2021 Mazda Cx-9 Safety Report

2021 Mazda CX-9: Strong crash ratings, but significant engine oil consumption and some safety system malfunctions reported.

33Complaints
1Recalls
★★★★★Safety Rating
65/100Reliability Score
6Crash Reports
1Injuries
Most reported components: Engine (15)Unknown Or Other (3)Service Brakes (2)Back Over Prevention (1)Power Train (1)Forward Collision Avoidance (1)Suspension (1)Vehicle Speed Control,Engine (1)Power Train,Unknown Or Other,Forward Collision Avoidance (1)Unknown Or Other,Service Brakes,Forward Collision Avoidance (1)

AI Safety Analysis for the 2021 Mazda Cx-9

The 2021 Mazda CX-9 presents a generally strong safety profile, earning a 5-star overall safety rating from NHTSA, with 5 stars in side crash and 4 stars in frontal and rollover tests. However, a deeper dive into the 33 total NHTSA complaints reveals a significant pattern of engine-related issues, accounting for 15 complaints. These frequently describe excessive oil consumption, with owners reporting needing to add 1-2 quarts of oil between recommended changes, often before 3,000-4,000 miles. This issue is acknowledged by Mazda through TSBs (e.g., MT-005/20, 01-012/21) and a class-action settlement related to defective valve stem seals, indicating a known manufacturing defect that could lead to premature engine wear or failure if not addressed. While there was only 1 recall, it addresses a critical safety concern: a potential for the second-row seat to slide forward during a crash, increasing injury risk for belted occupants. Despite the high crash test ratings, there are also concerning reports of airbags failing to deploy in frontal collisions (2 instances) and issues with advanced safety systems like Smart Brake Support and Forward Obstruction Warning malfunctioning, sometimes leading to reduced engine output or 'limp mode'. The vehicle has been involved in 6 reported crashes and 1 injury, with no fires or deaths reported.

Reliability Score

The 2021 Mazda Cx-9 receives a reliability score of 65 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.

Known Issues for the 2021 Mazda Cx-9

The following issues have been identified from NHTSA complaint data and owner reports for the 2021 Mazda Cx-9:

IssueSeverityFrequencyTypical Mileage
Excessive Engine Oil Consumption
Engine consumes 1-2 quarts of oil every 2,500-4,000 miles, often before scheduled oil changes, due to defective valve stem seals. Acknowledged by Mazda TSBs and class-action settlement.
High Common 2000-15000 miles
Second-Row Seat Unexpected Forward Slide
Recall issued for 60/40 split bench second-row seats that may slide forward during a crash, increasing occupant injury risk.
High Rare N/A miles
Airbag Non-Deployment In Frontal Collision
Reports of driver-side airbags failing to deploy in frontal collisions, despite significant impact.
High Rare N/A miles
Advanced Safety System Malfunctions
Malfunctions of Smart Brake Support, Forward Obstruction Warning, and Front Radar Sensor, sometimes leading to 'limp mode' or reduced engine output.
Medium Occasional N/A miles
Brake Clicking And Squeaking
Persistent clicking and squeaking from brakes, even after rotor and pad replacement, with a TSB (04-001/22) noted.
Medium Occasional 22000-49000 miles
Backup Camera Inaccuracy
Backup camera display shows inaccurate distance to obstacles, leading to potential collisions.
Low Rare N/A miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2021 Mazda Cx-9:

Engine 45% of complaints

Predominantly excessive oil consumption due to defective valve stem seals, leading to low oil warnings and potential engine damage.

Unknown Or Other 9% of complaints

General complaints not fitting specific categories, including auto-locking issues with keys inside.

Service Brakes 6% of complaints

Persistent clicking and squeaking noises from brakes, even after component replacement.

Forward Collision Avoidance 6% of complaints

Malfunctions of Smart Brake Support and Front Radar Sensor, impacting vehicle safety systems.

Power Train 3% of complaints

Loss of motive power and stalling at highway speeds.

Back Over Prevention 3% of complaints

Inaccurate backup camera display leading to collisions.

Suspension 3% of complaints

Popping sounds from the front end, especially when turning or over bumps.

Frequently Asked Questions About the 2021 Mazda Cx-9

Is the 2021 Mazda CX-9 safe?

Based on NHTSA data, the 2021 Mazda CX-9 received a 5-star overall safety rating, indicating strong crash test performance. However, there are significant concerns regarding engine oil consumption (15 complaints), a recall for second-row seats, and reports of airbag non-deployment in crashes, which should be considered.

What are common problems with the 2021 Mazda CX-9?

The most reported issue by far is excessive engine oil consumption, accounting for 15 out of 33 total complaints. Other problems include malfunctions of advanced safety systems like Smart Brake Support, persistent brake noises, and issues with the backup camera.

Has the 2021 Mazda CX-9 had any recalls?

Yes, the 2021 Mazda CX-9 has had 1 recall. This recall (NHTSA ID: 21V-932) addresses a defect where the left-side second-row seat may unexpectedly slide forward during a crash, increasing the risk of injury to occupants.

How does the 2021 Mazda CX-9 perform in crash tests?

The 2021 Mazda CX-9 performed well in NHTSA crash tests, earning a 5-star overall safety rating. It received 5 stars for side crash protection, and 4 stars for both frontal crash and rollover resistance.

Is the engine oil consumption issue a serious problem?

Yes, the excessive engine oil consumption is a serious and common problem for the 2021 Mazda CX-9, with numerous complaints. It is linked to defective valve stem seals and, if not monitored and addressed, can lead to engine damage or failure. Mazda has acknowledged this issue through TSBs and a class-action settlement.

Buyer Advice

Our recommendation: While the 2021 Mazda CX-9 boasts excellent crash test ratings, potential buyers should be aware of the widespread engine oil consumption issue and verify if the recall for the second-row seats has been addressed. Consider a pre-purchase inspection focusing on engine health and service records for oil consumption.

NHTSA Data Summary for 2021 Mazda Cx-9

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2021 Mazda Cx-9. The data includes 33 consumer complaints filed by vehicle owners, 1 manufacturer-initiated safety recalls, 6 reported crashes, 1 reported injuries, and safety rating assessments associated with this vehicle.

The NHTSA has assigned the 2021 Mazda Cx-9 an overall safety rating of 5 out of 5 stars, with a frontal crash rating of 4 stars, a side crash rating of 5 stars, and a rollover rating of 4 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.