2020 Volkswagen Golf Safety Report

The 2020 Volkswagen Golf demonstrates a strong overall safety profile, achieving a 5-star overall safety rating from NHTSA, with specific scores of 4 stars for frontal crash, 5 stars for side crash, and 4 stars for rollover. This indicates excellent performance in most crash scenarios. However, the vehicle has been subject to two recalls. One recall addresses a potential fuel leak in the gasoline system, which could increase fire risk, affecting certain 2015-2020 Audi A3 and 2019-2020 Volkswagen Jetta GLI, among others. The second recall pertains to the tire pressure monitoring system, where an undetected sudden loss of pressure in all four tires could increase the risk of a crash, impacting various 2019-2020 VW and Audi models. Despite its strong crash test performance and low complaint volume (6 total complaints), there are some concerning patterns in the reported issues. One complaint describes an uncommanded acceleration while cruise control was set, jumping from 55 mph to 95 mph. Another significant concern is a report of the vehicle suddenly dying at 25 mph, with unresponsive brakes and pedals. Additionally, there's a complaint about the proximity alert automatic braking system engaging without reason, nearly causing a rear-end collision. These issues, while few in number, point to potential critical failures in vehicle control and safety systems. Other complaints include a sunroof exploding without impact, an illuminated check engine light due to an evaporative emissions system leak, and a persistent 'SOS Emergency Call Function Not Available' message. While the total number of complaints is very low for a vehicle of this age, the nature of some reported problems, particularly those related to unintended acceleration, sudden vehicle shutdown, and erroneous automatic braking, warrants attention. The recalls address critical safety components (fuel system and tire pressure monitoring), which is positive, but the reported issues suggest other potential areas of concern beyond the scope of current recalls.

Our recommendation: While the 2020 Volkswagen Golf boasts excellent crash test ratings, potential buyers should verify that both fuel system and tire pressure monitoring recalls have been completed, and be aware of isolated but severe reports concerning vehicle control systems.