2023 Lincoln Nautilus Safety Report

The 2023 Lincoln Nautilus presents a strong overall safety picture, earning a perfect 5-star NHTSA Overall Safety Rating, with 5 stars in Frontal and Side crash tests, and 4 stars in Rollover. This indicates excellent performance in controlled crash scenarios. However, despite its high ratings, the vehicle has been subject to 3 recalls, addressing critical safety components. One recall (NHTSA ID: 23V827000) pertains to 'BACK OVER PREVENTION:SOFTWARE', where a frozen or missing rearview camera image can increase crash risk, directly correlating with multiple owner complaints about rearview camera malfunctions. Another significant recall (NHTSA ID: 23V792000) addresses 'SUSPENSION:REAR:SHOCK ABSORBER' issues, where incorrectly manufactured shock absorbers could damage the rear brake hose, potentially extending stopping distances and increasing crash risk. A third recall (NHTSA ID: 23V791000) concerns 'CHILD SEAT:VEHICLE TETHER ANCHOR' welds, which could compromise child restraint effectiveness during a crash. Complaint data, though low with only 6 total complaints, highlights several concerning patterns. One complaint directly references 'SERVICE BRAKES,FORWARD COLLISION AVOIDANCE' failure, where the vehicle could not come to a full stop during an emergency brake, and AEB failed to engage. This is particularly alarming given the vehicle's high crash test ratings. Multiple complaints also detail issues with the 'ELECTRICAL SYSTEM' and 'BACK OVER PREVENTION', specifically regarding the rearview camera freezing or not activating, aligning with the recall for rearview camera software. Other reported issues include the vehicle unexpectedly shifting into neutral while driving, and the steering column adjusting itself spontaneously, both of which pose immediate safety hazards. In summary, while the 2023 Lincoln Nautilus demonstrates excellent crashworthiness based on NHTSA ratings, the presence of three safety recalls and specific owner complaints about critical systems like braking, rearview cameras, and unexpected vehicle behavior (e.g., shifting to neutral, steering column movement) suggests potential real-world safety vulnerabilities that buyers should be aware of. The low number of complaints (6 total) for a relatively new model year should be considered in context with the severity of the reported issues and the scope of the recalls.

Our recommendation: While the 2023 Lincoln Nautilus boasts excellent crash test ratings, prospective buyers should prioritize verifying that all three safety recalls have been addressed and be vigilant for reported issues concerning the rearview camera, braking system, and unexpected vehicle behavior.