2017 Cadillac Xts Safety Report
2017 Cadillac XTS Safety and Reliability Report
Safety Decision Cockpit for the 2017 Cadillac Xts
This page is the hub for deciding what to inspect next on the 2017 Cadillac Xts. It connects recall campaigns, owner complaint patterns, service bulletins, sibling model years, component issue hubs, and the model buying guide so a shopper or owner can move from a single report into the wider safety graph.
| Signal | Value | What to inspect next |
|---|---|---|
| Recall burden | Low (0) | Review campaign numbers, affected components, and dealer remedies below. |
| Owner complaints | Moderate (24) | Scan complaint narratives for recurring symptoms, mileage, crashes, fires, injuries, and dates. |
| Crash and fire reports | 2 | Treat any crash, fire, injury, or fatality-linked pattern as a priority pre-purchase inspection item. |
| Primary component hub | Electrical System | Compare electrical system issues across vehicles. |
| Cleaner nearby model year | 2018 | Compare against the 2018 Cadillac Xts with 0 complaints and 1 recalls. |
| Riskier nearby model year | 2016 | Check the 2016 Cadillac Xts before buying across this generation. |
Cadillac Xts Year-by-Year Comparison
The safest purchase decision usually comes from comparing neighboring model years, not reading a single page in isolation. The table below uses only validated Cadillac Xts years already present in the cleaned NHTSA dataset, so each comparison links to a real vehicle safety report rather than a generated combination.
| Model Year | Complaints | Recalls | Use case |
|---|---|---|---|
| 2018 Cadillac Xts | 0 | 1 | Compare as a potentially cleaner alternative. |
| 2016 Cadillac Xts | 22 | 0 | Compare as a potentially cleaner alternative. |
| 2019 Cadillac Xts | 5 | 2 | Compare as a potentially cleaner alternative. |
| 2015 Cadillac Xts | 13 | 2 | Compare as a potentially cleaner alternative. |
2017 Cadillac Xts Complaint Theme Map
Complaint counts become more useful when they are grouped into inspection themes. For the 2017 Cadillac Xts, these are the component areas with the clearest NHTSA complaint signals. Use each link to jump from this single vehicle into broader component hubs and make-specific issue pages.
Electrical System
4 owner complaints mention this component in the current safety profile.
All Electrical System issues Cadillac onlyUnknown Or Other
4 owner complaints mention this component in the current safety profile.
All Unknown Or Other issues Cadillac onlySuspension
3 owner complaints mention this component in the current safety profile.
All Suspension issues Cadillac onlyElectrical System,Unknown Or Other
3 owner complaints mention this component in the current safety profile.
All Electrical System,Unknown Or Other issues Cadillac onlyPower Train,Fuel/Propulsion System
1 owner complaint mention this component in the current safety profile.
All Power Train,Fuel/Propulsion System issues Cadillac onlyVehicle Speed Control
1 owner complaint mention this component in the current safety profile.
All Vehicle Speed Control issues Cadillac onlyAI Safety Analysis for the 2017 Cadillac Xts
Reliability Score
The 2017 Cadillac Xts receives a reliability score of 55 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.
NHTSA Safety Ratings for the 2017 Cadillac Xts
The National Highway Traffic Safety Administration (NHTSA) evaluates vehicles through controlled crash tests and assigns star ratings from 1 to 5, with 5 being the safest.
Known Issues for the 2017 Cadillac Xts
The following issues have been identified from NHTSA complaint data and owner reports for the 2017 Cadillac Xts:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| Cue Screen Malfunction The CUE screen often freezes, becomes inoperable, or affects other vehicle functions like heating, cooling, and navigation. |
Medium | Common | 30k-60k miles |
| Power Steering Failures Power steering has quit working multiple times, causing loss of control and difficulty steering. |
Medium | Common | 30k-60k miles |
| Rear Air Suspension Failures Rear air suspension has failed suddenly, causing the vehicle to drop and become unstable, especially at highway speeds. |
High | Common | 30k-60k miles |
| Electrical System Issues Electrical system problems, including CUE screen malfunctions and power steering failures, are frequent. |
Medium | Common | 30k-60k miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2017 Cadillac Xts:
The CUE screen is a common issue, affecting various vehicle functions.
Power steering has failed multiple times, causing loss of control.
Rear air suspension has failed suddenly, leading to instability.
Electrical system issues, including CUE screen malfunctions, are frequent.
NHTSA Complaint Summaries for the 2017 Cadillac Xts
Below are complaint narratives filed by owners of the 2017 Cadillac Xts with the National Highway Traffic Safety Administration. 1 complaint involved crashes. 1 involved fires.
In 2019, GM released service bulletin 18-NA-358 that confirms the company's knowledge of of defective parts in transmissions. I have a 2017 Cadillac XTS experiencing these symptoms and GM should be responsible for parts failing due to metal shavings. This needs to be a recall. The transmissions are not getting gas, shuddering, and stalling when accelerating. This shuddering has almost caused me...
The contact owns a 2017 Cadillac XTS. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the accelerator pedal became stuck, and the vehicle accelerated excessively. The contact stated that the failure had occurred several times. The contact stated that the failure occurred o...
Numerous problems for a year have been: engine dies while driving, car totally dead with new battery, display partially black randomly or totally black along with radio display black, park assist is turned off. Headlights turn off and on by themselves; The latest is driving up a hill @ 25 mph, the steering wheel jerked hard to the right at 2 different times. Had I not had a solid grip on the wheel...
Rear suspension not holding air. Rear suspension went flat while driving in highway. Had to pull over due to sudden rough ride
THE MAJOR COMPONENT OF THIS CAR IS THE CUE SCREEN. THE CUE SCREEN IS CONNECTED TO THE ABILITY TO DEFROST AND COOLING/HEATING SYSTEM IN THE VEHICLE. CURRENTLY, THE CUE SCREEN IS FROZEN AND THE OPERATIONS OF VARIES SYSTEMS ARE AT A HALT. THIS IS A SAFETY ISSUES. CURRENTLY DUE TO LEATHER SEATS UNABLE TO COOL IN EXTREME HEAT AND HAVE HAD SOME MINOR BURNS ALSO, THE COOLING SYSYEM IS NOT WORKING DUE TO ...
With no warning and only 45000 miles on car rear air suspension motor failed on expressway! I quickly noticed my steering anti red seemed out of control! I quickly pulled over not knowing what was wrong. My husband came to meet me and immediately asked what was in my trunk! I told him nothing he said my back tires were 1/4 inch from hitting wheel well. The rear end was so low if I did not pull ove...
The CUE system freezes up and is unusable. It is intermittant.
$70k for a vehicle and the screen spidered. Cadillac says not under recall. Not usable.
The cue system on my Cadillac cracked and it’s affecting my screen. No music no navigation. No air nothing and an annoying beep every 60 seconds.
TL* THE CONTACT OWNS A 2017 CADILLAC XTS. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE HUMAN MACHINE INTERFACE MODULE MALFUNCTIONED CAUSING THE BACK UP CAMERA NOT TO DISPLAY WHILE THE VEHICLE WAS IN REVERSE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FINDLAY CADILLAC LOCATED AT 993 AUTO SHOW DR, HENDERSON, NV 89014 WHO DIAGNOSED THAT THE HUMAN MACHINE INTERFACE MODULE WAS FAULTY AND NEED...
LAST YEAR, WE BOUGHT OUR CAR FROM A DEALERSHIP USED. WE NOTICED THE CADILLAC CUE WAS VERY GLITCHY. WE TOOK IT INTO THE DEALERSHIP AND THEY CALIBRATED THE SYSTEM. WE WERE ON A TRIP USING THE GPS AND IT GLITCHED SEVERAL TIMES. HAD TO PULL OVER AND SET UP OUR PHONES. NOTHING WORKS IN THE CADILLAC CUE WHEN THIS HAPPENS. CLIMATE CONTROL, GPS, APPS, WIFI, AND MUSIC. TOOK IT BACK, TOLD IT WAS NO LONGER U...
2017 XTS, REAR SUSPENSION AIR BAGS FAIL WHILE DRIVING, STOPED AND EVEN PARKED. WHILE DRIVING AT HIGHWAY SPEEDS OR JUST PARKED REAR END WILL DROP UNEXPECTEDLY. THE REAR END WILL START TO BOUNCE WITH JUST THE SLIGHTEST UNEVEN ROAD. THIS CAUSE THE DRIVER TO HAVE TO FIGHT TO STAY IN CONTROL OF CAR AND SLOW DOWN VERY FAST. WITH TRAFFIC BEHIND IT CAN CAUSE SOMEONE TO HIT YOU FROM REAR. CAR HAS BEEN TO D...
THE CUE SCREEN LOCKS UP AND BECOMES INOPERABLE SEVERAL TIMES A DAY. IT CAUSES THE HEAT OR A/C TO NOT WORK PROPERLY AND I AM UNABLE TO USE ANY FUNCTION. THE FAILURE PREVENTS ME FROM PROPERLY HEATING OR COOLING THE VEHICLE, USE THE NAV FUNCTION, AND THE SCREEN WILL AUTOMATICALLY REPROGRAM MY SETTINGS, MAKE BEEPING NOISES, AND BECOME A SIGNIFICANT DISTRACTION WHILE DRIVING. SAFETY RELATED ISSUE.
WHILE I'M DRIVING EVEN LIKE 50 MILE HIT THE BREAK FOR A REASON CAR COMPLETELY STALLED NO POWER FOR BREAK OR STEERING OR ANYTHING YOU CANNOT MOVE THE CAR ANYPLACE I ALMOST HIT THE PERSON IN FRONT OF ME AND I ALMOST GOT HIT IN THE BACK IT HAS BEEN THE END OF LAST YEAR AND IT KEEPS HAPPENING. RECENTLY I TOOK IT TO THE TAILOR FIVE TIMES HE HAD NO IDEA WHAT IS THAT.
ON 4 SEPARATE OCCASIONS OVER THE LAST FEW MONTHS THE POWER STEERING HAS QUIT WORKING WHILE DRIVING. HAS HAPPENED WHILE TURNING AND WHILE DRIVING STRAIGHT. HAS HAPPENED WHILE ACCELERATING AND WHILE DRIVING CONSTANT SPEED. AFTER STOPPING, TURNING ENGINE OFF AND THEN RESTARTING THE PROBLEM GOES AWAY. I DO GET A MESSAGE THAT POWER STEERING IS OUT ON THE DASH BUT IT IS VERY EVIDENT WHEN IT GOES OUT....
THE MAJOR COMPONENT OF THIS CAR IS THE CUE SCREEN. THE CUE SCREEN IS CONNECTED TO THE ABILITY TO DEFROST AND COOLING/HEATING SYSTEM IN THE VEHICLE. CURRENTLY, THE CUE SCREEN IS FROZEN AND THE OPERATIONS OF VARIES SYSTEMS ARE AT A HALT. THIS IS A SAFETY ISSUES. CURRENTLY DUE TO LEATHER SEATS UNABLE TO COOL IN EXTREME HEAT AND HAVE HAD SOME MINOR BURNS ALSO, THE COOLING SYSYEM IS NOT WORKING DUE T...
THE CADILLAC CUE SCREEN FREEZES WHILE I AM DRIVING THE CAR (VEHICLE IN MOTION - OR COULD BE STOPPED AT RED LIGHT, BUT ENGINE IS ON). THIS HAS HAPPENED DOZENS OF TIMES DURING THE PAST 1 YEAR THAT I HAVE OWNED THE CAR. I AM SUDDENLY UNABLE TO INCREASE/DECREASE VOLUME, CHANGE RADIO STATION, CANNOT USE GPS, CANNOT ADJUST ANYTHING ON THE CUE SCREEN -- IT IS COMPLETELY FROZEN. THE ONLY WAY TO GET IT...
PROBLEM #1 - TRUNK OPENS BY ITSELF (SOMETIMES WHILE VEHICLE IS STATIONARY & LOCKED (I.E., PARKED FOR THE NIGHT - ENGINE OFF); OTHER TIMES THE TRUNK OPENS BY ITSELF WHILE I AM DRIVING/MOVING (ENGINE OBVIOUSLY ON); OTHER TIMES WHILE THE ENGINE IS ON AND THE VEHICLE IS STATIONARY (I.E., VEHICLE IS AT IDLE). I KNOW FOR A FACT THAT THESE EPISODES OCCURRED WITHOUT ME PRESSING THE TRUNK BUTTON - WHETHER ...
TL* THE CONTACT OWNED A 2017 CADILLAC XTS. AFTER THE CONTACT PARKED AND EXITED THE VEHICLE, THE ENTIRE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. NO ONE WAS INJURED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 19,563. *JS
THE LANE DEPARTURE AND LANE KEEP ASSIST, BOTH SAFETY FEATURES, DO NOT WORK WITH ANY DEGREE OF CONSISTENCY. THEY ONLY WORK OCCASIONALLY. 2 DEALERS CONFIRMED THE PROBLEM BUT WITHOUT A FACTORY FIX THEY ARE UNABLE TO REMEDY THE PROBLEM.
Showing 20 of 24 complaints. Additional complaints are available via the NHTSA database.
NHTSA Defect Investigations for the 2017 Cadillac Xts
NHTSA defect investigations are higher-signal than ordinary complaints because they indicate the agency opened a formal review of a potential safety defect. Some investigations later connect to recall campaigns; others close without a recall after review.
Component: Air Bags:Frontal:Driver Side:Inflator Module
Opened 2021-09-17
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 20...
Frequently Asked Questions About the 2017 Cadillac Xts
Has the 2017 CADILLAC XTS been recalled?
No, the 2017 CADILLAC XTS has no recalls on record with NHTSA as of our latest data update.
How many complaints does the 2017 CADILLAC XTS have?
The 2017 CADILLAC XTS has 24 complaints filed with NHTSA. Of these, 1 involved crashes. No injuries or deaths have been reported.
What is the safety rating for the 2017 CADILLAC XTS?
The 2017 CADILLAC XTS received an overall NHTSA safety rating of excellent (5/5). Frontal crash: 5/5. Side crash: 5/5. Rollover: 4/5.
What are the most common problems with the 2017 CADILLAC XTS?
The most commonly reported problems with the 2017 CADILLAC XTS involve electrical system (4 complaints), unknown or other (4 complaints), suspension (3 complaints). Other affected components include electrical system,unknown or other, power train,fuel/propulsion system, vehicle speed control.
How many crash reports does the 2017 CADILLAC XTS have?
There are 1 crash reports associated with the 2017 CADILLAC XTS out of 24 total complaints (4.2% of complaints involved crashes).
How many fire reports does the 2017 CADILLAC XTS have?
There are 1 fire reports for the 2017 CADILLAC XTS out of 24 total complaints. Fire reports are among the most serious safety concerns tracked by NHTSA.
Are there any deaths reported for the 2017 CADILLAC XTS?
No deaths have been reported in NHTSA complaints for the 2017 CADILLAC XTS.
How many injuries are reported for the 2017 CADILLAC XTS?
No injuries have been reported in NHTSA complaints for the 2017 CADILLAC XTS.
Should I buy a 2017 CADILLAC XTS?
Based on NHTSA data, the 2017 CADILLAC XTS is generally recommended. It has 24 complaints, 0 recalls, and a excellent (5/5) safety rating. Always have a pre-purchase inspection done by a qualified mechanic.
What components fail most on the 2017 CADILLAC XTS?
The components with the most failures on the 2017 CADILLAC XTS are: 1. ELECTRICAL SYSTEM (4 complaints), 2. UNKNOWN OR OTHER (4 complaints), 3. SUSPENSION (3 complaints), 4. ELECTRICAL SYSTEM,UNKNOWN OR OTHER (3 complaints), 5. POWER TRAIN,FUEL/PROPULSION SYSTEM (1 complaints). ELECTRICAL SYSTEM is the single most-reported problem area with 4 complaints.
What should I know before buying a 2017 CADILLAC XTS?
Be aware of potential electrical system and suspension issues, especially with the CUE screen and power steering. The 2017 CADILLAC XTS has 24 NHTSA complaints and 0 recalls on record. NHTSA rates it excellent (5/5).
How reliable is the 2017 CADILLAC XTS?
The 2017 CADILLAC XTS receives a reliability score of 55/100, indicating average reliability. This is based on 24 owner complaints, 0 recalls, and 2 crash/fire reports in the NHTSA database. Key known issues include CUE Screen Malfunction and Power Steering Failures.
What are the known issues with the 2017 CADILLAC XTS?
Known issues with the 2017 CADILLAC XTS include: CUE Screen Malfunction, Power Steering Failures, Rear Air Suspension Failures, Electrical System Issues. These are based on patterns found across 24 NHTSA complaints.
Are there any known issues with the CUE screen?
Yes, the CUE screen often freezes, becomes inoperable, or affects other vehicle functions.
What are the common electrical system issues?
Common issues include CUE screen malfunctions and power steering failures.
Can the rear air suspension fail suddenly?
Yes, the rear air suspension has failed suddenly, causing the vehicle to drop and become unstable.
Buyer Advice
Our recommendation: Be aware of potential electrical system and suspension issues, especially with the CUE screen and power steering.
NHTSA Data Summary for 2017 Cadillac Xts
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2017 Cadillac Xts. The data includes 24 consumer complaints filed by vehicle owners, 0 manufacturer-initiated safety recalls, 1 reported crashes, 1 fire incidents, and safety rating assessments associated with this vehicle.
The NHTSA has assigned the 2017 Cadillac Xts an overall safety rating of 5 out of 5 stars, with a frontal crash rating of 5 stars, a side crash rating of 5 stars, and a rollover rating of 4 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.
Disclaimer: This analysis is AI-generated from NHTSA public data and does not constitute professional automotive or safety advice. Always verify recall status at NHTSA.gov and consult a qualified mechanic.
Analysis last updated: 2026-05-13