2021 Toyota 4runner Safety Report

The 2021 Toyota 4Runner presents a mixed safety picture based on the available NHTSA data. While it has a low overall complaint count of 32, with no reported crashes or deaths, there is one reported injury. A significant concern arises from the lack of NHTSA crash test ratings (Overall, Frontal, Side, Rollover are all N/A), which means its performance in controlled crash scenarios is unknown. The single recall for this model year pertains to incorrect load carrying capacity labels on vehicles equipped with 20-inch Black Gunner Wheels, which could lead to unintentional overloading and increase crash risk. This recall, while important, is not directly related to a manufacturing defect in core safety systems. Analysis of the 32 complaints reveals several recurring patterns. 'SERVICE BRAKES' and 'STEERING' are the most frequently cited components, each with 4 complaints. These often describe critical failures such as complete loss of braking power, brake pedal going to the floor, and persistent steering wheel shake or vibration at highway speeds (50-70 mph). For instance, multiple complaints detail instances where the brake pedal went to the floor without warning, and several drivers reported significant steering wheel vibrations that made the vehicle feel unstable or 'out of control' at highway speeds, even after dealership attempts at alignment and tire balancing. Other notable complaint areas include 'BACK OVER PREVENTION' (2 complaints) primarily related to intermittent or failing backup cameras, and 'SUSPENSION' (2 complaints) with issues like 'clunking' sounds from shocks and unstable suspension feelings. There are also isolated but severe complaints, such as an 'SRS AIRBAG SYSTEM MALFUNCTION' warning, multiple door lock actuator failures, and two separate incidents of sunroofs exploding while driving. One concerning complaint details a vehicle fire while parked in an enclosed garage, though the cause is not specified. The prevalence of braking and steering issues, despite the low overall complaint volume, suggests potential areas of concern for critical safety systems, especially given the absence of crash test data to provide a broader safety context.

Our recommendation: Given the lack of crash test ratings and recurring critical complaints regarding braking and steering, potential buyers should prioritize a thorough pre-purchase inspection focusing on these systems and ensure all recalls, particularly the load label recall, have been addressed.