2017 Cadillac Cts Safety Report
2017 Cadillac CTS Safety Report
Safety Decision Cockpit for the 2017 Cadillac Cts
This page is the hub for deciding what to inspect next on the 2017 Cadillac Cts. It connects recall campaigns, owner complaint patterns, service bulletins, sibling model years, component issue hubs, and the model buying guide so a shopper or owner can move from a single report into the wider safety graph.
| Signal | Value | What to inspect next |
|---|---|---|
| Recall burden | Moderate (2) | Review campaign numbers, affected components, and dealer remedies below. |
| Owner complaints | Moderate (26) | Scan complaint narratives for recurring symptoms, mileage, crashes, fires, injuries, and dates. |
| Crash and fire reports | 1 | Treat any crash, fire, injury, or fatality-linked pattern as a priority pre-purchase inspection item. |
| Primary component hub | Power Train | Compare power train issues across vehicles. |
| Cleaner nearby model year | 2018 | Compare against the 2018 Cadillac Cts with 8 complaints and 2 recalls. |
| Riskier nearby model year | 2015 | Check the 2015 Cadillac Cts before buying across this generation. |
Cadillac Cts Year-by-Year Comparison
The safest purchase decision usually comes from comparing neighboring model years, not reading a single page in isolation. The table below uses only validated Cadillac Cts years already present in the cleaned NHTSA dataset, so each comparison links to a real vehicle safety report rather than a generated combination.
| Model Year | Complaints | Recalls | Use case |
|---|---|---|---|
| 2018 Cadillac Cts | 8 | 2 | Compare as a potentially cleaner alternative. |
| 2016 Cadillac Cts | 31 | 3 | Inspect as a potentially higher-complaint year. |
| 2019 Cadillac Cts | 10 | 0 | Compare as a potentially cleaner alternative. |
| 2015 Cadillac Cts | 47 | 2 | Inspect as a potentially higher-complaint year. |
2017 Cadillac Cts Complaint Theme Map
Complaint counts become more useful when they are grouped into inspection themes. For the 2017 Cadillac Cts, these are the component areas with the clearest NHTSA complaint signals. Use each link to jump from this single vehicle into broader component hubs and make-specific issue pages.
Power Train
7 owner complaints mention this component in the current safety profile.
All Power Train issues Cadillac onlySteering
5 owner complaints mention this component in the current safety profile.
All Steering issues Cadillac onlyUnknown Or Other
4 owner complaints mention this component in the current safety profile.
All Unknown Or Other issues Cadillac onlyAir Bags,Seats
1 owner complaint mention this component in the current safety profile.
All Air Bags,Seats issues Cadillac onlyPower Train,Engine
1 owner complaint mention this component in the current safety profile.
All Power Train,Engine issues Cadillac onlySteering,Power Train
1 owner complaint mention this component in the current safety profile.
All Steering,Power Train issues Cadillac onlyAI Safety Analysis for the 2017 Cadillac Cts
Reliability Score
The 2017 Cadillac Cts receives a reliability score of 55 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.
NHTSA Safety Ratings for the 2017 Cadillac Cts
The National Highway Traffic Safety Administration (NHTSA) evaluates vehicles through controlled crash tests and assigns star ratings from 1 to 5, with 5 being the safest.
Known Issues for the 2017 Cadillac Cts
The following issues have been identified from NHTSA complaint data and owner reports for the 2017 Cadillac Cts:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| Steering, Electric Power Assist System Recalled due to potential failure, leading to loss of steering assist. |
Medium | Rare | 30k-60k miles |
| Passenger Sensing Device Failing intermittently, causing the service airbag light to come on periodically. |
Low | Rare | 30k-60k miles |
| Power Train, Engine Transmission issues causing the transmission to judder. |
Medium | Rare | 30k-60k miles |
| Rear Differential Failed at 60,000 miles, posing a safety hazard and requiring a $4,200 repair. |
High | Rare | 60k-70k miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2017 Cadillac Cts:
Recalled due to potential failure, leading to loss of steering assist.
Failing intermittently, causing the service airbag light to come on periodically.
Issues causing the transmission to judder.
Failed at 60,000 miles, posing a safety hazard and requiring a $4,200 repair.
Recall Details for the 2017 Cadillac Cts
The following 2 recalls have been issued for the 2017 Cadillac Cts by NHTSA:
Summary: General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, 2017-2018 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist may fail.
Consequence: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
Remedy: Dealers will replace the power steering gear assembly, free of charge. Owner notification letters were mailed April 15, 2025. Owners may contact Cadilac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252497020.
Summary: General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, and 2017 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist system may fail.
Consequence: Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the power steering gear assembly, free of charge. The recall began June 13, 2019. GM' number for this recall is N182182760.
NHTSA Complaint Summaries for the 2017 Cadillac Cts
Below are complaint narratives filed by owners of the 2017 Cadillac Cts with the National Highway Traffic Safety Administration. 1 complaint involved crashes.
The airbag warning light appeared 45 days ago. I immediately took my 2017 Cadillac to the dealer (Sewell Cadillac of Houston). The vehicle is covered under a Sewell Extended warranty until 2028. The dealer performed troubleshooting and determined that the passenger seat sensors/module (part # 84567224 ) was defective. The Inspector for the Sewell Extended warranty confirmed that the replacement w...
The power steering went out on the vehicle. I was not driving at the time. There was a recall on these vehicles pertaining to the EPS module.
I purchased this vehicle is certified preowned Cadillac and during the warranty time I had a transmission issue that was causing the transmission to jerk when shifting from 1st to 2nd gear and at highway speeds, it would start jerking nonstop. I took it to the dealer and as per a service bulletin, they flushed the transmission fluid and replaced the transmission fluid. This was only a temporary fi...
The Cadillac CUE screen cracks and becomes unresponsive. When driving this is effecting anything related to system including navigation, radio, hvac, phone and all other functions creating a distraction to the driver that could lead to an accident. This is not the first time that this has happened to me and I’ve noticed that each time the issue is created is during hot days in southern states. Thi...
OnStar is unable to communicate with my vehicle. When I bought the car 2 years ago, it connected fine. Not OnStar is unable to ping my car. Appears the. Module goes out on a lot of cars since I was told it is on back order and not sure if that was the true peoblem
Unknown I have been driving my car for 2 years now. For about the last year the steering in has been handling horrible and I have checked all parts every think is in good condition. I have read online it's a common problem and I see it as a safety concern especially since it's recalled on the same vehicle different vin. So when driving down the highway it's hard to stay centered and the car pulls...
I began hearing a “hum” when driving my vehicle and dismissed it thinking it was the type of low profile, no flat tires. After a getting new tires, brakes, brake pads, and control arms, we still heard the “hum” and it continued to get louder. We took the car to 4 different places where they all stated the rear differential is the problem. I never had a service engine light come on. We found out t...
Passenger sensing device for the passenger seat is failing intermittently. Service airbag light is coming on periodically, and, when it does, the passenger "Airbag ON" light fails to illuminate even if a passenger over 100 lbs is in the seat. This is a long recurring issue with all GM cars where the sensing pad goes bad.
Power steering went out and exhibited the same symptoms as GM recall N182182760, but my vin is not included in the recall.
My dream car…2017 Cadillac CTS 3.6L prem. Lux. I’ve noticed a lot of complaints with very low miles under 30,000 service suspension system, car has new Perelli tires 19” and the driver front tire went flat. What’s going on, I don’t want the dealer to take advantage of me. I can’t understand why this vehicle would be giving me problems so soon purchased from Calstar Mercedes dealer on [XXX] of 2023...
Rear differential failed on a vehicle with 60,000 miles and required a $4,200 repair. The manufacturer warranty covers up to 70,000 miles, but the age of the vehicle voided the warranty. Five Year manufacturer warranty and the vehicle is 7 years old, but within the mileage. Without the repair the vehicle is worthless, whereas it is worth @$14,000 {Kelly Blue Book}. Checked online and it is not...
The rear differential has failed in my vehicle, and I was told by the dealer it is a safety hazzard & could lock up, leave me stranded or cause an accident. (this is the same safety issue as thousands of other vehicles most from 2014 & 2015 that IS on a recall).
The contact owns a 2017 Cadillac CTS. The contact took the vehicle to a dealer for maintenance. The contact was advised by the dealer that the differential was leaking and diagnosed the differential and determined that the roll pins and pinion gear were showing unusual wear. The contact had the vehicle repaired. The contact stated that one year later the vehicle was taken back to the same dealer a...
The contact owns a 2017 Cadillac CTS. The contact stated while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly. The EPS warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. After investigating the failure, the contact related it to NHTSA Campaign Numbe...
The contact owns a 2017 Cadillac CTS. The contact stated while driving at various speeds and making a turn, the rear of the vehicle was dragging. Additionally, the contact stated that the rear tires were bowed out. The vehicle was taken to an independent mechanic, where it was diagnosed that the rear differential was leaking and needed to be resealed. The mechanic ordered new seals and pins from t...
The tire sidewall blew out prematurely. 245 40 r18
our 2017 Cadillac CTS-V has all of a sudden a cracked CUE screen. The car is garage kept and only has 14395 miles. It just spontaneously cracked. The dealer that is fixing it is making us pay $125 deductible to get it fixed even though there is a class action law suit currently for others that have this same issue. The whole CUE screen cracks in a spider web like formation and makes the scre...
CADILLAC CUE INFOTAINMENT SYSTEM WORKS MAYBE 25% OF THE TIME. THE OTHER 75% THE SYSTEM IS UNRESPONSIVE AND GLITCHY. I CAN NOT ACCESS SOME OF THE MOST IMPORTANT FEATURES. THESE SAME FEATURES ARE THE REASON FOR THE INITIAL PURCHASE. BUT BEING THAT I CAN'T USE THEM WHEN I NEED THEM, I AM NOW REGRETTING THE PURCHASE. THIS IS TOO NICE OF A CAR FOR THE BASIC CONTROLS NOT TO BE WORKING MAJORITY OF THE TI...
THE CADILLAC CUE COMPUTER SCREEN WHICH CONTROLS THE BLUETOOTH, RADIO & GPS, FROZE IN SEPT 2019. WHILE DRIVING OUT OF STATE OUR BLUETOOTH & GPS WERE UNAVAILABLE. THE DEALERSHIP COULDN'T DUPLICATE THE ISSUE. THIS WAS HAPPENING IN DIFFERENT LOCATIONS, A COMPLETE OFF & ON WITH THE SCREEN GOING BLACK. DEALERSHIP AGAIN & THEY COULDN'T DUPLICATE THE ISSUE. THE DEALERSHIP IS AN HOUR DRIVE EACH WAY. I LEFT...
THE CAR HAS 37250 MILES ON IT. 6 MONTHS AGO, IT STARTED SHIFTING ROUGHLY BETWEEN 1ST AND 2ND GEAR. WE TOOK IT TO WALDORF CADILLAC/GM IN WALDORF, MD. THEY ACKNOWLEDGED IT WAS A KNOWN ISSUE AND WOULD TAKE THE FOLLOWING STEPS: FLUSH THE TRANSMISSION, RE-PROGRAM THE TRANSMISSION, REPLACE THE VALVE, AND ULTIMATELY, REPLACE THE TRANSMISSION. THEY HAVE DONE ALL THE ACTIONS EXCEPT REPLACE THE TRANSMISSION...
Showing 20 of 26 complaints. Additional complaints are available via the NHTSA database.
Frequently Asked Questions About the 2017 Cadillac Cts
Has the 2017 CADILLAC CTS been recalled?
Yes, the 2017 CADILLAC CTS has 2 recalls on record with NHTSA. Each recall addresses a specific safety defect identified by the manufacturer or NHTSA.
How many complaints does the 2017 CADILLAC CTS have?
The 2017 CADILLAC CTS has 26 complaints filed with NHTSA. Of these, 1 involved crashes. No injuries or deaths have been reported.
What is the safety rating for the 2017 CADILLAC CTS?
The 2017 CADILLAC CTS received an overall NHTSA safety rating of excellent (5/5). Frontal crash: 5/5. Side crash: 5/5. Rollover: 5/5.
What are the most common problems with the 2017 CADILLAC CTS?
The most commonly reported problems with the 2017 CADILLAC CTS involve power train (7 complaints), steering (5 complaints), unknown or other (4 complaints). Other affected components include air bags,seats, power train,engine, steering,power train.
How many crash reports does the 2017 CADILLAC CTS have?
There are 1 crash reports associated with the 2017 CADILLAC CTS out of 26 total complaints (3.8% of complaints involved crashes).
How many fire reports does the 2017 CADILLAC CTS have?
There are no fire reports for the 2017 CADILLAC CTS in the NHTSA database.
Are there any deaths reported for the 2017 CADILLAC CTS?
No deaths have been reported in NHTSA complaints for the 2017 CADILLAC CTS.
How many injuries are reported for the 2017 CADILLAC CTS?
No injuries have been reported in NHTSA complaints for the 2017 CADILLAC CTS.
Should I buy a 2017 CADILLAC CTS?
Based on NHTSA data, the 2017 CADILLAC CTS is generally recommended. It has 26 complaints, 2 recalls, and a excellent (5/5) safety rating. Always have a pre-purchase inspection done by a qualified mechanic.
What components fail most on the 2017 CADILLAC CTS?
The components with the most failures on the 2017 CADILLAC CTS are: 1. POWER TRAIN (7 complaints), 2. STEERING (5 complaints), 3. UNKNOWN OR OTHER (4 complaints), 4. AIR BAGS,SEATS (1 complaints), 5. POWER TRAIN,ENGINE (1 complaints). POWER TRAIN is the single most-reported problem area with 7 complaints.
What should I know before buying a 2017 CADILLAC CTS?
Be cautious of steering and airbag issues, and consider the high frequency of rear differential failures at lower mileage. The 2017 CADILLAC CTS has 26 NHTSA complaints and 2 recalls on record. NHTSA rates it excellent (5/5).
How reliable is the 2017 CADILLAC CTS?
The 2017 CADILLAC CTS receives a reliability score of 55/100, indicating average reliability. This is based on 26 owner complaints, 2 recalls, and 1 crash/fire reports in the NHTSA database. Key known issues include Steering, Electric Power Assist System and Passenger Sensing Device.
What are the known issues with the 2017 CADILLAC CTS?
Known issues with the 2017 CADILLAC CTS include: Steering, Electric Power Assist System, Passenger Sensing Device, Power Train, Engine, Rear Differential. These are based on patterns found across 26 NHTSA complaints. 2 of these patterns resulted in formal recalls.
Are there any recalls for the 2017 Cadillac CTS?
Yes, there is a recall for the electric power assist system due to potential failure.
What are the common issues with the 2017 Cadillac CTS?
Common issues include steering problems, transmission judder, and rear differential failures.
Is the airbag system reliable in the 2017 Cadillac CTS?
There have been reports of the passenger sensing device failing, which can cause the service airbag light to come on.
Buyer Advice
Our recommendation: Be cautious of steering and airbag issues, and consider the high frequency of rear differential failures at lower mileage.
NHTSA Data Summary for 2017 Cadillac Cts
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2017 Cadillac Cts. The data includes 26 consumer complaints filed by vehicle owners, 2 manufacturer-initiated safety recalls, 1 reported crashes, and safety rating assessments associated with this vehicle.
The NHTSA has assigned the 2017 Cadillac Cts an overall safety rating of 5 out of 5 stars, with a frontal crash rating of 5 stars, a side crash rating of 5 stars, and a rollover rating of 5 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.
Disclaimer: This analysis is AI-generated from NHTSA public data and does not constitute professional automotive or safety advice. Always verify recall status at NHTSA.gov and consult a qualified mechanic.
Analysis last updated: 2026-05-13