2024 Toyota Highlander Safety Report

The 2024 Toyota Highlander presents a generally strong safety profile, earning a 5-star overall safety rating from NHTSA, with 5 stars in side crash tests and 4 stars in frontal and rollover tests. However, despite its newness, the vehicle has accumulated 29 NHTSA complaints, with 4 resulting in injuries, though no crashes, fires, or deaths have been reported. A significant concern is the recall history, with 7 recalls issued, many addressing critical safety components. These include issues with second-row seat backs failing to lock, incorrect third-row seat belt anchor installation, rearview camera display malfunctions, and instrument panel display failures. Additionally, multiple recalls relate to tires with insufficient load ratings, increasing the risk of failure and crashes. Common complaint patterns emerging from the limited data include issues with the 'UNKNOWN OR OTHER' category (4 complaints), 'SERVICE BRAKES' (4 complaints), and 'ELECTRICAL SYSTEM' (2 complaints). Specific complaints detail problems such as the 12.3” display screen going dark, violent jerks from the 8-speed automatic transmission during cold starts, and dry rotting of original equipment tires at low mileage. Several complaints also highlight issues with the braking system, including pulsing brakes, sudden lurches forward, and instances where brakes 'let go' or do not engage properly, which are serious safety concerns. Fuel odor and spontaneous sunroof shattering have also been reported. The recall history is particularly noteworthy for a new model year, indicating several manufacturing or design flaws that required immediate attention. The recalls for seat integrity, seat belt anchorage, and critical display functions directly impact occupant safety and driver awareness. The multiple tire-related recalls suggest potential mismatches between accessory tires and vehicle specifications, which could lead to dangerous tire failures. While the crash test performance is commendable, the volume and nature of complaints and recalls for a new vehicle warrant careful consideration.

Our recommendation: While the 2024 Toyota Highlander boasts strong crash test ratings, prospective buyers should be aware of the 7 active recalls and emerging complaints regarding braking, display, and powertrain issues. Thoroughly check if all recalls have been addressed and consider an extended test drive to identify any unusual braking or transmission behavior.