2016 Mazda Cx-5 Safety Report

2016 Mazda CX-5: Strong crash ratings, but significant complaints for exterior lighting and fire risks from heated seats.

495Complaints
5Recalls
★★★★☆Safety Rating
65/100Reliability Score
30Crash Reports
10Fire Reports
13Injuries
Most reported components: Exterior Lighting (152)Service Brakes (47)Unknown Or Other (39)Visibility/Wiper (34)Power Train (33)Electrical System (31)Engine (17)Structure (13)Fuel/Propulsion System (8)Seats (8)

AI Safety Analysis for the 2016 Mazda Cx-5

The 2016 Mazda CX-5 presents a mixed safety picture, with strong crash test performance but a notable number of consumer complaints, particularly concerning exterior lighting and potential fire hazards. NHTSA awarded the vehicle an overall 4-star safety rating, with 4 stars for frontal crash, 5 stars for side crash, and 4 stars for rollover, indicating solid protection in impact scenarios. However, the vehicle has accumulated 495 total complaints, including 30 crashes, 10 fires, and 13 injuries, which is a significant volume for its model year. A concerning pattern involves heated seats, with multiple reports of overheating and even catching fire, leading to injuries and property damage. Recall history addresses several critical components. Five recalls have been issued, including one for LED Daytime Running Lights (DRL) failure (NHTSA #20V-063), which is consistent with the high number of 'EXTERIOR LIGHTING' complaints (152). Another recall addresses a potential fuel filler pipe rupture, increasing fire risk, which aligns with some of the fire incidents reported. Other recalls cover steering knuckle separation, liftgate support issues, and windshield defects affecting the Smart City Brake Support system. The DRL recall specifically mentions that only one headlight was addressed in some repairs, leading to subsequent failure of the other side, indicating potential incomplete recall remedies. Beyond recalls, common complaint patterns reveal issues with 'SERVICE BRAKES' (47 complaints), 'POWER TRAIN' (33 complaints), and 'ELECTRICAL SYSTEM' (31 complaints). Engine-related complaints, though fewer (17), include serious issues like oil consumption and water pump failure leading to engine damage. The high number of 'UNKNOWN OR OTHER' complaints (39) suggests a range of less categorized but still problematic issues. While the crash test ratings are reassuring, the volume and nature of consumer complaints, especially regarding fire risks and critical component failures, warrant careful consideration for potential buyers.

Reliability Score

The 2016 Mazda Cx-5 receives a reliability score of 65 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.

Known Issues for the 2016 Mazda Cx-5

The following issues have been identified from NHTSA complaint data and owner reports for the 2016 Mazda Cx-5:

IssueSeverityFrequencyTypical Mileage
Heated Seat Fires
Multiple reports of driver and passenger heated seats overheating, melting upholstery, and catching fire, leading to burns and smoke exposure.
High Occasional variable miles
Led Daytime Running Light (Drl) Failure
DRL failure, often after incomplete recall repairs, reducing vehicle visibility and increasing crash risk. This is the subject of recall 20V-063.
Medium Common variable miles
Fuel Filler Pipe Rupture/Leak
Potential rupture of the fuel filler pipe leading to fuel leaks and increased fire risk, addressed by a recall.
High Rare variable miles
Engine Oil Consumption
Engine consuming excessive oil without warning lights, potentially leading to engine malfunction or damage if not regularly checked.
High Occasional 70000+ miles
Infotainment System Malfunctions
Infotainment system freezing, resetting, or going blank, especially in cold weather, affecting navigation and other functions.
Low Occasional variable miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2016 Mazda Cx-5:

Exterior Lighting 30% of complaints

Predominantly DRL failures, with some reports of other lighting issues. This is the most frequently reported complaint component.

Service Brakes 9% of complaints

Issues include brake light malfunctions, uneven pad wear, and general brake system concerns.

Power Train 6% of complaints

Reports of transmission issues, including getting stuck in gear, whining noises, and general malfunction.

Electrical System 6% of complaints

Various electrical issues, including airbag warning lights, keyless entry failure, and general system glitches.

Visibility/Wiper 6% of complaints

Problems with windshield wipers failing and sunroofs exploding, impacting driver visibility.

Engine 3% of complaints

Concerns include excessive oil consumption, water pump failure, and unexplained engine revving/acceleration.

Structure 2% of complaints

Reports of sunroof explosions and rear shock mount deterioration.

Seats 1% of complaints

Multiple instances of heated seats overheating and catching fire, causing burns and damage.

Frequently Asked Questions About the 2016 Mazda Cx-5

Is the 2016 Mazda CX-5 safe?

Based on NHTSA data, the 2016 Mazda CX-5 received strong crash test ratings (4-star overall, 5-star side), indicating good occupant protection in collisions. However, it has a significant number of consumer complaints (495 total), including 10 fires and 13 injuries, with specific concerns around heated seat fires and exterior lighting failures. While it performs well in crash tests, potential buyers should be aware of these recurring issues.

What are common problems with the 2016 Mazda CX-5?

The most reported issues for the 2016 Mazda CX-5 are related to EXTERIOR LIGHTING (152 complaints), particularly LED Daytime Running Light (DRL) failures, which were subject to a recall. Other common problems include SERVICE BRAKES (47 complaints), POWER TRAIN issues (33 complaints), and ELECTRICAL SYSTEM malfunctions (31 complaints). A critical recurring problem, though fewer in raw numbers, is heated seats overheating and catching fire.

Are there any recalls for the 2016 Mazda CX-5?

Yes, the 2016 Mazda CX-5 has 5 recalls. These include recalls for LED Daytime Running Light (DRL) failure (NHTSA #20V-063), a potential fuel filler pipe rupture increasing fire risk, steering knuckle separation, liftgate support issues, and certain replacement windshields affecting the Smart City Brake Support system.

What should I look out for when buying a used 2016 Mazda CX-5?

When considering a used 2016 Mazda CX-5, pay close attention to the functionality of the LED Daytime Running Lights and ensure any recall remedies for them have been fully completed for both sides. Inspect the heated seats for any signs of damage or previous repair, and test their operation cautiously. Also, check for any signs of engine oil consumption, brake issues, or infotainment system glitches. Reviewing service records for recall completion is highly recommended.

How reliable is the 2016 Mazda CX-5?

The reliability of the 2016 Mazda CX-5 is impacted by a notable volume of consumer complaints, particularly concerning exterior lighting, power train, and electrical systems. While some issues are addressed by recalls, the recurring nature of problems like heated seat fires and engine oil consumption suggests areas of concern. Its reliability score is moderate, reflecting a balance between its good crash ratings and these persistent mechanical and electrical issues.

Buyer Advice

Our recommendation: Given the strong crash test performance but significant complaints regarding exterior lighting, heated seat fires, and engine oil consumption, prioritize a pre-purchase inspection and verify all 5 recalls have been properly addressed, especially for the DRLs and fuel filler pipe.

NHTSA Data Summary for 2016 Mazda Cx-5

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2016 Mazda Cx-5. The data includes 495 consumer complaints filed by vehicle owners, 5 manufacturer-initiated safety recalls, 30 reported crashes, 10 fire incidents, 13 reported injuries, and safety rating assessments associated with this vehicle.

The NHTSA has assigned the 2016 Mazda Cx-5 an overall safety rating of 4 out of 5 stars, with a frontal crash rating of 4 stars, a side crash rating of 5 stars, and a rollover rating of 4 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.