2024 Kia Soul Safety Report

2024 KIA SOUL Safety Report

23Complaints
0Recalls
★★★★☆Safety Rating
5/100Reliability Score
1Fire Reports
Most reported components: Electrical System (6)Unknown Or Other (5)Exterior Lighting (2)Back Over Prevention (2)Engine (2)Power Train,Electrical System,Engine (1)Lane Departure,Forward Collision Avoidance (1)Power Train,Unknown Or Other,Engine (1)Tires (1)Service Brakes (1)

Safety Decision Cockpit for the 2024 Kia Soul

This page is the hub for deciding what to inspect next on the 2024 Kia Soul. It connects recall campaigns, owner complaint patterns, service bulletins, sibling model years, component issue hubs, and the model buying guide so a shopper or owner can move from a single report into the wider safety graph.

2024 Kia Soul Safety Signal Summary
SignalValueWhat to inspect next
Recall burdenLow (0)Review campaign numbers, affected components, and dealer remedies below.
Owner complaintsModerate (23)Scan complaint narratives for recurring symptoms, mileage, crashes, fires, injuries, and dates.
Crash and fire reports1Treat any crash, fire, injury, or fatality-linked pattern as a priority pre-purchase inspection item.
Primary component hubElectrical SystemCompare electrical system issues across vehicles.
Cleaner nearby model year2025Compare against the 2025 Kia Soul with 9 complaints and 0 recalls.
Riskier nearby model year2020Check the 2020 Kia Soul before buying across this generation.

Kia Soul Year-by-Year Comparison

The safest purchase decision usually comes from comparing neighboring model years, not reading a single page in isolation. The table below uses only validated Kia Soul years already present in the cleaned NHTSA dataset, so each comparison links to a real vehicle safety report rather than a generated combination.

Nearby Kia Soul Model Years
Model YearComplaintsRecallsUse case
2025 Kia Soul 9 0 Compare as a potentially cleaner alternative.
2023 Kia Soul 45 4 Inspect as a potentially higher-complaint year.
2022 Kia Soul 72 1 Inspect as a potentially higher-complaint year.
2021 Kia Soul 187 2 Inspect as a potentially higher-complaint year.
2020 Kia Soul 337 1 Inspect as a potentially higher-complaint year.
2019 Kia Soul 123 1 Inspect as a potentially higher-complaint year.

2024 Kia Soul Complaint Theme Map

Complaint counts become more useful when they are grouped into inspection themes. For the 2024 Kia Soul, these are the component areas with the clearest NHTSA complaint signals. Use each link to jump from this single vehicle into broader component hubs and make-specific issue pages.

Electrical System

6 owner complaints mention this component in the current safety profile.

All Electrical System issues Kia only

Unknown Or Other

5 owner complaints mention this component in the current safety profile.

All Unknown Or Other issues Kia only

Exterior Lighting

2 owner complaints mention this component in the current safety profile.

All Exterior Lighting issues Kia only

Back Over Prevention

2 owner complaints mention this component in the current safety profile.

All Back Over Prevention issues Kia only

Engine

2 owner complaints mention this component in the current safety profile.

All Engine issues Kia only

Power Train,Electrical System,Engine

1 owner complaint mention this component in the current safety profile.

All Power Train,Electrical System,Engine issues Kia only

AI Safety Analysis for the 2024 Kia Soul

The 2024 KIA SOUL has accumulated 23 complaints and 0 recalls in the NHTSA database. It received an overall NHTSA safety rating of good (4/5). Among the complaints, 0 involved crashes and 1 involved fires. The most frequently reported problem areas are electrical system (6 complaints), unknown or other (5 complaints), exterior lighting (2 complaints). Dim low beam headlights and horn malfunction are common issues. Back over prevention and engine problems are also reported. Driver Attention Warning (DAW) malfunctions and dashboard screen issues are occasional problems. Key known issues to be aware of include Dim Low Beam Headlights, Horn Malfunction, Back Over Prevention. Be cautious of electrical system issues and horn malfunctions. Regular maintenance can help mitigate these problems.

Reliability Score

The 2024 Kia Soul receives a reliability score of 5 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates below-average reliability. Significant issues have been reported by owners and should be carefully evaluated before purchase.

NHTSA Safety Ratings for the 2024 Kia Soul

The National Highway Traffic Safety Administration (NHTSA) evaluates vehicles through controlled crash tests and assigns star ratings from 1 to 5, with 5 being the safest.

Overall
★★★★☆
4/5
Frontal Crash
★★★★☆
4/5
Side Crash
★★★★★
5/5
Rollover
★★★★☆
4/5

Known Issues for the 2024 Kia Soul

The following issues have been identified from NHTSA complaint data and owner reports for the 2024 Kia Soul:

IssueSeverityFrequencyTypical Mileage
Dim Low Beam Headlights
Reported by multiple contacts, dimming of low beam headlights is a common issue, especially after a certain mileage.
Medium Common 30k-60k miles
Horn Malfunction
A known issue recognized by Kia, horn malfunctions have been reported by several owners.
Medium Common 30k-60k miles
Back Over Prevention
Back over prevention systems have failed in some cases, posing a safety risk.
Low Occasional 0-30k miles
Engine Issues
Engine problems have been reported, including sudden loss of power and stalling.
Medium Occasional 0-30k miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2024 Kia Soul:

Electrical System 23% of complaints

Issues with the electrical system, including dim headlights and dashboard screen problems, are frequent.

NHTSA Complaint Summaries for the 2024 Kia Soul

Below are complaint narratives filed by owners of the 2024 Kia Soul with the National Highway Traffic Safety Administration. 1 involved fires.

Fire Reports: 1
Exterior Lighting
03/13/2026

The contact owns a 2024 Kia Soul. The contact stated that while driving at night, the low beam headlights were very dim. The headlight control was set to automatic, but the dimness of the headlights was the same as when switched to manual control. The failure was not as noticeable while using the high beam headlights. The contact stated that the low beam headlights failed to properly illuminate in...

ODI #11724073
Electrical System
01/21/2026

My vehicle has less than 8K miles. This weekend my horn stopped working (a definite safety problem) and the signal that I had locked my car doors using my fob failed to work. The lights did flash to signal they were locked (I checked just to be sure!) I need to have the vehicle checked before part(s) can be ordered. That requires 2 trips to the dealer instead of one. I was told that this probl...

ODI #11712484
Unknown Or Other
01/09/2026

Driver Attention Warning (DAW), "Consider Taking A Break", is coming on randomly, sometimes multiple times within a short driving distance. Has become a DISTRACTION instead of a SAFETY FEATURE! Cannot turn off or even turn down the sound. Even on "low" sound, still loud enough to wake up a sleeping passenger! Taken back to Kia dealer 3 times. They will do nothing because as they say" technician ...

ODI #11709981
Power Train,Electrical System,Engine
10/06/2025

It started appearing to be electrical and ended in some type of engine/system emergency! I rented this vehicle through Avis and the first few days everything appeared ok, regarding the functionality vehicle. Mid-day on 10-4-25, I attempted to put groceries in the trunk, wouldn’t open. After 4 minutes, I gave up, assuming I’m doing something wrong.That evening, the gas mileage hadn’t moved remained...

ODI #11691536
Electrical System
06/28/2025

Started the car this morning and noticed that the dashboard screen was blank. This had never happened before. Turned the car off and on twice thinking maybe it was just a software glitch but the screen stayed blank. Took the car to the dealer shortly after. When I picked it up the service advisor said they did a reset and a software update. The advisor had not seen this in a 2024 Kia Soul. But whe...

ODI #11669941
Unknown Or Other
06/14/2025

Horn malfunctioned, a known issue recognized by Kia on these models. Visited an authorized Kia repair center in Maryland on June 14, 2025. The repair center indicated that the necessary parts (96611-K0030 and 96619-T6000) are not available in Maryland or surrounding states, and backorder delays are at least four to six weeks. The vehicle is meanwhile not road safe due to the lack of a horn.

ODI #11666893
Unknown Or Other
06/07/2025

I PURCHASED THIS VEHICLE IN JAN 2024 AND IT NOW HAS 16000 MILES. TOOK MY CAR INTO RAY SKILLMAN, PIKES PLAZA WESTIDE FOR SERVICE LAST MONTH BECAUSE MY HORN WAS NOT WORKING. THEY TOLD ME THAT THERE WAS A NATION WIDE BACK ORDER ON THE PART AND JUST 2 DAYS AGO, I RECEIVED AN EMAIL FROM KIA CUSTOMER SERVICE/CARE, STATING THAT THEY WERE TOLD THAT THERE IS NO ETA AT THIS TIME. THIS (NOT HAVING A HORN) IS...

ODI #11665443
Unknown Or Other
05/11/2025

My Kia Soul, which only has 7600 miles, was parked in my garage. When I went to wash it this afternoon, I found that the back window had shattered.

ODI #11660261
Back Over Prevention
04/23/2025

No sound when object is in area of vehicle when backing up.

ODI #11656255
Back Over Prevention
04/19/2025

The vehicle was looked at and was told it didn’t have sensors for the problem, I can’t believe the vehicle didn’t have sensors for that problem when the rest of the vehicle has sensors for everything else. The vehicle should be recalled to have the sensors put on for safety concerns. I have a camera but no warning sound when object is detected.

ODI #11655606
Lane Departure,Forward Collision Avoidance
04/13/2025

shortly after purchasing the car (06/2024) while driving (regardless of the weather or temperature, whether it’s day, night, hot, cold, etc) all of my dash warning lights come on, complete ADAS system malfunction. it shows a code for my front camera through the kia connect app and says it’s chasis related. i have taken my car in multiple times for this and i still leave with it the same day hours ...

ODI #11654302
Power Train,Unknown Or Other,Engine
Fire 04/09/2025

purchased 6-22-24 fire happened 8-14-24 at approximately 11pm, with approximately 2691 miles, fire started in engine compartment, car burned to ground, nothing left, approximately 2691 miles on vehicle. i was lucky to get out alive, i had to kick the doors open.

ODI #11653589
Electrical System
04/04/2025

Well, isn't it wonderful that Kia has extended the warranty on the horn assembly. Now, how do I avail myself of the warranty? Simple - if the horn DOES NOT WORK or emits an unusual or different sound just bring it to KIA for a diagnosis. Now, when is it most likely that I realize the horn DOES NOT WORK? When I need it the most, or when the bicyclist or pedestrian or whatever needs my horn to work....

ODI #11652709
Engine
01/13/2025

The contact owns a 2024 Kia Soul. The contact stated that while driving on an access road at 20 MPH, the vehicle lost motive power and stalled. No warning lights were illuminated. The contact pulled over onto the side of the road to inspect the vehicle. The vehicle was restarted, and the contact started to drive however, the failure recurred. The contact inspected the vehicle but found no cause fo...

ODI #11635672
Electrical System
01/09/2025

On 12/30/2024 my wife was returning home when all of the instrument lights went out. She stopped to make attemps to get the lights to come on but nothing worked. She had to drive home with no instruments for speed, directions, service, etc. When she got home ( very upset ) she only wanted to know why e new car with only 1400 miles would have this problem. I checked all the obvious cause for this ...

ODI #11635097
Exterior Lighting
12/11/2024

Headlights are not bright enough. In areas with no street lights it’s like driving with candles. The light is yellow and dim. This is a new car

ODI #11630215
Electrical System
11/10/2024

Went out to my car one morning and my entire instrument cluster was black. I could not see my speedometer, gas gauge, mileage, nothing. Had to drive it for 2 days while using waze to keep track of my speed until I could get my car into the dealership. I have been waiting for 3 months now for the part

ODI #11624419
Unknown Or Other
11/05/2024

I parked my car in the assigned parking spot. It was vandalized for theft at 5 pm by Kia Boys. Because it was a 2024 model, it was not a class vehicle that I could file a settlement claim. This is an ongoing issue, thieves are still going around looking for vulnerable vehicles to steal for joyride. It will cost 3500 to fix and many damaged owners like me don't even have any legal recourse to get t...

ODI #11623711
Tires
09/27/2024

Size: P205/60R16 My Daughter was driving when all of a sudden the Front Driver Tire exploaded while taking a turn on a residential street. There was no nail or puncture to the tire (see photos). We do have a video showing that there is no puncture damage via nail or sharp object, but the video file is too large.

ODI #11616862
Engine
09/16/2024

While sitting at a light, the vehicle would completely turn off! I put the vehicle in park and attempt to restart it. After several attempts, the vehicle would turn on and work properly. This happened to me on 2 occasions. The first time it happened was [XXX]. (My son and I were on the way to church).The second time was approx. a week and a half later. Then, on 8/8/24 about a week after the secon...

ODI #11614930

Showing 20 of 23 complaints. Additional complaints are available via the NHTSA database.

Frequently Asked Questions About the 2024 Kia Soul

Has the 2024 KIA SOUL been recalled?

No, the 2024 KIA SOUL has no recalls on record with NHTSA as of our latest data update.

How many complaints does the 2024 KIA SOUL have?

The 2024 KIA SOUL has 23 complaints filed with NHTSA. None of the complaints involved crashes. No injuries or deaths have been reported.

What is the safety rating for the 2024 KIA SOUL?

The 2024 KIA SOUL received an overall NHTSA safety rating of good (4/5). Frontal crash: 4/5. Side crash: 5/5. Rollover: 4/5.

What are the most common problems with the 2024 KIA SOUL?

The most commonly reported problems with the 2024 KIA SOUL involve electrical system (6 complaints), unknown or other (5 complaints), exterior lighting (2 complaints). Other affected components include back over prevention, engine, power train,electrical system,engine.

How many crash reports does the 2024 KIA SOUL have?

There are no crash reports associated with the 2024 KIA SOUL in the NHTSA database.

How many fire reports does the 2024 KIA SOUL have?

There are 1 fire reports for the 2024 KIA SOUL out of 23 total complaints. Fire reports are among the most serious safety concerns tracked by NHTSA.

Are there any deaths reported for the 2024 KIA SOUL?

No deaths have been reported in NHTSA complaints for the 2024 KIA SOUL.

How many injuries are reported for the 2024 KIA SOUL?

No injuries have been reported in NHTSA complaints for the 2024 KIA SOUL.

Should I buy a 2024 KIA SOUL?

Based on NHTSA data, the 2024 KIA SOUL is generally recommended. It has 23 complaints, 0 recalls, and a good (4/5) safety rating. Always have a pre-purchase inspection done by a qualified mechanic.

What components fail most on the 2024 KIA SOUL?

The components with the most failures on the 2024 KIA SOUL are: 1. ELECTRICAL SYSTEM (6 complaints), 2. UNKNOWN OR OTHER (5 complaints), 3. EXTERIOR LIGHTING (2 complaints), 4. BACK OVER PREVENTION (2 complaints), 5. ENGINE (2 complaints). ELECTRICAL SYSTEM is the single most-reported problem area with 6 complaints.

What should I know before buying a 2024 KIA SOUL?

Be cautious of electrical system issues and horn malfunctions. Regular maintenance can help mitigate these problems. The 2024 KIA SOUL has 23 NHTSA complaints and 0 recalls on record. NHTSA rates it good (4/5).

How reliable is the 2024 KIA SOUL?

The 2024 KIA SOUL receives a reliability score of 5/100, indicating below-average reliability. This is based on 23 owner complaints, 0 recalls, and 1 crash/fire reports in the NHTSA database. Key known issues include Dim Low Beam Headlights and Horn Malfunction.

What are the known issues with the 2024 KIA SOUL?

Known issues with the 2024 KIA SOUL include: Dim Low Beam Headlights, Horn Malfunction, Back Over Prevention, Engine Issues. These are based on patterns found across 23 NHTSA complaints.

Are there any known issues with the 2024 KIA SOUL?

Yes, dim low beam headlights and horn malfunctions are common.

What should I do if my horn stops working?

Visit an authorized Kia repair center for diagnosis and repair.

Can I use the warranty for electrical system issues?

Yes, Kia has extended the warranty on horn assemblies for this model.

Buyer Advice

Our recommendation: Be cautious of electrical system issues and horn malfunctions. Regular maintenance can help mitigate these problems.

NHTSA Data Summary for 2024 Kia Soul

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2024 Kia Soul. The data includes 23 consumer complaints filed by vehicle owners, 0 manufacturer-initiated safety recalls, 1 fire incidents, and safety rating assessments associated with this vehicle.

The NHTSA has assigned the 2024 Kia Soul an overall safety rating of 4 out of 5 stars, with a frontal crash rating of 4 stars, a side crash rating of 5 stars, and a rollover rating of 4 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.

Disclaimer: This analysis is AI-generated from NHTSA public data and does not constitute professional automotive or safety advice. Always verify recall status at NHTSA.gov and consult a qualified mechanic.

Analysis last updated: 2026-05-16