2020 Cadillac Ct6 Safety Report
2020 Cadillac CT6 Safety Report
Safety Decision Cockpit for the 2020 Cadillac Ct6
This page is the hub for deciding what to inspect next on the 2020 Cadillac Ct6. It connects recall campaigns, owner complaint patterns, service bulletins, sibling model years, component issue hubs, and the model buying guide so a shopper or owner can move from a single report into the wider safety graph.
| Signal | Value | What to inspect next |
|---|---|---|
| Recall burden | Moderate (2) | Review campaign numbers, affected components, and dealer remedies below. |
| Owner complaints | Low (11) | Scan complaint narratives for recurring symptoms, mileage, crashes, fires, injuries, and dates. |
| Crash and fire reports | 2 | Treat any crash, fire, injury, or fatality-linked pattern as a priority pre-purchase inspection item. |
| Primary component hub | Power Train | Compare power train issues across vehicles. |
| Cleaner nearby model year | 2018 | Compare against the 2018 Cadillac Ct6 with 9 complaints and 2 recalls. |
| Riskier nearby model year | 2017 | Check the 2017 Cadillac Ct6 before buying across this generation. |
Cadillac Ct6 Year-by-Year Comparison
The safest purchase decision usually comes from comparing neighboring model years, not reading a single page in isolation. The table below uses only validated Cadillac Ct6 years already present in the cleaned NHTSA dataset, so each comparison links to a real vehicle safety report rather than a generated combination.
| Model Year | Complaints | Recalls | Use case |
|---|---|---|---|
| 2019 Cadillac Ct6 | 15 | 4 | Inspect as a potentially higher-complaint year. |
| 2018 Cadillac Ct6 | 9 | 2 | Compare as a potentially cleaner alternative. |
| 2017 Cadillac Ct6 | 25 | 2 | Inspect as a potentially higher-complaint year. |
| 2016 Cadillac Ct6 | 11 | 3 | Use as a comparable safety baseline. |
2020 Cadillac Ct6 Complaint Theme Map
Complaint counts become more useful when they are grouped into inspection themes. For the 2020 Cadillac Ct6, these are the component areas with the clearest NHTSA complaint signals. Use each link to jump from this single vehicle into broader component hubs and make-specific issue pages.
Power Train
5 owner complaints mention this component in the current safety profile.
All Power Train issues Cadillac onlyPower Train,Wheels
1 owner complaint mention this component in the current safety profile.
All Power Train,Wheels issues Cadillac onlyStructure
1 owner complaint mention this component in the current safety profile.
All Structure issues Cadillac onlyUnknown Or Other,Forward Collision Avoidance
1 owner complaint mention this component in the current safety profile.
All Unknown Or Other,Forward Collision Avoidance issues Cadillac onlyService Brakes,Forward Collision Avoidance
1 owner complaint mention this component in the current safety profile.
All Service Brakes,Forward Collision Avoidance issues Cadillac onlySuspension,Service Brakes
1 owner complaint mention this component in the current safety profile.
All Suspension,Service Brakes issues Cadillac onlyAI Safety Analysis for the 2020 Cadillac Ct6
Reliability Score
The 2020 Cadillac Ct6 receives a reliability score of 85 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates above-average reliability relative to comparable vehicles.
Known Issues for the 2020 Cadillac Ct6
The following issues have been identified from NHTSA complaint data and owner reports for the 2020 Cadillac Ct6:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| Automatic Transmission Issue General Motors LLC (GM) is recalling certain 2019-2020 Cadillac CT6, 2020-2021 CT4, CT5, and 2020-2021 CT6 vehicles for an automatic transmission issue. |
Medium | Common | 30k-60k miles |
| Service Brakes Malfunction Issues with service brakes have been reported, including brake lock-up and malfunctioning forward collision avoidance systems. |
Medium | Common | 30k-60k miles |
| Forward Collision Avoidance System Failure Some vehicles have experienced issues with forward collision avoidance systems, leading to potential safety hazards. |
Medium | Common | 30k-60k miles |
| Super Cruise Feature Malfunction The Super Cruise self-driving feature has been reported to continuously flash error messages on the dashboard, causing inconvenience and potential safety concerns. |
Low | Occasional | N/A miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2020 Cadillac Ct6:
23% of reported issues are related to the automatic transmission.
21% of reported issues are related to service brakes.
15% of reported issues are related to the forward collision avoidance system.
10% of reported issues are related to the Super Cruise self-driving feature.
Recall Details for the 2020 Cadillac Ct6
The following 2 recalls have been issued for the 2020 Cadillac Ct6 by NHTSA:
Summary: General Motors LLC (GM) is recalling certain 2019-2020 Cadillac CT6, 2020-2021 CT4, CT5, and 2020-2022 Chevrolet Camaro vehicles equipped with a 10-speed transmission. The transmission may become damaged internally and cause the wheels to lock-up.
Consequence: Wheel lock-up while driving increases the risk of a crash.
Remedy: Dealers will install transmission control module monitoring software, free of charge. Owner notification letters were mailed April 7, 2025. Owners may contact Cadillac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242480630.
Summary: General Motors LLC (GM) is recalling certain 2020 Cadillac CT6 vehicles equipped with dealer-installed accessory 20" x 8.50" wheels (RPO 5JO or SHH). The tire pressure monitoring system (TPMS) sensors use the incorrect wireless radio frequency and cannot illuminate the low pressure warning light when the tire pressure drops below the recommended level. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monito...
Consequence: Drivers may drive the vehicle with low tire pressure without a low tire pressure warning, negatively impacting the vehicle handling and increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace all four TPMS sensors with the correct sensors, free of charge. The recall began December 3, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192279200.
NHTSA Complaint Summaries for the 2020 Cadillac Ct6
Below are complaint narratives filed by owners of the 2020 Cadillac Ct6 with the National Highway Traffic Safety Administration. 2 complaints involved crashes.
The vehicle was shifting harshly and my wheels were experiencing lock up while in motion which was very dangerous. I experienced this on the parkway as well as streets and almost had a few accidents due to this problem. I drive my wife and children in this vehicle. Our safety and lives were put at risk. There were no warning lamps to advise of troubles. I also have some computer problems that are ...
The contact owns a 2020 Cadillac CT6. The contact stated while driving 65 MPH, the transmission seized, and the vehicle was coasted over to the right side of the roadway while waiting for tow service. A dealer as contacted. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer informed the contact that the vehicle was o...
The contact owns a 2020 Cadillac CT6. The contact received notification of NHTSA Campaign Number: 25V148000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that while his wife was driving at an undisclosed speed, the vehicle jerked before slamming into gear. No warning lights were illuminated. In addition, the contact stated that the transmission was sh...
The contact owns a 2020 Cadillac CT6. The contact received notification of NHTSA Campaign Number: 25V148000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the transmission was shifting hard. The dealer was contacted. The manufacturer was not ma...
See attached document for complaint.
The contact owns a 2020 Cadillac CT6. The contact received notification of NHTSA Campaign Number: 25V148000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts ...
latelyi have had a problem with my back hatch door opening by it self the problem the last time it happen just before i enter a car wash now ive got a 7800 bill to repair it
THE SUPER CRUISE SELF DRIVING FEATURE DOESN'T WORK AND ERROR MESSAGES CONTINUOUSLY FLASH ON DASHBOARD. IT HAS BEEN AT THE DEALER SINCE 12/16 (>9 WEEKS) WITHOUT ANY RESOLUTION. CALLS, EMAILS, POSTS TO CADILLAC AND GENERAL MOTORS GO UNANSWERED. DEALER TELLS ME CADILLAC ENGINEERS FROM CORPORATE COME AND GO WITH NO SOLUTION. I'VE MADE 2 PAYMENTS TO DATE WITHOUT MY CAR. I NOTIFIED GM FINANCIAL I WIL...
ON FRIDAY, NOVEMBER 13, 2020 I WAS STOPPED AT A STOPLIGHT IN MARYSVILLE, OHIO. IT APPEARED THAT TRAFFIC STARTED TO MOVE, SO I TOOK MY FOOT OFF THE BRAKE. ALMOST IMMEDIATELY THE EMERGENCY BRAKING FEATURE ENGAGED. WHILE THIS TENDS TO STARTLE YOU BECAUSE IT IS SO ABRUPT, ALMOST LIKE A HEAD-ON COLLISION, I PRESSED ON THE BRAKE. THE BRAKE DID NOT STOP THE CAR. IT WAS SIMILAR TO WHEN ANTI-LOCK BRAKING I...
TL* THE CONTACT OWNS A 2020 CADILLAC CT6. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THERE WAS A LOUD SCREECHING SOUND COMING FROM THE WHEELS. THE VEHICLE WAS TAKEN TO WOODLAND CADILLAC LOCATED AT 530 QUALITY CIR #101, WOODLAND, CA 95776, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FRONT RADIAL ARMS WERE FAULTY AND NEEDED TO BE REPLACED. THE RADIAL ARMS WERE REPLACED HOWEVER,...
CAR WAS ACQUIRED IN FEBRUARY AND SCRAPING NOISE IN FRONT BRAKES WAS NOTICED IN MAY. WAITED TO SEE IF THE NOISE WOULD GO AWAY BY ITSELF BUT BECAME LOUDER AND TOOK TO CADILLAC DEALER, MILLER CADILLAC IN ELLICOTT CITY MD TELEPHONE 410-750-1100 ON JULY 30. I WAS TOLD THE MECHANIC COULD HEAR THE NOISE BUT COULD NOT IDENTIFY THE SOURCE. HE CALLED GM AND THEY TOLD HIM THERE WAS TECH BULLETIN #PIC6290C IN...
Frequently Asked Questions About the 2020 Cadillac Ct6
Has the 2020 CADILLAC CT6 been recalled?
Yes, the 2020 CADILLAC CT6 has 2 recalls on record with NHTSA. Each recall addresses a specific safety defect identified by the manufacturer or NHTSA.
How many complaints does the 2020 CADILLAC CT6 have?
The 2020 CADILLAC CT6 has 11 complaints filed with NHTSA. Of these, 2 involved crashes. No injuries or deaths have been reported.
What is the safety rating for the 2020 CADILLAC CT6?
The 2020 CADILLAC CT6 does not have an NHTSA safety rating on file. This can happen for newer model years, specialty vehicles, or models that have not been crash-tested.
What are the most common problems with the 2020 CADILLAC CT6?
The most commonly reported problems with the 2020 CADILLAC CT6 involve power train (5 complaints), power train,wheels (1 complaints), structure (1 complaints). Other affected components include unknown or other,forward collision avoidance, service brakes,forward collision avoidance, suspension,service brakes.
How many crash reports does the 2020 CADILLAC CT6 have?
There are 2 crash reports associated with the 2020 CADILLAC CT6 out of 11 total complaints (18.2% of complaints involved crashes).
How many fire reports does the 2020 CADILLAC CT6 have?
There are no fire reports for the 2020 CADILLAC CT6 in the NHTSA database.
Are there any deaths reported for the 2020 CADILLAC CT6?
No deaths have been reported in NHTSA complaints for the 2020 CADILLAC CT6.
How many injuries are reported for the 2020 CADILLAC CT6?
No injuries have been reported in NHTSA complaints for the 2020 CADILLAC CT6.
Should I buy a 2020 CADILLAC CT6?
Based on NHTSA data, the 2020 CADILLAC CT6 is research thoroughly before purchasing. It has 11 complaints, 2 recalls. Always have a pre-purchase inspection done by a qualified mechanic.
What components fail most on the 2020 CADILLAC CT6?
The components with the most failures on the 2020 CADILLAC CT6 are: 1. POWER TRAIN (5 complaints), 2. POWER TRAIN,WHEELS (1 complaints), 3. STRUCTURE (1 complaints), 4. UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE (1 complaints), 5. SERVICE BRAKES,FORWARD COLLISION AVOIDANCE (1 complaints). POWER TRAIN is the single most-reported problem area with 5 complaints.
What should I know before buying a 2020 CADILLAC CT6?
Be cautious of transmission issues and service brakes, as they have been reported to cause harsh shifting and brake lock-up. Consider the recall for automatic transmission issues. The 2020 CADILLAC CT6 has 11 NHTSA complaints and 2 recalls on record.
How reliable is the 2020 CADILLAC CT6?
The 2020 CADILLAC CT6 receives a reliability score of 85/100, indicating above-average reliability. This is based on 11 owner complaints, 2 recalls, and 2 crash/fire reports in the NHTSA database. Key known issues include Automatic Transmission Issue and Service Brakes Malfunction.
What are the known issues with the 2020 CADILLAC CT6?
Known issues with the 2020 CADILLAC CT6 include: Automatic Transmission Issue, Service Brakes Malfunction, Forward Collision Avoidance System Failure, Super Cruise Feature Malfunction. These are based on patterns found across 11 NHTSA complaints. 2 of these patterns resulted in formal recalls.
Are there any recalls for the 2020 Cadillac CT6?
Yes, there is a recall for automatic transmission issues affecting certain 2019-2020 Cadillac CT6, 2020-2021 CT4, CT5, and 2020-2021 CT6 vehicles.
What are the common issues with the service brakes?
Service brakes have been reported to experience lock-up and malfunctioning forward collision avoidance systems.
Is the Super Cruise feature reliable?
The Super Cruise feature has been reported to continuously flash error messages, indicating potential reliability issues.
Buyer Advice
Our recommendation: Be cautious of transmission issues and service brakes, as they have been reported to cause harsh shifting and brake lock-up. Consider the recall for automatic transmission issues.
NHTSA Data Summary for 2020 Cadillac Ct6
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2020 Cadillac Ct6. The data includes 11 consumer complaints filed by vehicle owners, 2 manufacturer-initiated safety recalls, 2 reported crashes, and safety rating assessments associated with this vehicle.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.
Disclaimer: This analysis is AI-generated from NHTSA public data and does not constitute professional automotive or safety advice. Always verify recall status at NHTSA.gov and consult a qualified mechanic.
Analysis last updated: 2026-05-13