2020 Audi S5 Safety Report

2020 Audi S5 plagued by MMI system failures impacting critical safety features, alongside four recalls for various components.

25Complaints
4Recalls
45/100Reliability Score
Most reported components: Electrical System (6)Unknown Or Other (6)Electrical System,Unknown Or Other,Back Over Prevention (3)Electrical System,Forward Collision Avoidance (2)Electrical System,Back Over Prevention,Forward Collision Avoidance (2)Unknown Or Other,Back Over Prevention,Forward Collision Avoidance (1)Back Over Prevention,Forward Collision Avoidance (1)Unknown Or Other,Back Over Prevention (1)Lane Departure,Back Over Prevention (1)Electrical System,Back Over Prevention (1)

AI Safety Analysis for the 2020 Audi S5

The 2020 Audi S5 presents a mixed safety picture, primarily due to significant concerns surrounding its Multi Media Interface (MMI) system. While NHTSA has not conducted crash tests for this specific model, resulting in 'N/A' ratings across the board, the vehicle has accumulated 25 complaints. A striking pattern emerges from these complaints: a high frequency of MMI system reboots, which directly impacts critical safety features. Multiple complaints detail the MMI system restarting every 60-90 seconds or every 5-10 minutes, leading to the loss of the backup camera, parking sensors, forward collision avoidance, and navigation during operation. This issue is consistently cited as a safety hazard, particularly when reversing or relying on driver assistance systems. Beyond the MMI issues, the 2020 Audi S5 has been subject to four recalls. These recalls address diverse safety concerns, including potential rear axle misalignment due to a broken lock nut (affecting 2020-2021 models), which could lead to a loss of control. Another recall addresses a disabled passenger airbag (affecting 2018-2020 models), increasing injury risk in a crash. Furthermore, a recall for certain 2019-2021 models, including the S5 Sportback, points to rear axle misalignment causing premature tire wear and increasing crash risk. Finally, a recall for 2020-2021 S5 Sportback vehicles concerns a missing wiring harness scuff protection for the rear lights, potentially disabling doors from opening externally after a rear crash. In summary, while direct crash test data is unavailable, the 2020 Audi S5 faces notable safety challenges. The pervasive MMI system malfunction, affecting essential driver assistance and visibility features, is a significant concern highlighted by numerous owner complaints. The four recalls, addressing issues from axle integrity to airbag functionality and wiring protection, further underscore areas where the vehicle's safety has required manufacturer intervention. Potential buyers should be aware of the MMI system's reported unreliability and ensure all recall remedies have been performed.

Reliability Score

The 2020 Audi S5 receives a reliability score of 45 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.

Known Issues for the 2020 Audi S5

The following issues have been identified from NHTSA complaint data and owner reports for the 2020 Audi S5:

IssueSeverityFrequencyTypical Mileage
Mmi System Constant Reboots
The Multi Media Interface (MMI) system frequently reboots, often every 60-90 seconds or every 5-10 minutes, disabling the backup camera, parking sensors, navigation, and other safety features during operation.
High Common unknown miles
Loss Of Backup Camera And Parking Sensors
Due to MMI reboots, the backup camera and parking/proximity sensors become inoperative, posing a significant safety risk during reversing maneuvers.
High Common unknown miles
Sos Module Failure
The SOS module fails, breaking hands-free Bluetooth and emergency calling functionality, which is a safety concern in the event of a crash.
Medium Occasional unknown miles
Rear Axle Misalignment (Recall)
A broken lock nut or general misalignment of the rear axle can cause loss of control or premature tire wear, increasing crash risk. (Recall 20V736000, 20V737000)
High Common unknown miles
Disabled Passenger Airbag (Recall)
A disabled passenger airbag increases the risk of injury in a crash. (Recall 20V071000)
High Occasional unknown miles
Missing Rear Light Wiring Harness Scuff Protection (Recall)
Without scuff protection, rear light wires may be damaged in a crash, preventing doors from being opened from the outside. (Recall 21V006000)
Medium Occasional unknown miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2020 Audi S5:

Electrical System 24% of complaints

Frequent reboots of the MMI infotainment system, impacting backup cameras, parking sensors, and other safety features.

Unknown Or Other 24% of complaints

General issues with the infotainment system and related safety features, often linked to the MMI reboot problem.

Back Over Prevention 12% of complaints

Malfunction or loss of backup camera and parking sensors due to MMI system failures.

Forward Collision Avoidance 8% of complaints

Intermittent loss of forward collision avoidance features due to MMI system reboots.

Frequently Asked Questions About the 2020 Audi S5

Is the 2020 Audi S5 safe?

Based on NHTSA data, the 2020 Audi S5 has no crash test ratings available. However, it has 25 owner complaints, with a significant number detailing critical safety feature malfunctions due to constant MMI system reboots, affecting backup cameras and sensors. There are also four recalls addressing issues like rear axle misalignment and a disabled passenger airbag, which are serious safety concerns.

What are common problems with the 2020 Audi S5?

The most reported issues for the 2020 Audi S5 revolve around the 'ELECTRICAL SYSTEM' and 'UNKNOWN OR OTHER' categories, each accounting for 24% of complaints. These primarily describe the Multi Media Interface (MMI) system constantly rebooting, leading to the loss of critical safety features such as the backup camera and parking sensors ('BACK OVER PREVENTION' at 12%).

Are there any recalls for the 2020 Audi S5?

Yes, the 2020 Audi S5 has four recalls. These include recalls for rear axle misalignment (NHTSA ID 20V736000, 20V737000), a disabled passenger airbag (NHTSA ID 20V071000), and missing scuff protection for the rear light wiring harness (NHTSA ID 21V006000).

How does the MMI system issue affect safety?

The MMI system issue significantly affects safety by causing the infotainment screen to go blank and disabling crucial driver assistance features like the backup camera, parking sensors, and navigation during driving or reversing. This can lead to a loss of situational awareness and increase the risk of collisions, as reported in multiple complaints.

What should I do if I own a 2020 Audi S5?

If you own a 2020 Audi S5, ensure all four outstanding recalls have been addressed by an authorized Audi dealership. If you experience MMI system reboots or related safety feature malfunctions, report it to NHTSA and your dealership, as this is a widespread and potentially dangerous issue.

Buyer Advice

Our recommendation: Given the prevalent MMI system safety concerns and multiple recalls, thoroughly investigate the MMI system's functionality and confirm all recall remedies have been completed before purchasing a 2020 Audi S5.

NHTSA Data Summary for 2020 Audi S5

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2020 Audi S5. The data includes 25 consumer complaints filed by vehicle owners, 4 manufacturer-initiated safety recalls, and safety rating assessments associated with this vehicle.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.