2021 Mercedes-Benz Gls-Class Safety Report
2021 Mercedes-Benz GLS-Class plagued by critical 48-volt battery failures and fire incidents, lacks official crash test ratings.
AI Safety Analysis for the 2021 Mercedes-Benz Gls-Class
Reliability Score
The 2021 Mercedes-Benz Gls-Class receives a reliability score of 35 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates below-average reliability. Significant issues have been reported by owners and should be carefully evaluated before purchase.
Known Issues for the 2021 Mercedes-Benz Gls-Class
The following issues have been identified from NHTSA complaint data and owner reports for the 2021 Mercedes-Benz Gls-Class:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| 48-Volt Battery System Failure Multiple complaints detail sudden loss of power, stalling at high speeds or in traffic, and inability to accelerate due to 48-volt battery malfunction, often requiring towing and software updates or battery replacement. |
High | Common | 10000-35000 miles |
| Spontaneous Sunroof Explosion Several reports of sunroofs exploding without impact, causing loud noises, glass shattering, and distraction while driving. |
Medium | Occasional | 30000-35000 miles |
| Vehicle Fires (Under Passenger Seat) At least two complaints describe fires originating from under the passenger seat, with one leading to a complete vehicle loss and injuries. |
High | Rare | Unknown miles |
| Cracked Rear Wheels Complaints indicate rear wheels developing cracks, leading to tire pressure loss, described as a common issue for heavier Mercedes models. |
Medium | Occasional | Unknown miles |
| Fuel Odor Inside Cabin One complaint noted a strong fuel odor inside the vehicle without warning lights, potentially related to a fuel system recall (23V445000) for which parts were unavailable. |
Medium | Rare | Unknown miles |
| Malfunctioning Windshield Wipers Repeated issues with wipers skipping, chattering, and leaving residue, causing visibility problems and distraction. |
Low | Occasional | Unknown miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2021 Mercedes-Benz Gls-Class:
The most frequent complaints (9 out of 35) are related to the electrical system, primarily concerning the 48-volt battery failure leading to vehicle stalls and power loss.
A significant portion of complaints (6 out of 35) are categorized as 'UNKNOWN OR OTHER,' often detailing complex, multi-component failures or issues like spontaneous sunroof explosions.
Two complaints relate to the fuel system, including strong fuel odor and a recall (23V445000) for which repair parts were unavailable.
Two complaints specifically mention issues with windshield wipers malfunctioning, causing poor visibility.
One complaint details rear wheels developing cracks, leading to tire pressure loss.
Frequently Asked Questions About the 2021 Mercedes-Benz Gls-Class
Is the 2021 Mercedes-Benz GLS-Class safe?
Based on NHTSA data, the 2021 Mercedes-Benz GLS-Class has significant safety concerns, particularly with its electrical system. Multiple complaints detail critical 48-volt battery failures leading to sudden vehicle stalls at speed, and there are reports of vehicle fires and spontaneous sunroof explosions. The vehicle lacks official NHTSA crash test ratings, making a comprehensive safety assessment challenging, but the nature of the reported issues is alarming.
What are common problems with the 2021 Mercedes-Benz GLS-Class?
The most reported issues for the 2021 Mercedes-Benz GLS-Class revolve around the ELECTRICAL SYSTEM (9 complaints), primarily the 48-volt battery system failing and causing the vehicle to stall. Other common problems include 'UNKNOWN OR OTHER' issues (6 complaints) which encompass various complex malfunctions and spontaneous sunroof explosions, and issues with the FUEL SYSTEM, GASOLINE (2 complaints), including strong fuel odors and an unfulfilled recall.
Has the 2021 Mercedes-Benz GLS-Class been recalled?
According to the provided data, there are 0 official recalls listed for the 2021 Mercedes-Benz GLS-Class. However, one complaint references a fuel system recall (23V445000) for which parts were unavailable, and another fire-related complaint mentions the vehicle 'was recalled for this issue,' suggesting potential unlisted or pending recall actions.
Are there fire risks with the 2021 Mercedes-Benz GLS-Class?
Yes, there are reported fire risks. NHTSA data includes 2 fire incidents for the 2021 Mercedes-Benz GLS-Class. One complaint explicitly describes fire flames coming from under the passenger seat, leading to a complete vehicle loss and injuries, with the complainant stating the vehicle 'was recalled for this issue'.
What are the crash test ratings for the 2021 Mercedes-Benz GLS-Class?
The 2021 Mercedes-Benz GLS-Class has not received official crash test ratings from NHTSA. All categories, including Overall, Frontal, Side, and Rollover, are listed as 'N/A'.
Buyer Advice
Our recommendation: Prospective buyers should be aware of significant electrical system reliability concerns, particularly the 48-volt battery, and potential fire risks. Thorough pre-purchase inspections focusing on the electrical system and a review of any pending or unlisted recalls are highly recommended.
NHTSA Data Summary for 2021 Mercedes-Benz Gls-Class
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2021 Mercedes-Benz Gls-Class. The data includes 35 consumer complaints filed by vehicle owners, 0 manufacturer-initiated safety recalls, 2 reported crashes, 2 fire incidents, 2 reported injuries, and safety rating assessments associated with this vehicle.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.