2025 Cadillac Optiq Safety Report

Unknown Or Other

2 owner complaints mention this component in the current safety profile.

Electrical System,Unknown Or Other,Forward Collision Avoidance

1 owner complaint mention this component in the current safety profile.

Steering,Electrical System,Vehicle Speed Control

1 owner complaint mention this component in the current safety profile.

Visibility/Wiper

1 owner complaint mention this component in the current safety profile.

Electrical System,Back Over Prevention,Forward Collision Avoidance

1 owner complaint mention this component in the current safety profile.

Structure

1 owner complaint mention this component in the current safety profile.

Issues with the telematics module have been reported, affecting GPS, OnStar, and cruise control features.

Problems with the daytime display brightness have been reported, leading to glare issues.

Failures in the forward collision avoidance and vehicle speed control systems have been reported.

Audio sources have been reported to cut completely, affecting entertainment and communication.

Summary: General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terra...

Consequence: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.

Remedy: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters are expected to be mailed April 13, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N25254...

Summary: General Motors, LLC (GM) is recalling certain 2025-2026 Cadillac Optic and 2025-2026 Chevrolet Equinox EV vehicles equipped with 21-inch Continental all-season tires. One or more of these tires may experience partial or full tread detachment.

Consequence: Tire tread detachment increases the risk of a crash.

Remedy: Dealers will inspect all four tires and replace those manufactured during DOT week 4024, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252525030. Vehicle Identification Numbers (VINs) involved in this recall will be searchable ...

On or about December 2, 2025, I discovered that multiple connected and safety-related systems on my 2025 Cadillac Optiq had stopped functioning. We believe a GM over-the-air software update was installed the weekend prior, and the dealer has inferred that the update may have caused the failure. We brought the car into the dealership on December 16th. The car was "fixed" and I picked up later that ...

On November 24, 2025, I discovered that multiple connected and safety-related systems on my 2025 Cadillac Optiq had stopped functioning. We believe a GM over-the-air software update was installed the weekend prior, and the dealer has inferred that the update may have caused the failure. We brought the car into the dealership on November 26th. The car was "fixeed" and we picked it up on December 2...

Horrible glare from the dashboard on the windshield. Makes it difficult to see when driving during the day.

My GPS, OnStar and all other cruise control features have stopped functioning. The telematics module has failed within the onstar system. It is preventative by me from getting from place to place safely due to the gps not tracking correctly. The part has been on back order for over a month for me already. And I have no timeline to get a new one.

Hi, For example, Audio would cut completely throughout the vehicle not allowing me to access any sources such as the On star board system in the event of a crash, music sources etc. In addition, when this happens all my safety features turn off on the car along with the screen going blank etc. This continued to happen on multiple occasions including with my kids and family in car on a 1 hour...

I one pedal drive and concurrently regenerative breaking is on since November of 2018. Having reversed out of the garage and then closing the garage door and before I reversed on to the street the OptiQ roughly lurched forward while stationary. While slowly entering the home garage to park, the OptiQ performed a forward lurching over a wooden barrier touching the wall (5/31/25). The front grill...

The Optiq daytime display brightness cannot be adjusted. It is set to automatically adjust brightness to the light conditions but in some situations it is too dim and this is distracting. The adjustment knob only works during nighttime and according to GM this is by design. The automatic daytime setting has one level of brightness regardless of the driver visual comfort.

This Preliminary information communicates that a Software update is in the works and to disconnect the 12 volt battery to clear the codes.

This Preliminary information communicates that a customer may experience a service high voltage message with a loss of heat. The technician may find P1C01 in history. The technician is advised that updated software will be released in the future. The dealer should advise the customer to cycle the ig...

This Preliminary information communicates to check the drivers monitoring camera for a B1DD0 SYM57 or B0126 SYM82 setting with no other DTCs.

This Preliminary information communicates that Dolby Atmos was not enabled for 2025 model year so it will not work. Technician is directed not to perform any repairs.

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.

This service bulletin provides dealers with Warranty Administration information on North American Charging Standard (NACS) DC Adapter Warranty Claim Information.

This informational bulletin provides information on EV Charge Inlet Dust Cover Replacement Information.

This service bulletin provides Hybrid/EV Charging Issue Information and Data Collection Worksheet.

This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method.

This service bulletin provides information for dealers/technicians on Labor Operations for Limited Production Option (LPO) Calibrated Accessories.

This warranty bulletin provides information on Customer Concern Not Duplicated (CCND) Labor Operation Numbers.

This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.

This Preliminary information communicates a vehicle may be encountered with a service high voltage message. On inspection P00CD will be found by the technician. The tech is advised to let the customer know that this will not cause any driveability or charging concerns and that engineering is working...

This service bulletin provides information on the 2025 Cadillac OPTIQ New Model Features.

This service bulletin provides information for dealers/technicians on Software Updates on Ultium Vehicles.

This service bulletin provides information for dealers/technicians on Vehicle Wide Programming Instructions.

This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.