2020 Chrysler Voyager Safety Report

2020 Chrysler Voyager: Strong Crash Ratings, Concerning Engine and Steering Complaints, and Airbag Recall

11Complaints
1Recalls
★★★★★Safety Rating
55/100Reliability Score
1Crash Reports
Most reported components: Engine (4)Steering (2)Steering,Electrical System (1)Seats (1)Service Brakes (1)Electrical System,Engine (1)Power Train,Engine (1)

AI Safety Analysis for the 2020 Chrysler Voyager

The 2020 Chrysler Voyager presents a mixed safety picture. While it achieved excellent crash test ratings from NHTSA, including 5 stars overall, 5 stars for frontal and side impacts, and 4 stars for rollover, its complaint data reveals several concerning patterns. With 11 total complaints, including 1 crash and no reported injuries or deaths, the volume is relatively low for a vehicle of its age. However, the nature of the complaints, particularly those related to the engine and steering systems, suggests potential reliability issues that could impact safety. The single recall addresses a critical safety component: improperly secured side curtain airbags, which could prevent deployment and increase injury risk in a crash. This recall affects a broad range of Pacifica and Voyager models from 2020-2023, indicating a significant manufacturing defect.

Reliability Score

The 2020 Chrysler Voyager receives a reliability score of 55 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.

Known Issues for the 2020 Chrysler Voyager

The following issues have been identified from NHTSA complaint data and owner reports for the 2020 Chrysler Voyager:

IssueSeverityFrequencyTypical Mileage
Power Steering Failure/Sticking
Multiple complaints describe power steering stopping while driving, making the vehicle very difficult to turn, or a 'sticking' sensation in the steering wheel during turns, requiring force to correct. This can lead to loss of control.
High Occasional 92000 miles
Engine Stalling/Limp Mode
Vehicles suddenly run hard, try to stall, enter limp mode, or completely stop while driving, often accompanied by warning lights. This poses a significant risk of collision, especially on highways.
High Occasional unknown miles
Engine Corrosion/Failure
Complaints include engine corrosion, blown head gaskets, and catastrophic oil filter housing/oil cooler failure leading to oil and antifreeze leaks and vehicle shutdown. These are major mechanical failures.
High Rare 62000-86519 miles
Side Curtain Airbag Non-Deployment
A recall indicates an improperly secured connector for the side curtain airbags may prevent them from deploying in a crash, increasing the risk of injury. This is a known manufacturing defect.
High Rare all miles
Brake Failure
One complaint details complete brake failure where the pedal was fully depressed but the vehicle did not stop, leading to a crash. Airbags also did not deploy in this incident.
High Rare unknown miles
Middle Row Seat Failure
A middle row bucket seat broke, no longer staying in recline position or latching at the base, sliding forwards and backwards. This compromises occupant safety.
Medium Rare unknown miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2020 Chrysler Voyager:

Engine 36% of complaints

Four out of eleven complaints (36%) are related to the engine, including stalling, entering limp mode, corrosion, blown head gaskets, and oil cooler failures. This indicates a pattern of significant powertrain issues.

Steering 27% of complaints

Three out of eleven complaints (27%) involve steering issues, specifically power steering failure or a 'sticking' sensation, making the vehicle difficult to control. This is a critical safety concern.

Air Bags 9% of complaints

One complaint (9%) directly mentions airbags not deploying in a crash, which aligns with the recall for improperly secured side curtain airbag connectors.

Service Brakes 9% of complaints

One complaint (9%) details a complete brake failure leading to a crash, highlighting a severe safety defect.

Seats 9% of complaints

One complaint (9%) describes a failure of a middle row seat, where it broke and no longer latched or held its recline position.

Frequently Asked Questions About the 2020 Chrysler Voyager

Is the 2020 Chrysler Voyager safe?

Based on NHTSA data, the 2020 Chrysler Voyager received excellent crash test ratings, including a 5-star overall rating. However, it has a recall for side curtain airbags that may not deploy, and several complaints detail serious issues like power steering failure, engine stalling, and even brake failure, which are significant safety concerns despite the low overall complaint count of 11.

What are common problems with the 2020 Chrysler Voyager?

The most reported issues for the 2020 Chrysler Voyager, based on NHTSA complaints, are related to the ENGINE (4 complaints, 36%) and STEERING (3 complaints, 27%). Specific problems include engine stalling, corrosion, oil cooler failure, and power steering loss or sticking. There is also a recall for side curtain airbags.

Has the 2020 Chrysler Voyager been recalled?

Yes, the 2020 Chrysler Voyager has one recall. This recall (NHTSA Campaign Number 23V-084) addresses an improperly secured connector for the side curtain airbags, which may prevent them from deploying during a crash, increasing the risk of injury.

How did the 2020 Chrysler Voyager perform in crash tests?

The 2020 Chrysler Voyager performed very well in NHTSA crash tests, achieving a 5-star overall safety rating. It received 5 stars for frontal crash and side crash tests, and 4 stars for the rollover resistance test.

Are there any issues with the steering system?

Yes, there are multiple complaints regarding the steering system. Two complaints specifically mention power steering stopping while driving, making the vehicle very difficult to turn. Another complaint describes a 'sticking' steering wheel during turns, requiring force to correct. These issues are serious safety concerns.

Buyer Advice

Our recommendation: While the 2020 Chrysler Voyager has strong crash test ratings, potential buyers should be aware of the airbag recall and the documented complaints regarding engine and steering failures; thorough pre-purchase inspection and verification of recall completion are highly recommended.

NHTSA Data Summary for 2020 Chrysler Voyager

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2020 Chrysler Voyager. The data includes 11 consumer complaints filed by vehicle owners, 1 manufacturer-initiated safety recalls, 1 reported crashes, and safety rating assessments associated with this vehicle.

The NHTSA has assigned the 2020 Chrysler Voyager an overall safety rating of 5 out of 5 stars, with a frontal crash rating of 5 stars, a side crash rating of 5 stars, and a rollover rating of 4 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.