2021 Mercedes-Benz Gls-Class Safety Report

2021 Mercedes-Benz GLS-Class plagued by critical 48-volt battery failures and fire incidents, lacks official crash test ratings.

35Complaints
0Recalls
35/100Reliability Score
2Crash Reports
2Fire Reports
2Injuries
Most reported components: Electrical System (9)Unknown Or Other (6)Fuel System, Gasoline (2)Electrical System,Seats (2)Visibility/Wiper (2)Lane Departure (2)Wheels (1)Suspension,Electrical System,Engine (1)Seat Belts (1)Unknown Or Other,Structure (1)

AI Safety Analysis for the 2021 Mercedes-Benz Gls-Class

The 2021 Mercedes-Benz GLS-Class presents a mixed safety picture, primarily due to a concerning pattern of electrical system failures and a lack of official crash test ratings. With 35 total NHTSA complaints, including 2 crashes, 2 fires, and 2 injuries, the vehicle has demonstrated some significant safety-related issues. A major concern is the repeated failure of the 48-volt battery system, which has led to vehicles stalling at high speeds and in traffic, posing a severe risk of accidents. This issue is frequently cited in complaints, with multiple instances of vehicles losing power and acceleration, and dashboards lighting up with warnings. The two reported fires, one originating from under the passenger seat, are also alarming, especially given a complaint referencing a recall for this specific issue, though no official recall for the 2021 model is listed in the provided data. Beyond the electrical system, other notable complaint patterns include spontaneous sunroof explosions, which have caused distraction and distress to drivers, and issues with rear wheels developing cracks, leading to tire pressure loss. While there are no official NHTSA crash test ratings (Overall, Frontal, Side, Rollover are all N/A), the nature of the complaints, particularly those involving sudden power loss and vehicle fires, suggests potential vulnerabilities that could impact occupant safety in real-world scenarios. The absence of recalls for the 2021 model, despite recurring critical issues like the 48-volt battery failure and fires, is a point of concern, indicating that some widespread problems may not yet have been addressed through official campaigns. In summary, while the 2021 GLS-Class has not undergone formal crash testing by NHTSA, the complaint data reveals a troubling trend of electrical system malfunctions, particularly the 48-volt battery, which can lead to dangerous stalls. The reported fires and sunroof explosions further highlight significant safety concerns. The vehicle's safety profile is significantly impacted by these recurring, potentially life-threatening issues, despite a relatively low overall complaint count for a luxury vehicle.

Reliability Score

The 2021 Mercedes-Benz Gls-Class receives a reliability score of 35 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates below-average reliability. Significant issues have been reported by owners and should be carefully evaluated before purchase.

Known Issues for the 2021 Mercedes-Benz Gls-Class

The following issues have been identified from NHTSA complaint data and owner reports for the 2021 Mercedes-Benz Gls-Class:

IssueSeverityFrequencyTypical Mileage
48-Volt Battery System Failure
Multiple complaints detail sudden loss of power, stalling at high speeds or in traffic, and inability to accelerate due to 48-volt battery malfunction, often requiring towing and software updates or battery replacement.
High Common 10000-35000 miles
Spontaneous Sunroof Explosion
Several reports of sunroofs exploding without impact, causing loud noises, glass shattering, and distraction while driving.
Medium Occasional 30000-35000 miles
Vehicle Fires (Under Passenger Seat)
At least two complaints describe fires originating from under the passenger seat, with one leading to a complete vehicle loss and injuries.
High Rare Unknown miles
Cracked Rear Wheels
Complaints indicate rear wheels developing cracks, leading to tire pressure loss, described as a common issue for heavier Mercedes models.
Medium Occasional Unknown miles
Fuel Odor Inside Cabin
One complaint noted a strong fuel odor inside the vehicle without warning lights, potentially related to a fuel system recall (23V445000) for which parts were unavailable.
Medium Rare Unknown miles
Malfunctioning Windshield Wipers
Repeated issues with wipers skipping, chattering, and leaving residue, causing visibility problems and distraction.
Low Occasional Unknown miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2021 Mercedes-Benz Gls-Class:

Electrical System 25% of complaints

The most frequent complaints (9 out of 35) are related to the electrical system, primarily concerning the 48-volt battery failure leading to vehicle stalls and power loss.

Unknown Or Other 17% of complaints

A significant portion of complaints (6 out of 35) are categorized as 'UNKNOWN OR OTHER,' often detailing complex, multi-component failures or issues like spontaneous sunroof explosions.

Fuel System, Gasoline 5% of complaints

Two complaints relate to the fuel system, including strong fuel odor and a recall (23V445000) for which repair parts were unavailable.

Visibility/Wiper 5% of complaints

Two complaints specifically mention issues with windshield wipers malfunctioning, causing poor visibility.

Wheels 2% of complaints

One complaint details rear wheels developing cracks, leading to tire pressure loss.

Frequently Asked Questions About the 2021 Mercedes-Benz Gls-Class

Is the 2021 Mercedes-Benz GLS-Class safe?

Based on NHTSA data, the 2021 Mercedes-Benz GLS-Class has significant safety concerns, particularly with its electrical system. Multiple complaints detail critical 48-volt battery failures leading to sudden vehicle stalls at speed, and there are reports of vehicle fires and spontaneous sunroof explosions. The vehicle lacks official NHTSA crash test ratings, making a comprehensive safety assessment challenging, but the nature of the reported issues is alarming.

What are common problems with the 2021 Mercedes-Benz GLS-Class?

The most reported issues for the 2021 Mercedes-Benz GLS-Class revolve around the ELECTRICAL SYSTEM (9 complaints), primarily the 48-volt battery system failing and causing the vehicle to stall. Other common problems include 'UNKNOWN OR OTHER' issues (6 complaints) which encompass various complex malfunctions and spontaneous sunroof explosions, and issues with the FUEL SYSTEM, GASOLINE (2 complaints), including strong fuel odors and an unfulfilled recall.

Has the 2021 Mercedes-Benz GLS-Class been recalled?

According to the provided data, there are 0 official recalls listed for the 2021 Mercedes-Benz GLS-Class. However, one complaint references a fuel system recall (23V445000) for which parts were unavailable, and another fire-related complaint mentions the vehicle 'was recalled for this issue,' suggesting potential unlisted or pending recall actions.

Are there fire risks with the 2021 Mercedes-Benz GLS-Class?

Yes, there are reported fire risks. NHTSA data includes 2 fire incidents for the 2021 Mercedes-Benz GLS-Class. One complaint explicitly describes fire flames coming from under the passenger seat, leading to a complete vehicle loss and injuries, with the complainant stating the vehicle 'was recalled for this issue'.

What are the crash test ratings for the 2021 Mercedes-Benz GLS-Class?

The 2021 Mercedes-Benz GLS-Class has not received official crash test ratings from NHTSA. All categories, including Overall, Frontal, Side, and Rollover, are listed as 'N/A'.

Buyer Advice

Our recommendation: Prospective buyers should be aware of significant electrical system reliability concerns, particularly the 48-volt battery, and potential fire risks. Thorough pre-purchase inspections focusing on the electrical system and a review of any pending or unlisted recalls are highly recommended.

NHTSA Data Summary for 2021 Mercedes-Benz Gls-Class

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2021 Mercedes-Benz Gls-Class. The data includes 35 consumer complaints filed by vehicle owners, 0 manufacturer-initiated safety recalls, 2 reported crashes, 2 fire incidents, 2 reported injuries, and safety rating assessments associated with this vehicle.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.