2025 Mazda Cx-9 Safety Report

Early 2025 Mazda CX-90 complaints highlight critical hybrid system failures and inconsistent collision avoidance.

27Complaints
0Recalls
45/100Reliability Score
2Crash Reports
Most reported components: Engine (3)Electrical System (3)Steering (2)Vehicle Speed Control (2)Suspension,Power Train,Engine (1)Forward Collision Avoidance (1)Forward Collision Avoidance,Lane Departure (1)Electrical System,Engine (1)Electrical System,Unknown Or Other,Fuel/Propulsion System (1)Power Train,Electrical System,Fuel/Propulsion System (1)

AI Safety Analysis for the 2025 Mazda Cx-9

The 2025 Mazda CX-90, despite being a new model, has accumulated 27 NHTSA complaints, including 2 crashes, with no reported fires, injuries, or deaths. A significant concern revolves around the electrical and hybrid systems, with multiple reports of 'Hybrid System Malfunction' and 'Critical Systems Failure' leading to loss of power and vehicles becoming inoperable, sometimes shortly after purchase. For instance, several complaints detail vehicles shutting down or being unable to shift out of park due to 'electrical leakage in the hybrid system' warnings, often requiring towing. Another prominent issue is related to the vehicle's forward collision avoidance system, with multiple reports of 'phantom braking' at low speeds and, conversely, instances where the system failed to warn or prevent a collision. Steering issues, described as 'sticky,' 'notchy,' or 'pulling off the road,' also appear in the complaint data. The absence of NHTSA safety ratings (Overall, Frontal, Side, Rollover) and recalls for this new model means its crashworthiness is currently unassessed by the agency, making the complaint data particularly crucial for understanding early safety trends.

Reliability Score

The 2025 Mazda Cx-9 receives a reliability score of 45 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.

Known Issues for the 2025 Mazda Cx-9

The following issues have been identified from NHTSA complaint data and owner reports for the 2025 Mazda Cx-9:

IssueSeverityFrequencyTypical Mileage
Hybrid System Malfunction/Electrical Leakage
Multiple reports of 'Hybrid System Malfunction' and 'Critical Systems Failure' warnings, often accompanied by 'electrical leakage detected,' leading to complete loss of power, inability to drive, and requiring towing, sometimes days after purchase.
High Common 0-2000 miles
Forward Collision Avoidance System Malfunctions
Reports of 'phantom braking' at low speeds, causing unexpected stops, and conversely, instances where the system failed to provide warnings or prevent collisions.
High Occasional all miles
Steering System Issues
Complaints describe steering feeling 'sticky,' 'notchy,' binding in turns, or pulling the vehicle off the road, requiring significant effort to correct.
Medium Occasional all miles
Unexpected Acceleration
One report of sudden, unexpected acceleration leading to loss of control and a collision.
High Rare all miles
Loss Of Drive Power
Vehicle suddenly stops moving or experiences severely reduced power while driving, particularly when accelerating or making turns.
High Occasional all miles
Premature Tire Wear
Reports of original equipment tires wearing out prematurely, requiring full replacement at relatively low mileage (e.g., 16,500 to 21,586 miles).
Medium Occasional 16000-22000 miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2025 Mazda Cx-9:

Engine 11% of complaints

Complaints related to engine performance, including hesitation, loss of power, and various malfunction warnings.

Electrical System 11% of complaints

Frequent issues with the electrical system, often tied to hybrid system malfunctions, critical system failures, and battery charging problems.

Steering 7% of complaints

Problems with steering feel, including stickiness, notchiness, binding, and pulling.

Vehicle Speed Control 7% of complaints

Issues related to unintended acceleration and phantom braking from the forward collision avoidance system.

Forward Collision Avoidance 7% of complaints

Malfunctions of the forward collision avoidance system, including phantom braking and failure to warn/prevent collisions.

Power Train 7% of complaints

Reports of loss of drive power and grinding noises during acceleration.

Frequently Asked Questions About the 2025 Mazda Cx-9

Is the 2025 Mazda CX-90 safe?

Based on 27 NHTSA complaints, the 2025 Mazda CX-90 has shown early safety concerns, particularly with critical hybrid system malfunctions leading to vehicle immobilization and inconsistent performance of the forward collision avoidance system, including phantom braking and failure to warn. There are 2 reported crashes but no injuries or deaths. However, official NHTSA crash test ratings are not yet available, so its overall crashworthiness is unassessed.

What are common problems with the 2025 Mazda CX-90?

The most reported issues for the 2025 Mazda CX-90 include critical hybrid system malfunctions (e.g., 'electrical leakage detected') leading to loss of power and vehicle shutdown, inconsistent forward collision avoidance system behavior (phantom braking or failure to warn), and steering problems described as 'sticky' or 'notchy.' Engine performance issues and premature tire wear have also been noted.

Are there any recalls for the 2025 Mazda CX-90?

As of the current data, there are no recalls issued by NHTSA for the 2025 Mazda CX-90.

How does the 2025 Mazda CX-90 perform in crash tests?

NHTSA has not yet released official safety ratings (Overall, Frontal, Side, Rollover) for the 2025 Mazda CX-90, so its crash test performance is currently unknown.

What should I be aware of regarding the hybrid system?

Multiple complaints indicate a significant risk of 'Hybrid System Malfunction' and 'Critical Systems Failure' with 'electrical leakage detected,' which can render the vehicle inoperable, sometimes very soon after purchase. This appears to be a recurring and severe issue for some owners.

Buyer Advice

Our recommendation: Given the early and critical complaints regarding hybrid system failures and inconsistent safety features, potential buyers should exercise caution and thoroughly research specific vehicle history, especially for PHEV models, and consider waiting for official safety ratings and potential recalls.

NHTSA Data Summary for 2025 Mazda Cx-9

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2025 Mazda Cx-9. The data includes 27 consumer complaints filed by vehicle owners, 0 manufacturer-initiated safety recalls, 2 reported crashes, and safety rating assessments associated with this vehicle.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.