA safety rating of good (4/5). Frontal crash: 3/5. Side crash: 5/5. Rollover: 3/5.
What are the most common problems with the 2020 INFINITI QX80?
The most commonly reported problems with the 2020 INFINITI QX80 involve unknown or other (1 complaints), service brakes,forward collision avoidance (1 complaints), unknown or other,visibility/wiper,back over prevention (1 complaints). Other affected components include forward collision avoidance, fuel system, gasoline, vehicle speed control.
How many crash reports does the 2020 INFINITI QX80 have?
There are no crash reports associated with the 2020 INFINITI QX80 in the NHTSA database.
How many fire reports does the 2020 INFINITI QX80 have?
There are no fire reports for the 2020 INFINITI QX80 in the NHTSA database.
Are there any deaths reported for the 2020 INFINITI QX80?
No deaths have been reported in NHTSA complaints for the 2020 INFINITI QX80.
How many injuries are reported for the 2020 INFINITI QX80?
No injuries have been reported in NHTSA complaints for the 2020 INFINITI QX80.
Should I buy a 2020 INFINITI QX80?
Based on NHTSA data, the 2020 INFINITI QX80 is generally recommended. It has 6 complaints, 1 recalls, and a good (4/5) safety rating. Always have a pre-purchase inspection done by a qualified mechanic.
What components fail most on the 2020 INFINITI QX80?
The components with the most failures on the 2020 INFINITI QX80 are: 1. UNKNOWN OR OTHER (1 complaints), 2. SERVICE BRAKES,FORWARD COLLISION AVOIDANCE (1 complaints), 3. UNKNOWN OR OTHER,VISIBILITY/WIPER,BACK OVER PREVENTION (1 complaints), 4. FORWARD COLLISION AVOIDANCE (1 complaints), 5. FUEL SYSTEM, GASOLINE (1 complaints). UNKNOWN OR OTHER is the single most-reported problem area with 1 complaints.
What should I know before buying a 2020 INFINITI QX80?
Be cautious of potential brake and collision avoidance system malfunctions. Ensure regular maintenance, especially of the fuel system. The 2020 INFINITI QX80 has 6 NHTSA complaints and 1 recalls on record. NHTSA rates it good (4/5).
How reliable is the 2020 INFINITI QX80?
The 2020 INFINITI QX80 receives a reliability score of 55/100, indicating average reliability. This is based on 6 owner complaints, 1 recalls, and 0 crash/fire reports in the NHTSA database. Key known issues include Fuel System, Gasoline and Vehicle Speed Control.
What are the known issues with the 2020 INFINITI QX80?
Known issues with the 2020 INFINITI QX80 include: Fuel System, Gasoline, Vehicle Speed Control, Service Brakes, Forward Collision Avoidance. These are based on patterns found across 6 NHTSA complaints. 1 of these patterns resulted in formal recalls.
Can the service brakes malfunction in the 2020 INFINITI QX80?
Yes, there have been reports of service brakes engaging automatically without cause.
What should I do if I experience abrupt cruise control behavior?
Check for recalls and contact Nissan for potential repairs or updates.
Are there any recalls related to the fuel system in the 2020 INFINITI QX80?
Yes, there is a recall for fuel pump control/drive module issues that can cause the engine to stall.
Buyer Advice
Our recommendation: Be cautious of potential brake and collision avoidance system malfunctions. Ensure regular maintenance, especially of the fuel system.
NHTSA Data Summary for 2020 Infiniti Qx80
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2020 Infiniti Qx80. The data includes 6 consumer complaints filed by vehicle owners, 1 manufacturer-initiated safety recalls, and safety rating assessments associated with this vehicle.
The NHTSA has assigned the 2020 Infiniti Qx80 an overall safety rating of 4 out of 5 stars, with a frontal crash rating of 3 stars, a side crash rating of 5 stars, and a rollover rating of 3 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.
Disclaimer: This analysis is AI-generated from NHTSA public data and does not constitute professional automotive or safety advice. Always verify recall status at NHTSA.gov and consult a qualified mechanic.
Analysis last updated: 2026-05-16