2021 Mazda Cx-5 Safety Report

2021 Mazda CX-5: Excellent Crash Safety, Significant Engine Oil Consumption Concerns

130Complaints
0Recalls
★★★★★Safety Rating
65/100Reliability Score
8Crash Reports
7Injuries
Most reported components: Engine (54)Unknown Or Other (8)Power Train,Engine (7)Electrical System (5)Power Train (5)Visibility/Wiper (4)Service Brakes (4)Tires (3)Visibility (3)Air Bags (2)

AI Safety Analysis for the 2021 Mazda Cx-5

The 2021 Mazda CX-5 presents a mixed safety picture. While it boasts excellent crash test performance, achieving a 5-star overall safety rating from NHTSA, including 5 stars for frontal and side impacts, and 4 stars for rollover, its complaint data reveals significant engine-related issues. With 130 total complaints, 54 (41.5%) are attributed to the ENGINE component, frequently citing excessive oil consumption, low oil warnings, and oil leaks, some even after previous repairs. There are also concerning reports of sudden unintended acceleration and engine shutdown while driving, though these are less frequent. The vehicle has no open recalls, which is unusual given the recurring nature of some complaints, particularly those related to the engine. The 8 reported crashes and 7 injuries, while not directly linked to a single systemic defect, highlight the potential real-world consequences of some reported malfunctions, such as unexpected braking or acceleration issues. The absence of fire-related complaints is a positive note.

Reliability Score

The 2021 Mazda Cx-5 receives a reliability score of 65 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.

Known Issues for the 2021 Mazda Cx-5

The following issues have been identified from NHTSA complaint data and owner reports for the 2021 Mazda Cx-5:

IssueSeverityFrequencyTypical Mileage
Excessive Engine Oil Consumption/Leaks
Numerous complaints (54 total for ENGINE) report low oil warning lights, significant oil loss between changes, and oil leaks, sometimes requiring frequent top-offs or major seal repairs, even after dealership interventions.
High Common 10000-70000 miles
Infotainment System Malfunction
The infotainment screen goes dark or freezes, often after hitting bumps, leading to loss of backup camera functionality and radio audio. Owners report this as a known issue, similar to those covered by class-action lawsuits for earlier models.
Medium Occasional unknown miles
Unintended Acceleration
Multiple reports describe the vehicle accelerating on its own to a high rate of speed without driver input, posing a serious safety risk.
High Rare unknown miles
Airbag Deployment Issues
Several complaints detail airbags deploying without a significant impact or crash, or the airbag warning light illuminating without cause.
High Rare unknown miles
Tire Sidewall Cracking/Bubbles/Pressure Loss
Reports of circumferential cracking on tire sidewalls, bubbles, and frequent tire pressure loss, sometimes leading to complete flats on relatively new tires.
Medium Occasional low mileage miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2021 Mazda Cx-5:

Engine 41% of complaints

Predominantly excessive oil consumption, low oil warnings, and oil leaks, with some reports of engine shutdown or hesitation.

Unknown Or Other 6% of complaints

Includes various miscellaneous issues such as rear glass fracturing, car seat strap loosening, and general vehicle malfunctions not fitting other categories.

Power Train, Engine 5% of complaints

Issues related to the engine's power delivery, including jerking, hesitation, and potential locking of wheels.

Electrical System 3% of complaints

Problems with the infotainment system going dark, radio audio failure, and battery issues potentially linked to telematics unit concerns.

Power Train 3% of complaints

General power train issues, including a reported 'trailing link shaft' breaking at low mileage.

Frequently Asked Questions About the 2021 Mazda Cx-5

Is the 2021 Mazda CX-5 safe?

Based on NHTSA data, the 2021 Mazda CX-5 received excellent crash test ratings (5-star overall, frontal, and side; 4-star rollover). However, it has accumulated 130 complaints, with a significant number (54) related to engine issues like excessive oil consumption and leaks, and some concerning reports of unintended acceleration or airbag malfunctions, which could impact real-world safety.

What are common problems with the 2021 Mazda CX-5?

The most reported issues for the 2021 Mazda CX-5 are related to the ENGINE (54 complaints), primarily concerning excessive oil consumption, low oil warnings, and oil leaks. Other common problems include infotainment system malfunctions, tire issues (cracking, bubbles, pressure loss), and some reports of unintended acceleration or airbag deployment without cause.

Are there any recalls for the 2021 Mazda CX-5?

According to the provided NHTSA data, there are currently no open recalls for the 2021 Mazda CX-5. However, some complaints mention a 'Mazda recall code: P250F' for low engine oil level and a 'Dealer Rework 41 telematics communication unit concern,' suggesting some issues may be addressed via service bulletins or internal campaigns rather than public recalls.

How does the 2021 Mazda CX-5 perform in crash tests?

The 2021 Mazda CX-5 performs exceptionally well in crash tests, earning a 5-star overall safety rating from NHTSA. It received 5 stars for both frontal and side crash tests, and 4 stars for rollover resistance.

What should I look out for if buying a used 2021 Mazda CX-5?

If considering a used 2021 Mazda CX-5, pay close attention to the engine's oil consumption history. Request service records to check for frequent oil top-offs, low oil warnings, or repairs related to oil leaks. Also, test the infotainment system thoroughly for functionality and check the tires for any signs of cracking or unusual wear.

Buyer Advice

Our recommendation: While the 2021 Mazda CX-5 offers excellent crash safety, potential buyers should be aware of the prevalent engine oil consumption issues and thoroughly investigate the vehicle's service history for oil-related repairs or frequent top-offs before purchase.

NHTSA Data Summary for 2021 Mazda Cx-5

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2021 Mazda Cx-5. The data includes 130 consumer complaints filed by vehicle owners, 0 manufacturer-initiated safety recalls, 8 reported crashes, 7 reported injuries, and safety rating assessments associated with this vehicle.

The NHTSA has assigned the 2021 Mazda Cx-5 an overall safety rating of 5 out of 5 stars, with a frontal crash rating of 5 stars, a side crash rating of 5 stars, and a rollover rating of 4 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.