2025 Volvo Ex90 Safety Report

Electrical System

8 owner complaints mention this component in the current safety profile.

Electrical System,Fuel/Propulsion System

5 owner complaints mention this component in the current safety profile.

Fuel/Propulsion System

3 owner complaints mention this component in the current safety profile.

Electrical System,Unknown Or Other,Lane Departure

3 owner complaints mention this component in the current safety profile.

Electrical System,Forward Collision Avoidance,Lane Departure

2 owner complaints mention this component in the current safety profile.

Power Train

2 owner complaints mention this component in the current safety profile.

The GHCA is a critical component that often fails, leading to inability to charge the vehicle.

Issues with the electrical system, including sudden loss of power and software reliability problems, have been reported.

Headlights may malfunction due to a software error.

Some vehicles were delivered with missing seat track covers for the second-row captain's chairs.

Summary: Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. A spindle nut may detach from the Power Operated Tailgate (POT) drive units, causing the tailgate to suddenly drop.

Consequence: A tailgate that suddenly drops can hit a person, increasing the risk of injury.

Remedy: Owners are advised not to use the POT function until the repair is completed. Dealers will replace both POT drive units. Owner letters were mailed November 24, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10342. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 7, 2025.

Summary: Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. Due to a software error in the low power controller (LPC), the headlight shutters may close over the high and low beams while driving.

Consequence: A loss of headlight function while driving can reduce visibility and increase the risk of a crash.

Remedy: The LPC software will be updated manually, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10298.

Summary: Volvo Car USA, LLC (Volvo Car) is recalling certain 2025 EX90 vehicles. The bolts for the second-row free-standing seat may not be tightened properly.

Consequence: An improperly tightened seat may not adequately restrain the occupant during a crash, increasing their risk of injury.

Remedy: Dealers will inspect and tighten the bolts as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo's number for this recall is R10292.

While driving the car the car will suddenly stop working, it will be unable to accelerate. When this happens a multitude of alerts display on the screen. The car is very dangerous to drive and I’m concerned someone may die if this car is not recalled for safety.

The contact owns a 2025 Volvo EX90. The contact stated that while using the house charger, the breaker tripped. The check connection message was displayed. The vehicle failed to charge at the residence. The vehicle was later taken to the local dealer, who was unable to charge the vehicle. The contact eventually used a standalone charging system to charge the vehicle. The vehicle was taken to anoth...

My car will not charge at my home power charger or any L1 or L2 AC based power system. It will only charge at higher price fast DC chargers which are limited and not at my house. This is apparently a commonly known flaw with this vehicle that has not been addressed and I am now waiting more than 20 days for a replacement part to be ready.

Was given a 'critical brake fault' warning on the dashboard. Car defaulted into neutral and I was not able to put it park, drive, reverse or even turn off the car (had to keep my foot on the brake until someone could help me push it onto a flat surface). Could not open the car doors from the outside, no resets would work, had to be towed to dealership. Car was left "running" at the dealership for ...

Unable to charge the car, interrupted charging

My Volvo EX90 has recurring software reliability problems affecting safety-related detection systems and hands-free operation features. These failures involve inconsistent or incorrect detection of vehicles and pedestrians and unpredictable loss of hands-free phone functionality. These issues create increased distraction and reduce confidence in driver-assistance safety features.

Our 2025 Volvo EX90 was delivered with the seat track covers missing for the second row captain's chairs. It took a few weeks for the dealer to order them and install them. Looking at other active listings it appears most of the 6-seat Volvo EX90s being offered for sale is missing the seat track covers. I believe this is a saftey issue as without the cover the seat tracks and wiring is exposed and...

The onboard charger (GHCA) has now failed to charge on any Level 2 (the most common kind) charger. The first time it failed was on December 15, 2025 and was replaced under warranty and released back to me on December 31, 2025. Then on February 4, 2026, it failed to charge on a Level 2 charger and was confirmed to have a second onboard charger failure. (Both failures confirmed by Volvo technician...

GHCA Failure that resulted in inability to charge the car.

The GHCA failed while AC charging at home, and the vehicle made loud banging noises. AC charging is no longer possible, and a replacement part is still backordered with no ETA over three months later. A corporate case has been filed with Volvo and they are effectively unresponsive, only emailing me once a few weeks after the case was created, saying that they would promptly reply to any of my resp...

The instrument panel displays symbol for exterior lights malfunction and the vehicle status screen reports “1 serious issue detected – Headlight fault – Book a service”. The high and low beams appear to function normally on both sides of the car. The daytime running lights (white) around the headlight are only illuminated on the drivers side; the passenger side running lights are not working. This...

While Level 2 charging at home from a NEMA 14-50 receptacle using the Volvo-supplied cable/adapter, charging stopped unexpectedly accompanied by a loud thunk. The central computer restarted and presented a profile setup routine as if the car was new. Stored settings were not retained. Repeated attempts to re-initiate charging resulted in ‘Charging fault’ notifications on the instrument panel and a...

The onboard charger (ghca) failed, destroying my evse and tripping the circut breaker in my electrical panel. It took 3.5 weeks for the replacement part to come in and be installed. On another occasion, the pilot assist adas presented an error and was unavailable until the computer was rebooted.

AC charging failed.

The Grid to High Voltage Converter A (GHCA) is a critical, often failing, component in 2025+ Volvo EX90 and Polestar 3 electric vehicles that converts AC grid power to high-voltage DC for the battery has failed 5 times in my car with no fix from Volvo in the foreseeable future. There are some reports on reddit/ex90 and other owner forums that these failures can cause unsafe voltages and have blown...

Ongoing Software Issues From shortly after delivery through now, the vehicle experiences frequent and recurring warning messages and system failures, including but not limited to: Suspension system warnings Driver assistance and self-driving feature failures One-pedal driving malfunctions Parking camera and sensor errors Other system warnings that appear to be software-related...

Recall R10342 Power Operated Tailgate (POT) Drive Unit separation was not remedied by dealer prior to delivery of new vehicle. While performing research on this vehicle for another issue, NHTSA's stite provided an unrepaired recall on the vehicle in question. Upon further research, Volvo was aware of this issue and had already reported it to NHTSA prior to the date of vehicle delivery. See atta...

Vehicle will no longer charge with 120 or 240 volt chargers.

I am writing to file a formal safety complaint regarding my Volvo EX90, which experienced a complete and dangerous shutdown while driving on a LA freeway on Christmas Day. While traveling at freeway speed, the vehicle suddenly lost power and displayed a warning stating “Critical Electrical Fault.” The car shut down in the middle of active traffic. Two vehicles narrowly avoided colliding with us, ...

While driving on I-5 north by Castaic (exit 176A) the car displayed "electric system temporarily limited" then "critical electric fault" at which time it rapidly decelerated while on the freeway. The hazard lights were pressed but did not work. There was no shoulder and cars nearly rear ended our vehicle, with our family of 4 (including 2 kids) inside. We were able to navigate the vehicle to a s...

This is a Technical Journal: Interior Door Deco Light not Functioning. Check connectors and perform necessary repair.

This is a Technical Journal: Rumbling Noise From ERAD / TVDC. Perform an oil change in the TVDC according to VIDA instructions.

This is a Technical Journal: EX90 - Dealer Demo Features Limited/Unavailable. avoid fault tracing or part replacements for known deviations

Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Complimentary Upgrade – C000017 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more consecutive Over-The-Air (OTA) downloads.
 C000017 also addresses ...

This is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory

This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 •Connect to the vehicle over a wired connection using a VOE ...

This is a Technical Journal: EX90 - SiriusXM not activated after PDS. Please contact Retailer Technical Support (RTS) through a "Support Needed" vehicle report in TIE, as SiriusXM can be reactivated manually by RTS.

Volvo Cars USA LLC and Volvo Cars Canada LTD on behalf of the Volvo Car Corporation has decided to launch Delivery Action D10294: EX90 Software Update on certain Model Year 2025 EX90 vehicles.
 Volvo Cars investigations have identified that certain EX90 vehicles that have previously performed PD...

This is Technical Journal: Complimentary Upgrade; OTA Updates not Available. Total upgrade.

Volvo Cars USA LLC and Volvo Cars Canada LTD on behalf of the Volvo Car Corporation has decided to launch Delivery Action D10297: EX90 PDI on certain Model Year 2025 EX90 vehicles.
 Volvo Cars investigations have identified that certain model year 2025 EX90 vehicles have been produced with poten...

This is a Technical Journal: Seat Settings Unavailable. Inspect PSMD/PSMP electrical connections for any damages or loose connectors

This is a Technical Journal: First Year Policy: ERAD / TVDC. No ERAD/TVDC units shall be opened or replaced without approval or request from the CMQ

This is a Technical Journal: HLCM in Fail-Safe Mode. if the fail-safe flag is active and recover the fail-safe flag if it´s active

This is a Technical Journal: Rumbling Noise From ERAD / TVDC. Perform an oil change in the TVDC according to VIDA instructions.

This is a Technical Journal: Rumbling Noise From ERAD / TVDC. Perform an oil change in the TVDC according to VIDA instructions.

This is a Technical Journal: Howling Noise From The EFAD. Replace.

This is a Technical Journal: Seat Adjustments not saved in Driver Profiles. Perform a seat calibration as instructed in the attached image this will ensure the seat adjustment are saved in the driver profiles.

This is a Technical Journal: TPMS Service Required. download Software Product 32425172 then follow the script to learn sensors on respective position.

This is a Technical Journal: Parking climate timer intermittently not active. start preconditioning manually as needed from the Volvo Cars app.

This is a Technical Journal: HLCM replacement. open the high-voltage battery lid and replace the HLCM in workshops