2020 Infiniti Qx80 Safety Report
2020 INFINITI QX80 shows mixed safety ratings with concerns over automatic braking and a fuel pump recall.
AI Safety Analysis for the 2020 Infiniti Qx80
Reliability Score
The 2020 Infiniti Qx80 receives a reliability score of 65 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.
Known Issues for the 2020 Infiniti Qx80
The following issues have been identified from NHTSA complaint data and owner reports for the 2020 Infiniti Qx80:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| Automatic Emergency Braking (Aeb) Unintended Engagement The AEB system engages aggressively and without cause at various speeds, leading to abrupt stops and potential rear-end collisions, as reported in two complaints. |
High | Occasional | unknown miles |
| Fuel Pump Failure Due To Impeller Swelling A recall (21V373000) addresses an issue where the fuel pump impeller can swell and bind, causing an engine stall and increasing crash risk. One complaint notes parts unavailability for this recall. |
High | Common | unknown miles |
| Abrupt Cruise Control Resume The cruise control's resume feature can cause the transmission to downshift and engine to rev excessively (above 5000 RPMs) for minor speed increases, potentially causing loss of control. |
Medium | Rare | unknown miles |
| Sunroof Shattering One complaint describes the sunroof shattering spontaneously while driving, posing a distraction and injury risk from falling glass. |
Medium | Rare | unknown miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2020 Infiniti Qx80:
Two out of six complaints relate to the forward collision avoidance system, specifically unintended and aggressive automatic emergency braking.
One complaint details an abrupt and potentially dangerous resume feature behavior with the cruise control.
One complaint directly references the fuel system recall (21V373000) regarding parts availability for a fuel pump issue.
Two complaints are categorized as 'UNKNOWN OR OTHER', one related to a shattering sunroof and another to camera settings.
Frequently Asked Questions About the 2020 Infiniti Qx80
Is the 2020 INFINITI QX80 safe?
Based on NHTSA data, the 2020 INFINITI QX80 has an overall 4-star safety rating, with 5 stars in side impact but 3 stars in frontal and rollover tests. While it has a low number of total complaints (6), there are specific concerns regarding unintended automatic emergency braking and a recall for a fuel pump issue that could cause engine stalls.
What are common problems with the 2020 INFINITI QX80?
The most reported issues, despite the low complaint volume, include unintended engagement of the automatic emergency braking system (2 complaints), and an abrupt cruise control resume feature (1 complaint). There is also a significant recall for a fuel pump issue that could lead to engine stalling.
Are there any recalls for the 2020 INFINITI QX80?
Yes, there is one recall (NHTSA Campaign Number: 21V373000) for the fuel system, gasoline: delivery: fuel pump: control/drive module. This recall addresses an impeller that can swell and bind, potentially causing an engine stall and increasing the risk of a crash.
How does the 2020 INFINITI QX80 perform in crash tests?
The 2020 INFINITI QX80 received an overall 4-star safety rating from NHTSA. It performed very well in side impact tests with a 5-star rating, but received 3 stars for frontal crash protection and 3 stars for rollover resistance.
What should I know about the automatic emergency braking system?
Two complaints to NHTSA describe the automatic emergency braking system engaging aggressively and without cause at various speeds (20-75 mph), leading to abrupt stops and near-misses. This suggests a potential issue with the system's calibration or sensors.
Buyer Advice
Our recommendation: Given the mixed safety ratings, specific complaints about unintended automatic braking, and a critical fuel pump recall, potential buyers should ensure all recalls are addressed and thoroughly test the advanced driver-assistance systems during a test drive.
NHTSA Data Summary for 2020 Infiniti Qx80
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2020 Infiniti Qx80. The data includes 6 consumer complaints filed by vehicle owners, 1 manufacturer-initiated safety recalls, and safety rating assessments associated with this vehicle.
The NHTSA has assigned the 2020 Infiniti Qx80 an overall safety rating of 4 out of 5 stars, with a frontal crash rating of 3 stars, a side crash rating of 5 stars, and a rollover rating of 3 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.