2020 Mitsubishi Outlander Sport Safety Report

The 2020 Mitsubishi Outlander Sport presents a mixed safety picture based on NHTSA data. While its crash test performance is generally good, with an overall 4-star rating, including 5 stars for side impact and 4 stars for frontal and rollover, the vehicle has a notable recall and a pattern of powertrain and engine-related complaints. There are 26 total complaints, with 1 crash and 1 injury reported. A significant concern is the single recall (NHTSA Campaign Number: 22V563000) related to the POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE, which can lead to an engine stall and increase the risk of a crash. This recall directly correlates with several complaints describing vehicle stalling and loss of power. Common complaint patterns revolve heavily around the engine and powertrain. The 'ENGINE' component accounts for 4 complaints, and 'POWER TRAIN' for 3, with combinations like 'POWER TRAIN,ENGINE' adding 2 more. Specific issues include engine misfires, hesitation during acceleration, stalling at various speeds (including 40 MPH, 65 MPH, and 80 MPH on cruise control), and even complete engine shutdown. Some complaints mention the check engine light illuminating, while others report no warning. The CVT transmission is implicated in some stalling and shaking issues, directly linking to the recall's potential consequences. Beyond the powertrain, 'UNKNOWN OR OTHER' is the top complaint category with 5 entries, suggesting diverse or hard-to-categorize issues. 'ELECTRICAL SYSTEM' (3 complaints) and 'SEAT BELTS' (3 complaints) also show recurring problems. Electrical issues include unresponsive infotainment touchscreens causing distraction, and push-to-start malfunctions. Seat belt complaints specifically highlight rear passenger seat belts being too short or difficult to access, posing a potential safety hazard, especially for ride-share drivers or adult passengers. The infotainment system issue is particularly concerning as it has reportedly caused drivers to swerve and almost lose control, directly impacting safety.

Our recommendation: Given the recall for engine stalling and recurring powertrain/engine complaints, prioritize ensuring all recall remedies have been performed and consider an extended warranty for powertrain components.