2020 Ram 3500 Safety Report

2020 RAM 3500 plagued by numerous recalls and significant fuel/powertrain complaints, with no NHTSA crash test ratings available.

111Complaints
11Recalls
45/100Reliability Score
5Crash Reports
6Fire Reports
4Injuries
Most reported components: Fuel System, Diesel (19)Fuel/Propulsion System (17)Power Train (8)Engine (7)Engine,Fuel/Propulsion System (6)Tires (5)Unknown Or Other (4)Wheels (4)Electrical System (3)Service Brakes (3)

AI Safety Analysis for the 2020 Ram 3500

The 2020 RAM 3500 presents a mixed safety picture, characterized by a significant number of recalls addressing critical components and a notable pattern of fuel system and powertrain complaints. With 111 total complaints, including 5 crashes, 6 fires, and 4 injuries, there are clear areas of concern. The vehicle has been subject to 11 recalls, indicating proactive, albeit extensive, manufacturer intervention on various safety-related defects. Key recalls include potential transmission fluid leaks increasing fire risk (2020-2022 Ram 3500), high-pressure fuel pump failure leading to engine stalls (2019-2020 Ram 3500), and issues with ABS control module software affecting electronic stability control (2019-2022 Ram 3500). Complaint data strongly points to issues with the 'FUEL SYSTEM, DIESEL' (19 complaints) and 'FUEL/PROPULSION SYSTEM' (17 complaints), often leading to engine stalls or fires, as evidenced by multiple fire incidents reported. 'POWER TRAIN' (8 complaints) and 'ENGINE' (7 complaints) also feature prominently, with reports of engine overheating, unexpected shutdowns, and transmission-related problems. The 6 reported fires and 4 injuries underscore the severity of some of these issues. NHTSA crash test ratings for the 2020 RAM 3500 are not available (N/A) for Overall, Frontal, Side, or Rollover categories, which means there is no independent government crash test data to assess its performance in collision scenarios. This lack of data makes it difficult to fully evaluate the vehicle's passive safety performance. However, the high number of recalls and specific complaints about critical systems like fuel and powertrain suggest that owners should pay close attention to recall compliance and potential warning signs.

Reliability Score

The 2020 Ram 3500 receives a reliability score of 45 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.

Known Issues for the 2020 Ram 3500

The following issues have been identified from NHTSA complaint data and owner reports for the 2020 Ram 3500:

IssueSeverityFrequencyTypical Mileage
High-Pressure Fuel Pump (Hpfp) Failure
Multiple complaints and a recall (21V880000) indicate HPFP failure, leading to engine stalls and loss of motive power, increasing crash risk.
High Common unknown miles
Transmission Fluid Leak/Fire Risk
Recall (22V835000) for pressure/heat build-up causing fluid leaks that can contact an ignition source, increasing fire risk.
High Occasional unknown miles
Abs Control Module Software Malfunction
Recall (22V835000) for ABS control module software failing to illuminate ESC malfunction light, increasing crash risk.
High Occasional unknown miles
Engine Overheating/Failure
Complaints of engine overheating without warning, leading to engine replacement, and recalls for oil lubrication issues increasing fire risk.
High Occasional unknown miles
Tailgate Latch Malfunction
Recall (22V835000) for misaligned tailgate strikers causing improper latching, potentially leading to cargo loss and road hazards.
Medium Occasional unknown miles
Unintended Gear Shifting/Rollaway
Complaints of the gear shifter independently moving into drive while parked and off, causing the vehicle to roll away.
High Rare unknown miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2020 Ram 3500:

Fuel System, Diesel 17% of complaints

Frequent complaints related to high-pressure fuel pump failure, DEF system issues, and fuel contamination leading to engine stalls and fires.

Fuel/Propulsion System 15% of complaints

General propulsion system issues, often overlapping with diesel fuel system problems, causing loss of power or engine failure.

Power Train 7% of complaints

Issues including transmission fluid leaks, unintended gear shifts, and general powertrain malfunctions.

Engine 6% of complaints

Problems such as engine overheating, unexpected shutdowns, and oil lubrication issues, some leading to fire.

Tires 5% of complaints

Reports of tire blowouts and issues with wheel studs/lugs, including a recall for incorrect manual information.

Service Brakes 3% of complaints

Complaints about ABS module failure and brake caliper bolt issues, with a recall for ABS control module software.

Frequently Asked Questions About the 2020 Ram 3500

Is the 2020 RAM 3500 safe?

Based on NHTSA data, the 2020 RAM 3500 has 111 complaints, 5 crashes, 6 fires, and 4 injuries, along with 11 recalls addressing significant safety concerns like fuel system failures, transmission fluid leaks (fire risk), and ABS module issues. While NHTSA crash test ratings are unavailable, the high number of recalls and serious complaints suggest potential safety risks that buyers should be aware of.

What are common problems with the 2020 RAM 3500?

The most reported issues for the 2020 RAM 3500 are related to the FUEL SYSTEM, DIESEL (19 complaints) and FUEL/PROPULSION SYSTEM (17 complaints), often involving high-pressure fuel pump failures and engine stalls. POWER TRAIN (8 complaints) and ENGINE (7 complaints) issues, including transmission leaks and overheating, are also common.

Has the 2020 RAM 3500 been recalled?

Yes, the 2020 RAM 3500 has been subject to 11 recalls. These include recalls for potential transmission fluid leaks (fire risk), high-pressure fuel pump failure (engine stall), ABS control module software issues, tailgate latch problems, and windshield wiper malfunctions, among others.

Are there fire risks with the 2020 RAM 3500?

Yes, there are documented fire risks. NHTSA data shows 6 reported fires, and a recall (22V835000) specifically addresses a risk of transmission fluid leaks contacting an ignition source, increasing the risk of fire. Other recalls related to engine oil lubrication issues also mention increased fire risk.

What should I do if I own a 2020 RAM 3500?

If you own a 2020 RAM 3500, it is critical to ensure all 11 outstanding recalls have been addressed by a certified dealer. Pay close attention to any warning lights, unusual engine noises, or fluid leaks, especially around the fuel and transmission systems, and report any issues to your dealer and NHTSA.

Buyer Advice

Our recommendation: Given the high number of recalls and significant complaints regarding critical components like the fuel system and powertrain, potential buyers should proceed with caution and ensure all recalls have been completed. A thorough pre-purchase inspection focusing on these known problem areas is highly recommended.

NHTSA Data Summary for 2020 Ram 3500

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2020 Ram 3500. The data includes 111 consumer complaints filed by vehicle owners, 11 manufacturer-initiated safety recalls, 5 reported crashes, 6 fire incidents, 4 reported injuries, and safety rating assessments associated with this vehicle.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.