2023 Jeep Grand Cherokee L Safety Report
2023 Jeep Grand Cherokee L Safety Report
Safety Decision Cockpit for the 2023 Jeep Grand Cherokee L
This page is the hub for deciding what to inspect next on the 2023 Jeep Grand Cherokee L. It connects recall campaigns, owner complaint patterns, service bulletins, sibling model years, component issue hubs, and the model buying guide so a shopper or owner can move from a single report into the wider safety graph.
| Signal | Value | What to inspect next |
|---|---|---|
| Recall burden | High (4) | Review campaign numbers, affected components, and dealer remedies below. |
| Owner complaints | Moderate (55) | Scan complaint narratives for recurring symptoms, mileage, crashes, fires, injuries, and dates. |
| Crash and fire reports | 4 | Treat any crash, fire, injury, or fatality-linked pattern as a priority pre-purchase inspection item. |
| Primary component hub | Suspension | Compare suspension issues across vehicles. |
| Cleaner nearby model year | 2026 | Compare against the 2026 Jeep Grand Cherokee L with 0 complaints and 0 recalls. |
| Riskier nearby model year | 2022 | Check the 2022 Jeep Grand Cherokee L before buying across this generation. |
Jeep Grand Cherokee L Year-by-Year Comparison
The safest purchase decision usually comes from comparing neighboring model years, not reading a single page in isolation. The table below uses only validated Jeep Grand Cherokee L years already present in the cleaned NHTSA dataset, so each comparison links to a real vehicle safety report rather than a generated combination.
| Model Year | Complaints | Recalls | Use case |
|---|---|---|---|
| 2024 Jeep Grand Cherokee L | 28 | 5 | Compare as a potentially cleaner alternative. |
| 2022 Jeep Grand Cherokee L | 198 | 3 | Inspect as a potentially higher-complaint year. |
| 2025 Jeep Grand Cherokee L | 19 | 0 | Compare as a potentially cleaner alternative. |
| 2021 Jeep Grand Cherokee L | 57 | 3 | Inspect as a potentially higher-complaint year. |
| 2026 Jeep Grand Cherokee L | 0 | 0 | Compare as a potentially cleaner alternative. |
2023 Jeep Grand Cherokee L Complaint Theme Map
Complaint counts become more useful when they are grouped into inspection themes. For the 2023 Jeep Grand Cherokee L, these are the component areas with the clearest NHTSA complaint signals. Use each link to jump from this single vehicle into broader component hubs and make-specific issue pages.
Suspension
12 owner complaints mention this component in the current safety profile.
All Suspension issues Jeep onlyElectrical System
5 owner complaints mention this component in the current safety profile.
All Electrical System issues Jeep onlyUnknown Or Other
3 owner complaints mention this component in the current safety profile.
All Unknown Or Other issues Jeep onlyElectrical System,Forward Collision Avoidance
3 owner complaints mention this component in the current safety profile.
All Electrical System,Forward Collision Avoidance issues Jeep onlyService Brakes
2 owner complaints mention this component in the current safety profile.
All Service Brakes issues Jeep onlyEngine
2 owner complaints mention this component in the current safety profile.
All Engine issues Jeep onlyAI Safety Analysis for the 2023 Jeep Grand Cherokee L
Reliability Score
The 2023 Jeep Grand Cherokee L receives a reliability score of 5 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates below-average reliability. Significant issues have been reported by owners and should be carefully evaluated before purchase.
NHTSA Safety Ratings for the 2023 Jeep Grand Cherokee L
The National Highway Traffic Safety Administration (NHTSA) evaluates vehicles through controlled crash tests and assigns star ratings from 1 to 5, with 5 being the safest.
Known Issues for the 2023 Jeep Grand Cherokee L
The following issues have been identified from NHTSA complaint data and owner reports for the 2023 Jeep Grand Cherokee L:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| Rear Suspension Coil Springs Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee for rear suspension coil springs detaching, which can cause the vehicle to lose control. |
High | Common | 30k-60k miles |
| Infotainment System Failures Repeated infotainment and system failures have been reported, impacting driver safety and vehicle functionality. |
Medium | Common | 0-60k miles |
| Airbag Malfunctions Airbag malfunctions have been reported, including side and window airbags, which can compromise passenger safety. |
Medium | Common | 0-60k miles |
| Seating Issues Mid/rear seat assembly head restraint issues have been reported, potentially leading to neck injuries in the event of a collision. |
Medium | Common | 0-60k miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2023 Jeep Grand Cherokee L:
Suspension issues, including rear springs detaching and coil springs failing, have been reported.
Electrical system failures, including airbag malfunctions and infotainment system issues, have been reported.
Infotainment system failures have been reported, impacting vehicle functionality and driver safety.
Airbag malfunctions have been reported, potentially compromising passenger safety.
Recall Details for the 2023 Jeep Grand Cherokee L
The following 4 recalls have been issued for the 2023 Jeep Grand Cherokee L by NHTSA:
Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Consequence: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. V...
Summary: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Consequence: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Remedy: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Summary: Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Consequence: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.
Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
NHTSA Complaint Summaries for the 2023 Jeep Grand Cherokee L
Below are complaint narratives filed by owners of the 2023 Jeep Grand Cherokee L with the National Highway Traffic Safety Administration. 2 complaints involved crashes. 2 involved fires. 1 reported injuries or fatalities.
On [XXX], while driving my 2023 Jeep Grand Cherokee L on the [XXX] , at approximately 65 mph, a ring (like a washer) detached from the brake pedal. This caused the vehicle to suddenly lose braking capability. Right after I attempted to brake the vehicle on the highway, the ABS light, brake assistance light, braking distance automatic light, and traction control lights all illuminated on the dashbo...
The contact’s wife owns a 2023 Jeep Grand Cherokee L. The contact stated that while driving at an undisclosed speed, an air bag message was displayed. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000.
Traveling at about 10-15 mph through a parking lot looking for a place to park. When 3 pedestrians crossed in front of my Jeep causing the Jeep to violently and abruptly stop. This violent and unexpected stop caused me to be thrown forward and then back which immediately caused a bruise and swelling in my chest and the left side of my neck and shoulder immediately hurting which got and continues t...
I rented this car from Fox Rental Cars at Seatac Airpot between 2/18/26 and returned 2/23/26. While in the AUTO setting for headlights, the high beams suddenly shut off and quick working. Then the tail lights quit working. I did not know the tail lights were inoperable until I was pulled over. When I shut off the vehicle and turned it back on, the tail lights came back on and I was released wi...
6/24/24 I took my dog to the vet. On the way home the compartment door open while we’re driving. I did pull over on the parking lot to close the door. The thing is, the button to open and close the door on the back side is easily accessible. My guess my dog accidentally press it that’s why it happens. Luckily no dog or person is harmed. I think it needs to be investigated to see if recall is warra...
My passenger coil spring fell out while coming out of my driveway and could of seriously hurt someone else or myself it fell out while I was driving. Chrysler wanted to charge us an arm and a leg to put it back in, so I put it back in myself.
Driving down a two lane road at 40mph, heard a loud noise and felt back right passenger side drop slightly. Driver noticed spring fly through air into grassy area and immediately stopped the vehicle to assess the incident.
From the beginning of ownership, this vehicle has experienced repeated infotainment and system failures that directly impact driver safety, including: The infotainment screen pixelating, freezing, and restarting while the vehicle is in motion A documented incident where the system emitted a loud noise for over 30 seconds before restarting Screen restarts while backing up, preventing the rearview c...
Vehicle continuously has a problem with the alignment and tow link issues suspension problems that cause the vehicle to go out of alignment often. This is a continuing problem that has me going in for repairs more often than I should have to over the last 2 years. Many repairs for the same problem.
The power liftgate would start to close unexpectedly. At first, we would hit the button and it would stop closing, but this did not stop it recently and the door did not stop closing. If I had not been a 200lb man, it would have killed me. I had to force the door up to stop it and broke the piston. Had I been smaller, I don’t know what would have happened. My neck and back were injured from the fo...
The vehicle is currently inoperable and has been in the shop over 60 days. Intermittent power loss resulting in losing some safety components while driving such as power steering, adaptive breaking etc On 7 different occasions it has left my family stranded and even once completely locked out with all car seats and identification inside. We were unable to open the vehicle and it had to be towed. ...
The rear left side of vehicle bolt sheared off the top tension link causing damage to knuckle, axel and tie rod.
Motor mounts wore out with under 50k miles on the vehicle per the dealership so now the vehicle has a strong vibration and they need to be replaced.
The infotainment system/screen intermittently goes black.
The radiator fan failed causing the car to overheat.
AC compressor failed at 37k miles, causing clutch to melt and damage to accessory drive belt while on the freeway. Required emergency stop and incapacitated vehicle. No warning lights ahead of time that there had been an engine component failure, just lots of smoke from under the hood.
Vehicle was being driven when the service power steering message came on, the steering wheel became very stiff and hard to maneuver. A list of messages also came up on the display, that other functions of the vehicle where either disabled and/or needed to be serviced. after the vehicle was parked it was no longer able to be moved due to the power steering being inoperable.
The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while starting the vehicle, the defrost system became inoperable. The contact stated that the system functioned intermittently during warmer weather; however, in colder temperatures, the defroster failed to operate. The contact was concerned that the failure could affect visibility, creating a potential hazard while driving, an...
Since I bought the vehicle in February 2025 I have reported the infotainment screen failure/ going black while driving. I immediately reported it to my salesman and had it assessed by my local dealership as well about it. They told me it was up to date and they could not find any codes and sent me on my way. Shortly after I realized the auto start/stop wouldn't engage and I also encountered a rand...
Malfunction of the Steering Column Control Module causing a disconnect with all associated components such as causing wipers to run continuously on max, and all listed functions stopped working including; SOS, Jeep Assist, blind spot, high & low beams, brake lights, turn signals, lane assist, horn, rear wiper, windshield washer fluid, airbag deployment, infotainment system, etc. Vehicle is current...
Showing 20 of 55 complaints. Additional complaints are available via the NHTSA database.
NHTSA Defect Investigations for the 2023 Jeep Grand Cherokee L
NHTSA defect investigations are higher-signal than ordinary complaints because they indicate the agency opened a formal review of a potential safety defect. Some investigations later connect to recall campaigns; others close without a recall after review.
Component: Suspension:Rear:Springs:Coil Springs
Opened 2025-12-11
On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase the risk of a crash for following motorists and may result in injury to other road users. Since the ...
Frequently Asked Questions About the 2023 Jeep Grand Cherokee L
Has the 2023 JEEP GRAND CHEROKEE L been recalled?
Yes, the 2023 JEEP GRAND CHEROKEE L has 4 recalls on record with NHTSA. Each recall addresses a specific safety defect identified by the manufacturer or NHTSA.
How many complaints does the 2023 JEEP GRAND CHEROKEE L have?
The 2023 JEEP GRAND CHEROKEE L has 55 complaints filed with NHTSA. Of these, 2 involved crashes. 1 injuries and 0 deaths have been reported.
What is the safety rating for the 2023 JEEP GRAND CHEROKEE L?
The 2023 JEEP GRAND CHEROKEE L received an overall NHTSA safety rating of excellent (5/5). Frontal crash: 5/5. Side crash: 5/5. Rollover: 4/5.
What are the most common problems with the 2023 JEEP GRAND CHEROKEE L?
The most commonly reported problems with the 2023 JEEP GRAND CHEROKEE L involve suspension (12 complaints), electrical system (5 complaints), unknown or other (3 complaints). Other affected components include electrical system,forward collision avoidance, service brakes, engine.
How many crash reports does the 2023 JEEP GRAND CHEROKEE L have?
There are 2 crash reports associated with the 2023 JEEP GRAND CHEROKEE L out of 55 total complaints (3.6% of complaints involved crashes).
How many fire reports does the 2023 JEEP GRAND CHEROKEE L have?
There are 2 fire reports for the 2023 JEEP GRAND CHEROKEE L out of 55 total complaints. Fire reports are among the most serious safety concerns tracked by NHTSA.
Are there any deaths reported for the 2023 JEEP GRAND CHEROKEE L?
No deaths have been reported in NHTSA complaints for the 2023 JEEP GRAND CHEROKEE L.
How many injuries are reported for the 2023 JEEP GRAND CHEROKEE L?
1 injury has been reported in NHTSA complaints for the 2023 JEEP GRAND CHEROKEE L. These are self-reported by vehicle owners as part of their safety complaints.
Should I buy a 2023 JEEP GRAND CHEROKEE L?
Based on NHTSA data, the 2023 JEEP GRAND CHEROKEE L is acceptable with caveats. It has 55 complaints, 4 recalls, and a excellent (5/5) safety rating. Always have a pre-purchase inspection done by a qualified mechanic.
What components fail most on the 2023 JEEP GRAND CHEROKEE L?
The components with the most failures on the 2023 JEEP GRAND CHEROKEE L are: 1. SUSPENSION (12 complaints), 2. ELECTRICAL SYSTEM (5 complaints), 3. UNKNOWN OR OTHER (3 complaints), 4. ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE (3 complaints), 5. SERVICE BRAKES (2 complaints). SUSPENSION is the single most-reported problem area with 12 complaints.
What should I know before buying a 2023 JEEP GRAND CHEROKEE L?
Be cautious of potential suspension and electrical system issues, and consider the reported infotainment and airbag malfunctions when purchasing. The 2023 JEEP GRAND CHEROKEE L has 55 NHTSA complaints and 4 recalls on record. NHTSA rates it excellent (5/5).
How reliable is the 2023 JEEP GRAND CHEROKEE L?
The 2023 JEEP GRAND CHEROKEE L receives a reliability score of 5/100, indicating below-average reliability. This is based on 55 owner complaints, 4 recalls, and 4 crash/fire reports in the NHTSA database. Key known issues include Rear Suspension Coil Springs and Infotainment System Failures.
What are the known issues with the 2023 JEEP GRAND CHEROKEE L?
Known issues with the 2023 JEEP GRAND CHEROKEE L include: Rear Suspension Coil Springs, Infotainment System Failures, Airbag Malfunctions, Seating Issues. These are based on patterns found across 55 NHTSA complaints. 4 of these patterns resulted in formal recalls.
Are there any known issues with the suspension system?
Yes, rear suspension coil springs have been reported to detach, and rear springs have failed.
What about the electrical system?
There have been reports of airbag malfunctions and infotainment system failures.
Can the infotainment system cause safety concerns?
Yes, repeated infotainment and system failures have been reported, which can impact driver safety.
Buyer Advice
Our recommendation: Be cautious of potential suspension and electrical system issues, and consider the reported infotainment and airbag malfunctions when purchasing.
NHTSA Data Summary for 2023 Jeep Grand Cherokee L
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2023 Jeep Grand Cherokee L. The data includes 55 consumer complaints filed by vehicle owners, 4 manufacturer-initiated safety recalls, 2 reported crashes, 2 fire incidents, 1 reported injuries, and safety rating assessments associated with this vehicle.
The NHTSA has assigned the 2023 Jeep Grand Cherokee L an overall safety rating of 5 out of 5 stars, with a frontal crash rating of 5 stars, a side crash rating of 5 stars, and a rollover rating of 4 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.
Disclaimer: This analysis is AI-generated from NHTSA public data and does not constitute professional automotive or safety advice. Always verify recall status at NHTSA.gov and consult a qualified mechanic.
Analysis last updated: 2026-05-16