2018 Chrysler 300 Safety Report

2018 Chrysler 300: Strong Crash Ratings Undermined by Electrical System Failures and Multiple Safety Recalls

150Complaints
4Recalls
★★★★☆Safety Rating
55/100Reliability Score
6Crash Reports
7Injuries
Most reported components: Electrical System (39)Unknown Or Other (30)Electrical System,Unknown Or Other (12)Air Bags (10)Power Train (7)Back Over Prevention (4)Exterior Lighting (3)Power Train,Engine (3)Electrical System,Exterior Lighting,Unknown Or Other (3)Visibility/Wiper (3)

AI Safety Analysis for the 2018 Chrysler 300

The 2018 Chrysler 300 presents a mixed safety picture, with strong crash test performance but a notable number of consumer complaints and several significant recalls. NHTSA awarded the vehicle an overall 4-star safety rating, including 4 stars for frontal crash, 5 stars for side crash, and 4 stars for rollover, indicating solid protection in various collision scenarios. However, the vehicle has accumulated 150 total complaints, with 6 reported crashes and 7 injuries, suggesting real-world safety concerns beyond controlled testing. A significant pattern in consumer complaints revolves around the 'ELECTRICAL SYSTEM,' which accounts for 39 complaints, and 'UNKNOWN OR OTHER' with 30 complaints, often related to the infotainment system. Many complaints detail issues with the Uconnect LCD screen delaminating, leading to 'phantom touches' that disrupt control of critical functions like climate, navigation, and even making unintended 911 calls. This electrical system malfunction is a recurring theme and poses a distraction and control hazard. The recall history for the 2018 Chrysler 300 is also concerning, with four recalls addressing serious safety defects. One recall (24V198000) pertains to side curtain air bag inflators that may rupture, potentially causing injury or death from metal fragments. Another recall addresses an electrical system wiring issue that could lead to a vehicle stall, increasing crash risk. Furthermore, a recall for the power train involves an incorrect transmission park lock rod, which could prevent the vehicle from staying in 'PARK' and lead to unintended movement. These recalls highlight manufacturing defects that could severely compromise occupant safety and vehicle control.

Reliability Score

The 2018 Chrysler 300 receives a reliability score of 55 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.

Known Issues for the 2018 Chrysler 300

The following issues have been identified from NHTSA complaint data and owner reports for the 2018 Chrysler 300:

IssueSeverityFrequencyTypical Mileage
Uconnect Lcd Screen Delamination/Malfunction
The Uconnect touchscreen delaminates, causing 'phantom touches' that lead to uncontrolled changes in radio, climate, navigation, and even unintended 911 calls, posing a significant distraction and control hazard.
High Common variable miles
Side Curtain Air Bag Inflator Rupture
Manufacturing defect in side curtain air bag inflators can cause them to rupture, expelling sharp metal fragments that can injure or kill occupants during deployment. Subject of recall 24V198000.
High Occasional N/A miles
Electrical System Wiring Issues (Vehicle Stall/Cruise Control)
Wiring defects can lead to vehicle stalls or prevent cruise control deactivation, increasing the risk of a crash. Subject of two separate electrical system wiring recalls.
High Occasional N/A miles
Transmission Park Lock Rod Malfunction
An incorrect transmission park lock rod may prevent the vehicle from properly engaging 'PARK', leading to unintended vehicle movement and increased crash risk. Subject of a power train recall.
High Occasional N/A miles
Headlight Assembly Failure
Headlight assemblies failing prematurely, leading to loss of illumination and requiring expensive replacement, with reports of repeat failures.
Medium Occasional 29000+ miles
Interior Door Panel Warping/Separation
Interior door panels warping and separating from the door frame, raising concerns about airbag safety and structural integrity during a collision.
Low Occasional variable miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2018 Chrysler 300:

Electrical System 26% of complaints

Predominantly related to Uconnect screen delamination causing phantom touches, loss of control over infotainment, climate, and navigation, and unintended actions like 911 calls.

Unknown Or Other 20% of complaints

Often linked to the electrical system issues, particularly the Uconnect screen problems, but also includes miscellaneous complaints not categorized under specific components.

Air Bags 7% of complaints

Includes complaints about air bag warning lights, seat belt module failures, and concerns related to the side curtain air bag inflator recall.

Power Train 5% of complaints

Issues such as transmission skipping, bumping when changing gears, and problems related to the park lock rod recall.

Back Over Prevention 3% of complaints

Complaints related to rearview camera failure, often tied to the broader Uconnect screen issues.

Exterior Lighting 2% of complaints

Specific complaints about headlight assembly failure, leading to loss of illumination.

Frequently Asked Questions About the 2018 Chrysler 300

Is the 2018 Chrysler 300 safe?

Based on NHTSA data, the 2018 Chrysler 300 received a respectable 4-star overall safety rating, with 5 stars in side crash tests. However, it has 150 consumer complaints, 6 crashes, and 7 injuries reported, along with four significant safety recalls, including issues with air bag inflators and electrical system defects that could lead to vehicle stalls or loss of control. While crash test performance is good, real-world reliability and potential manufacturing defects are concerns.

What are common problems with the 2018 Chrysler 300?

The most reported issues for the 2018 Chrysler 300 are related to the ELECTRICAL SYSTEM (39 complaints), primarily concerning the Uconnect LCD screen delamination causing 'phantom touches' and loss of control over infotainment, climate, and navigation. Other common problems include 'UNKNOWN OR OTHER' issues (30 complaints), AIR BAGS (10 complaints), and POWER TRAIN (7 complaints).

Are there any recalls for the 2018 Chrysler 300?

Yes, the 2018 Chrysler 300 has 4 recalls. These include recalls for side curtain air bag inflators that may rupture (24V198000), electrical system wiring issues that could cause a vehicle stall, another electrical system wiring issue affecting cruise control, and a power train recall for an incorrect transmission park lock rod that could prevent the vehicle from staying in 'PARK'.

How does the 2018 Chrysler 300 perform in crash tests?

The 2018 Chrysler 300 received an overall 4-star safety rating from NHTSA. It scored 4 stars for frontal crash, an excellent 5 stars for side crash, and 4 stars for rollover resistance.

Is the Uconnect screen issue a safety concern?

Yes, the Uconnect screen delamination and malfunction are significant safety concerns. Numerous complaints describe 'phantom touches' that can change climate settings, activate navigation, make unintended phone calls (including 911), and cause general distraction, potentially leading to a loss of focus on driving and control over essential vehicle functions.

Buyer Advice

Our recommendation: Given the strong crash test ratings but persistent electrical system issues, multiple safety recalls, and reported injuries, potential buyers should prioritize verifying all recall repairs have been completed and thoroughly inspect the Uconnect system for any signs of delamination or malfunction before purchase.

NHTSA Data Summary for 2018 Chrysler 300

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2018 Chrysler 300. The data includes 150 consumer complaints filed by vehicle owners, 4 manufacturer-initiated safety recalls, 6 reported crashes, 7 reported injuries, and safety rating assessments associated with this vehicle.

The NHTSA has assigned the 2018 Chrysler 300 an overall safety rating of 4 out of 5 stars, with a frontal crash rating of 4 stars, a side crash rating of 5 stars, and a rollover rating of 4 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.