2021 Chevrolet Express Safety Report

The 2021 Chevrolet Express presents a mixed safety picture, primarily due to a lack of comprehensive crash test ratings from NHTSA, which means its performance in controlled crash scenarios is unknown. However, an analysis of the 12 consumer complaints reveals several concerning patterns. The most frequently reported issues relate to the FUEL/PROPULSION SYSTEM (3 complaints) and POWER TRAIN (2 complaints), with specific mentions of fuel pump control module failures leading to unexpected stalls and transmission failures at relatively low mileage (e.g., 80,000 miles). These issues, particularly the stalling, pose a significant safety risk as they can lead to loss of power steering and brakes while driving, as described in multiple complaints. Recall history for the 2021 Chevrolet Express includes two significant safety-related recalls. One recall addresses a potential fire risk due to positive battery cable terminals contacting a fuse block assembly, which could cause a short-circuit. The other recall pertains to over-cured tires, which could lead to sudden air loss or tread/belt loss, increasing the risk of a crash. These recalls indicate manufacturing defects that could compromise vehicle safety. While the total number of complaints (12) is relatively low, the nature of the reported problems, including 1 crash and 1 injury, suggests that when issues do occur, they can be severe. Specific complaints highlight incidents such as burning odors and smoking wheels attributed to brake issues, sudden drivetrain jolts, and complete vehicle stalls due to fuel pump control module failure. One complaint details a tire blowout at only 100 miles, directly aligning with the tire recall. The absence of NHTSA crash test ratings makes it impossible to assess its structural integrity or occupant protection performance in a collision. Therefore, while recalls address some critical defects, the overall safety assessment is hampered by the lack of crash test data and the severity of the reported mechanical failures.

Our recommendation: Given the lack of crash test data and critical safety recalls, along with consumer complaints of severe mechanical failures like unexpected stalls, potential buyers should proceed with caution. Ensure all recalls are completed and have a thorough pre-purchase inspection focusing on the fuel system, transmission, and brakes.