2020 Cadillac Ct6 Safety Report

The 2020 Cadillac CT6 presents a mixed safety picture, primarily due to significant powertrain concerns despite a low overall complaint volume. With only 11 total complaints to NHTSA, including 2 crashes and 0 injuries or deaths, the vehicle's incident rate appears low. However, a substantial portion of these complaints, 5 out of 11, are related to the POWER TRAIN, indicating a concentrated area of concern. This is further underscored by a major recall (NHTSA Campaign Number: 25V148000) addressing a 10-speed transmission issue that could lead to wheel lock-up while driving, significantly increasing crash risk. Several complaints directly reference this recall, with owners reporting harsh shifting, transmission seizure, and difficulty obtaining parts for repair. Beyond the powertrain, other issues include a recall for the Tire Pressure Monitoring System (TPMS) on vehicles with specific dealer-installed wheels, which could lead to driving with low tire pressure without warning. While NHTSA has not provided official crash test ratings for the 2020 CT6 (Overall, Frontal, Side, Rollover are all N/A), the documented powertrain failures and associated recall highlight a critical safety vulnerability. The 2 crashes reported are likely linked to these powertrain issues, as described in owner complaints about wheel lock-up and transmission seizure. Common complaint patterns revolve heavily around the transmission, with reports of harsh shifting, unexpected jerking, and complete transmission failure. The 'POWER TRAIN' component accounts for 45% of all complaints. Other reported issues, though less frequent, include a malfunctioning Super Cruise feature, unexpected emergency braking engagement, and issues with the rear hatch opening spontaneously. The lack of comprehensive crash test data makes it difficult to assess passive safety performance, but the active safety concerns, particularly the transmission recall, are prominent. In summary, while the 2020 Cadillac CT6 has a low number of overall complaints, the severity and nature of the powertrain issues, coupled with a critical recall, suggest a significant safety risk in this specific area. The absence of NHTSA crash test ratings means a full safety assessment is incomplete, but the active safety concerns related to the transmission are a clear red flag.

Our recommendation: Given the critical powertrain recall and associated failures, potential buyers should ensure all recalls, especially the transmission recall, have been completed and verified before purchase. Be aware of the lack of NHTSA crash test ratings and prioritize a thorough pre-purchase inspection focusing on the transmission and related components.