2020 Mitsubishi Eclipse Cross Safety Report
2020 Mitsubishi Eclipse Cross Safety Analysis
Safety Decision Cockpit for the 2020 Mitsubishi Eclipse Cross
This page is the hub for deciding what to inspect next on the 2020 Mitsubishi Eclipse Cross. It connects recall campaigns, owner complaint patterns, service bulletins, sibling model years, component issue hubs, and the model buying guide so a shopper or owner can move from a single report into the wider safety graph.
| Signal | Value | What to inspect next |
|---|---|---|
| Recall burden | Low (0) | Review campaign numbers, affected components, and dealer remedies below. |
| Owner complaints | Low (5) | Scan complaint narratives for recurring symptoms, mileage, crashes, fires, injuries, and dates. |
| Crash and fire reports | 2 | Treat any crash, fire, injury, or fatality-linked pattern as a priority pre-purchase inspection item. |
| Primary component hub | Engine | Compare engine issues across vehicles. |
| Cleaner nearby model year | 2025 | Compare against the 2025 Mitsubishi Eclipse Cross with 4 complaints and 0 recalls. |
| Riskier nearby model year | 2018 | Check the 2018 Mitsubishi Eclipse Cross before buying across this generation. |
Mitsubishi Eclipse Cross Year-by-Year Comparison
The safest purchase decision usually comes from comparing neighboring model years, not reading a single page in isolation. The table below uses only validated Mitsubishi Eclipse Cross years already present in the cleaned NHTSA dataset, so each comparison links to a real vehicle safety report rather than a generated combination.
| Model Year | Complaints | Recalls | Use case |
|---|---|---|---|
| 2019 Mitsubishi Eclipse Cross | 12 | 1 | Inspect as a potentially higher-complaint year. |
| 2022 Mitsubishi Eclipse Cross | 5 | 0 | Use as a comparable safety baseline. |
| 2018 Mitsubishi Eclipse Cross | 19 | 2 | Inspect as a potentially higher-complaint year. |
| 2023 Mitsubishi Eclipse Cross | 5 | 0 | Use as a comparable safety baseline. |
| 2024 Mitsubishi Eclipse Cross | 5 | 0 | Use as a comparable safety baseline. |
| 2025 Mitsubishi Eclipse Cross | 4 | 0 | Compare as a potentially cleaner alternative. |
2020 Mitsubishi Eclipse Cross Complaint Theme Map
Complaint counts become more useful when they are grouped into inspection themes. For the 2020 Mitsubishi Eclipse Cross, these are the component areas with the clearest NHTSA complaint signals. Use each link to jump from this single vehicle into broader component hubs and make-specific issue pages.
Engine
2 owner complaints mention this component in the current safety profile.
All Engine issues Mitsubishi onlyAir Bags
1 owner complaint mention this component in the current safety profile.
All Air Bags issues Mitsubishi onlyForward Collision Avoidance
1 owner complaint mention this component in the current safety profile.
All Forward Collision Avoidance issues Mitsubishi onlySeats,Unknown Or Other
1 owner complaint mention this component in the current safety profile.
All Seats,Unknown Or Other issues Mitsubishi onlyAI Safety Analysis for the 2020 Mitsubishi Eclipse Cross
Reliability Score
The 2020 Mitsubishi Eclipse Cross receives a reliability score of 55 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.
NHTSA Safety Ratings for the 2020 Mitsubishi Eclipse Cross
The National Highway Traffic Safety Administration (NHTSA) evaluates vehicles through controlled crash tests and assigns star ratings from 1 to 5, with 5 being the safest.
Known Issues for the 2020 Mitsubishi Eclipse Cross
The following issues have been identified from NHTSA complaint data and owner reports for the 2020 Mitsubishi Eclipse Cross:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| Air Bag Deployment Failure In a high-speed collision, the air bags failed to deploy, which could compromise passenger safety. |
High | Common | 30k-60k miles |
| Unexpected Emergency Brake Engagement The emergency brake engaged unexpectedly at 60 mph, potentially causing loss of control. |
Medium | Common | 30k-60k miles |
| Steering Wheel Seizure The steering wheel seized while driving, leading to a loss of control and potential accidents. |
Medium | Common | 30k-60k miles |
| Panoramic Sunroof Malfunction The panoramic sunroof does not open, despite the motor engaging, which could affect ventilation and visibility. |
Low | Common | 30k-60k miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2020 Mitsubishi Eclipse Cross:
Issues with air bag deployment have been reported.
Unexpected engagement of the emergency brake has been reported.
Steering wheel seizure has been reported.
Panoramic sunroof malfunction has been reported.
NHTSA Complaint Summaries for the 2020 Mitsubishi Eclipse Cross
Below are complaint narratives filed by owners of the 2020 Mitsubishi Eclipse Cross with the National Highway Traffic Safety Administration. 1 complaint involved crashes. 1 involved fires.
I hit a deer head on going 70 miles per hour and the air bags never deployed
The contact owns a 2020 Mitsubishi Eclipse Cross. The contact stated while driving 60 MPH and depressing the accelerator pedal, the vehicle hesitated, stalled, and failed to respond as needed. The contact stated that the engine was making an abnormal thumping sound. The check engine warning light was illuminated. The contact stated that the vehicle was inspected by the dealer after the first failu...
My soda bottle engaged the electronic emergency park brake while driving. The emergency brake will not release causing me not to be able to drive the vehicle.
The contact's son owned a 2020 Mitsubishi Eclipse Cross. The contact stated that while driving at an undisclosed speed, the steering wheel seized and the vehicle lost motive power. The contact's son was able to restart the vehicle, drove to a local convenience store, and parked the vehicle. The contact was exiting the convenience store and noticed a fire exiting from the front hood of the vehicl...
THE PANORAMIC SUNROOF WILL NOT OPEN. I CAN HEAR THE MOTOR HOWEVER THE INTERIOR OR EXTERIOR SUNROOF WILL NOT OPEN AND THE SHIFTER DOES NOT STAY IN DRIVE. MY SISTER AND I WERE ON THE INTERSTATE AND SHE HANDED ME A DRINK AND HIT THE SHIFTER AND IT SLID INTO NEUTRAL WITHOUT PUSHING THE BUTTON.THE HEATED SEATS DO NOT HEAT PROPERLY.
Frequently Asked Questions About the 2020 Mitsubishi Eclipse Cross
Has the 2020 MITSUBISHI ECLIPSE CROSS been recalled?
No, the 2020 MITSUBISHI ECLIPSE CROSS has no recalls on record with NHTSA as of our latest data update.
How many complaints does the 2020 MITSUBISHI ECLIPSE CROSS have?
The 2020 MITSUBISHI ECLIPSE CROSS has 5 complaints filed with NHTSA. Of these, 1 involved crashes. No injuries or deaths have been reported.
What is the safety rating for the 2020 MITSUBISHI ECLIPSE CROSS?
The 2020 MITSUBISHI ECLIPSE CROSS received an overall NHTSA safety rating of excellent (5/5). Frontal crash: 5/5. Side crash: 5/5. Rollover: 4/5.
What are the most common problems with the 2020 MITSUBISHI ECLIPSE CROSS?
The most commonly reported problems with the 2020 MITSUBISHI ECLIPSE CROSS involve engine (2 complaints), air bags (1 complaints), forward collision avoidance (1 complaints). Other affected components include seats,unknown or other.
How many crash reports does the 2020 MITSUBISHI ECLIPSE CROSS have?
There are 1 crash reports associated with the 2020 MITSUBISHI ECLIPSE CROSS out of 5 total complaints (20.0% of complaints involved crashes).
How many fire reports does the 2020 MITSUBISHI ECLIPSE CROSS have?
There are 1 fire reports for the 2020 MITSUBISHI ECLIPSE CROSS out of 5 total complaints. Fire reports are among the most serious safety concerns tracked by NHTSA.
Are there any deaths reported for the 2020 MITSUBISHI ECLIPSE CROSS?
No deaths have been reported in NHTSA complaints for the 2020 MITSUBISHI ECLIPSE CROSS.
How many injuries are reported for the 2020 MITSUBISHI ECLIPSE CROSS?
No injuries have been reported in NHTSA complaints for the 2020 MITSUBISHI ECLIPSE CROSS.
Should I buy a 2020 MITSUBISHI ECLIPSE CROSS?
Based on NHTSA data, the 2020 MITSUBISHI ECLIPSE CROSS is generally recommended. It has 5 complaints, 0 recalls, and a excellent (5/5) safety rating. Always have a pre-purchase inspection done by a qualified mechanic.
What components fail most on the 2020 MITSUBISHI ECLIPSE CROSS?
The components with the most failures on the 2020 MITSUBISHI ECLIPSE CROSS are: 1. ENGINE (2 complaints), 2. AIR BAGS (1 complaints), 3. FORWARD COLLISION AVOIDANCE (1 complaints), 4. SEATS,UNKNOWN OR OTHER (1 complaints). ENGINE is the single most-reported problem area with 2 complaints.
What should I know before buying a 2020 MITSUBISHI ECLIPSE CROSS?
Be cautious of potential air bag deployment failures, unexpected emergency brake engagement, steering issues, and sunroof malfunctions. The 2020 MITSUBISHI ECLIPSE CROSS has 5 NHTSA complaints and 0 recalls on record. NHTSA rates it excellent (5/5).
How reliable is the 2020 MITSUBISHI ECLIPSE CROSS?
The 2020 MITSUBISHI ECLIPSE CROSS receives a reliability score of 55/100, indicating average reliability. This is based on 5 owner complaints, 0 recalls, and 2 crash/fire reports in the NHTSA database. Key known issues include Air Bag Deployment Failure and Unexpected Emergency Brake Engagement.
What are the known issues with the 2020 MITSUBISHI ECLIPSE CROSS?
Known issues with the 2020 MITSUBISHI ECLIPSE CROSS include: Air Bag Deployment Failure, Unexpected Emergency Brake Engagement, Steering Wheel Seizure, Panoramic Sunroof Malfunction. These are based on patterns found across 5 NHTSA complaints.
Can the air bags deploy properly in a collision?
There have been reports of air bags failing to deploy in high-speed collisions.
What should I do if the emergency brake engages unexpectedly?
Pull over safely and check for any mechanical issues or warning lights.
How can I ensure the panoramic sunroof works properly?
Regularly check the sunroof and motor for any signs of malfunction.
Buyer Advice
Our recommendation: Be cautious of potential air bag deployment failures, unexpected emergency brake engagement, steering issues, and sunroof malfunctions.
NHTSA Data Summary for 2020 Mitsubishi Eclipse Cross
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2020 Mitsubishi Eclipse Cross. The data includes 5 consumer complaints filed by vehicle owners, 0 manufacturer-initiated safety recalls, 1 reported crashes, 1 fire incidents, and safety rating assessments associated with this vehicle.
The NHTSA has assigned the 2020 Mitsubishi Eclipse Cross an overall safety rating of 5 out of 5 stars, with a frontal crash rating of 5 stars, a side crash rating of 5 stars, and a rollover rating of 4 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.
Disclaimer: This analysis is AI-generated from NHTSA public data and does not constitute professional automotive or safety advice. Always verify recall status at NHTSA.gov and consult a qualified mechanic.
Analysis last updated: 2026-05-16