2024 Mazda Cx-9 Safety Report

2024 Mazda CX-90 plagued by persistent steering issues and lacks official safety ratings.

291Complaints
0Recalls
45/100Reliability Score
12Crash Reports
9Injuries
Most reported components: Steering (78)Forward Collision Avoidance (23)Unknown Or Other (16)Electrical System (11)Visibility/Wiper (10)Engine (10)Vehicle Speed Control,Forward Collision Avoidance (10)Electrical System,Engine (9)Power Train (7)Steering,Lane Departure (5)

AI Safety Analysis for the 2024 Mazda Cx-9

The 2024 Mazda CX-90, despite being a new model, has accumulated 291 NHTSA complaints, with 12 crashes and 9 injuries reported. A significant concern is the complete lack of NHTSA safety ratings (Overall, Frontal, Side, Rollover are all N/A), which makes it difficult to assess its crashworthiness based on official tests. The most prevalent issue, by a substantial margin, is related to the STEERING system, accounting for 78 complaints. This is further highlighted by a specific recall (24V022000) concerning an assembly issue with the worm gear in the steering system that may lead to a sudden loss of power steering assist. Multiple complaints describe 'sticky,' 'notchy,' or 'binding' steering, requiring excessive force to correct, even after recall repairs. Beyond steering, other notable complaint areas include FORWARD COLLISION AVOIDANCE (23 complaints), UNKNOWN OR OTHER (16), ELECTRICAL SYSTEM (11), VISIBILITY/WIPER (10), and ENGINE (10). Several complaints detail dangerous scenarios such as sudden deceleration or unintended acceleration, particularly in hybrid models, and issues with lane-keeping assist creating unpredictable steering effort. The high number of steering complaints, coupled with the recall and descriptions of dangerous driving conditions, suggests a significant safety concern that may not be fully resolved by the recall. The absence of official crash test ratings is a critical gap in understanding the vehicle's overall safety performance. While there are no reported fires or deaths, the 12 crashes and 9 injuries, predominantly linked to steering and ADAS malfunctions, indicate real-world safety risks. The recurring nature of steering problems, even post-recall, points to a potentially persistent design or manufacturing flaw that buyers should be aware of.

Reliability Score

The 2024 Mazda Cx-9 receives a reliability score of 45 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.

Known Issues for the 2024 Mazda Cx-9

The following issues have been identified from NHTSA complaint data and owner reports for the 2024 Mazda Cx-9:

IssueSeverityFrequencyTypical Mileage
Sticky/Notchy Steering
Steering wheel develops significantly increased resistance, feels 'sticky' or 'binds,' requiring excessive force to turn, even after recall 24V022000 repairs. Can lead to oversteer or difficulty maintaining lane.		 High Common 0-35000 miles
Sudden Loss Of Power Steering Assist
An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist, as per recall 24V022000.		 High Occasional 0-20000 miles
Unintended Acceleration/Deceleration
Vehicle suddenly accelerates without input or decelerates hard before engaging the gas engine, particularly in EV mode or under harder acceleration. Dangerous when pulling into traffic.		 High Occasional 0-20000 miles
Adas Lane Keeping Assist Malfunction
Lane keeping assist seems to remain active even when disabled, causing unpredictable steering effort and making it difficult to maintain a line through corners, potentially leading to oversteer.		 Medium Occasional 0-15000 miles
Premature Tire Wear
OEM Falken or Yokohama tires wear to unsafe levels (e.g., 3/32”) before 15,000–20,000 miles, posing a safety risk.		 Medium Occasional 15000-25000 miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2024 Mazda Cx-9:

Steering 26% of complaints

The most reported issue, with 78 complaints, involves sticky, notchy, or binding steering, requiring excessive force to turn, and sometimes a sudden loss of power assist. This is linked to recall 24V022000.

Forward Collision Avoidance 7% of complaints

23 complaints relate to the forward collision avoidance system, including issues with unintended acceleration or deceleration.

Unknown Or Other 5% of complaints

16 complaints fall under unknown or other categories, indicating a range of miscellaneous issues.

Electrical System 3% of complaints

11 complaints concern the electrical system, sometimes in conjunction with engine issues.

Visibility/Wiper 3% of complaints

10 complaints are related to visibility, including issues with windshield wiper fluid reservoirs and leaks.

Engine 3% of complaints

10 complaints specifically mention engine problems, sometimes combined with electrical system issues.

Frequently Asked Questions About the 2024 Mazda Cx-9

Is the 2024 MAZDA CX-90 safe?

Based on NHTSA data, the 2024 Mazda CX-90 has 291 complaints, including 12 crashes and 9 injuries. A significant concern is the high number of steering-related complaints (78), which are linked to a recall (24V022000) for potential loss of power steering. The vehicle currently lacks official NHTSA crash test ratings, making a comprehensive safety assessment difficult.

What are common problems with the 2024 MAZDA CX-90?

The most reported issues for the 2024 Mazda CX-90 are related to the STEERING system (78 complaints), often described as 'sticky,' 'notchy,' or requiring excessive force. Other common problems include FORWARD COLLISION AVOIDANCE system malfunctions (23 complaints), ELECTRICAL SYSTEM issues (11 complaints), and ENGINE problems (10 complaints).

Has the 2024 MAZDA CX-90 been recalled?

Yes, the 2024 Mazda CX-90 has had at least one recall (NHTSA Recall No. 24V022000) concerning an assembly issue with the worm gear in the steering system that may result in a sudden loss of power steering assist. However, some complaints indicate that steering issues persist even after recall repairs.

Are there any crash test ratings for the 2024 MAZDA CX-90?

No, as of the provided data, the 2024 Mazda CX-90 has not received official NHTSA safety ratings for Overall, Frontal, Side, or Rollover crash tests. This means its crashworthiness has not been publicly assessed by NHTSA.

What are the most serious safety concerns for the 2024 MAZDA CX-90?

The most serious safety concerns for the 2024 Mazda CX-90 revolve around the STEERING system, with numerous complaints about 'sticky' or 'binding' steering that can lead to difficulty controlling the vehicle, even after recall repairs. Additionally, reports of unintended acceleration/deceleration and ADAS malfunctions pose significant risks, contributing to the 12 reported crashes and 9 injuries.

Buyer Advice

Our recommendation: Given the high volume of steering complaints, the recall, and the lack of official crash test ratings, potential buyers should exercise caution and thoroughly test drive any 2024 CX-90, paying close attention to steering feel and ADAS performance.

NHTSA Data Summary for 2024 Mazda Cx-9

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2024 Mazda Cx-9. The data includes 291 consumer complaints filed by vehicle owners, 0 manufacturer-initiated safety recalls, 12 reported crashes, 9 reported injuries, and safety rating assessments associated with this vehicle.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.