2019 Chevrolet Express Safety Report

The 2019 Chevrolet Express presents a mixed safety picture, primarily due to a lack of comprehensive crash test data from NHTSA, with all ratings listed as 'N/A'. This makes it challenging to assess its performance in crash scenarios. However, the vehicle has been subject to 4 recalls, addressing significant safety concerns. These include issues with over-cured tires that could lead to sudden air loss, a seatbelt-unfastened warning light malfunction, potential for incorrect steering direction due to a body company modification, and the use of tempered instead of laminated rear-quarter glass, which increases injury risk in side impacts or rollovers. The recall concerning tempered glass is particularly noteworthy as it directly impacts occupant protection in certain crash types. Despite the absence of crash ratings, the vehicle has accumulated 9 NHTSA complaints, with 1 reported injury but no crashes or fires. The most common complaint patterns revolve around the POWER TRAIN (2 complaints), ELECTRICAL SYSTEM (2 complaints), and SERVICE BRAKES, HYDRAULIC (1 complaint). Specific complaints highlight issues such as fluid leaks from the hydraulic power brake booster leading to longer braking distances and stiffer steering, and recurring transmission defects characterized by clunking, rough shifting, and failure to accelerate or shift into reverse. Several complaints also mention difficulties in getting recall remedies due to unavailable parts, leaving vehicles undrivable for extended periods. Overall, while direct crashworthiness is unrated, the recall history points to several critical manufacturing and design flaws that could compromise safety. The low number of overall complaints (9) for a commercial vehicle might suggest a relatively low incidence of widespread issues, but the nature of the reported problems, especially those related to braking and power train, are serious. The challenges in obtaining recall repairs further exacerbate these safety concerns, potentially leaving owners with unaddressed hazards. Prospective buyers should be aware of these recall-related risks and the reported mechanical issues, particularly concerning the transmission and braking system.

Our recommendation: Given the lack of crash test data and multiple safety recalls, particularly those impacting occupant protection and critical systems like braking and power train, exercise caution. Prioritize verifying all recall repairs have been completed and thoroughly inspect the transmission and braking system before purchase.