2020 Toyota Tacoma Safety Report

The 2020 Toyota Tacoma presents a mixed safety picture. While it achieved strong crash test ratings from NHTSA, including 5 stars for side impact and 4 stars for overall, frontal, and rollover safety, the vehicle has accumulated 83 complaints, with 6 crashes and 7 injuries reported. A significant concern is the single recall issued for the fuel pump, which affects certain 2018-2020 models. This recall addresses a critical issue where a failing fuel pump can cause the engine to stall while driving, substantially increasing the risk of a crash. Several complaints directly reference this issue, with owners reporting sudden loss of power and stalling at highway speeds, necessitating fuel pump replacement. Beyond the recall, common complaint patterns include issues with the FUEL/PROPULSION SYSTEM (14 complaints), SERVICE BRAKES (10 complaints), and POWER TRAIN (4 complaints). Specific owner reports detail problems such as erratic idling, loss of speed, and complete stalling due to fuel pump failure, even for vehicles not initially covered by the recall but exhibiting identical symptoms. There are also multiple reports of transmission-related issues, specifically torque converter shudder/vibration during steady-speed driving, and engine problems like cylinder head failure at relatively low mileage (e.g., 48,200 miles). Brake system complaints are also notable, with reports of brake fluid leaking from the master cylinder into the cabin and rear brake pads locking up. The automatic collision avoidance system has also been cited for false activations, leading to sudden hard braking without an actual obstruction. While the crash test performance is generally good, the recurring mechanical and system failures, particularly those related to propulsion and braking, indicate potential safety risks that extend beyond typical wear and tear, as evidenced by the fuel pump recall and numerous similar complaints.

Our recommendation: While the 2020 Toyota Tacoma has good crash test ratings, potential buyers should be aware of the fuel pump recall and investigate if the specific vehicle has had the recall addressed. Also, be vigilant for signs of transmission shudder or brake issues, as these are recurring complaints.