2019 Lexus Ux Safety Report

The 2019 Lexus UX exhibits a relatively clean safety record based on the limited NHTSA data available, with only 6 total complaints, 3 of which involved crashes, 0 fires, 0 injuries, and 0 deaths. This low complaint volume suggests a generally reliable vehicle, though the absence of official NHTSA crash test ratings (Overall, Frontal, Side, Rollover are all N/A) means its crashworthiness cannot be definitively assessed through this data source. The vehicle has also had 0 recalls, indicating no widespread, manufacturer-acknowledged safety defects. Despite the low overall complaint count, some concerning patterns emerge from the individual reports. Two separate complaints detail incidents where the vehicle's pre-collision system or automatic braking failed to prevent a collision, with one resulting in a crash where airbags did not deploy. Another complaint describes a complete loss of steering and brake control at 35 MPH, leading to a collision with a guardrail and trees, again with no airbag deployment. These incidents, while few, point to potential issues with critical active and passive safety systems. Other reported issues include a 'bad jerk' during acceleration and deceleration, a drained battery that failed to recharge, and a sunroof that 'exploded' while driving on the freeway. The most frequently cited components in complaints are diverse, including ELECTRICAL SYSTEM, POWER TRAIN/ENGINE, STRUCTURE, VEHICLE SPEED CONTROL, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE, and STEERING. While no single component dominates, the reports concerning braking and steering control, coupled with airbag non-deployment in crashes, warrant attention despite the low overall numbers. The lack of recall activity suggests Lexus has not identified these as systemic issues requiring a broad fix.

Our recommendation: While the 2019 Lexus UX has a low complaint count and no recalls, potential buyers should be aware of the rare but serious reports concerning braking, steering, and airbag deployment failures, and consider a thorough pre-purchase inspection focusing on these systems.