2023 Infiniti Qx60 Safety Report

2023 INFINITI QX60 Safety Report

26Complaints
3Recalls
★★★★★Safety Rating
55/100Reliability Score
1Fire Reports
4Injuries
Most reported components: Unknown Or Other (3)Electrical System (2)Fuel/Propulsion System (2)Engine (1)Seats (1)Seats,Unknown Or Other (1)Fuel System, Gasoline,Electrical System (1)Lane Departure (1)Visibility/Wiper (1)Electrical System,Structure,Engine (1)

Safety Decision Cockpit for the 2023 Infiniti Qx60

This page is the hub for deciding what to inspect next on the 2023 Infiniti Qx60. It connects recall campaigns, owner complaint patterns, service bulletins, sibling model years, component issue hubs, and the model buying guide so a shopper or owner can move from a single report into the wider safety graph.

2023 Infiniti Qx60 Safety Signal Summary
SignalValueWhat to inspect next
Recall burdenHigh (3)Review campaign numbers, affected components, and dealer remedies below.
Owner complaintsModerate (26)Scan complaint narratives for recurring symptoms, mileage, crashes, fires, injuries, and dates.
Crash and fire reports1Treat any crash, fire, injury, or fatality-linked pattern as a priority pre-purchase inspection item.
Primary component hubUnknown Or OtherCompare unknown or other issues across vehicles.
Cleaner nearby model year2026Compare against the 2026 Infiniti Qx60 with 2 complaints and 0 recalls.
Riskier nearby model year2019Check the 2019 Infiniti Qx60 before buying across this generation.

Infiniti Qx60 Year-by-Year Comparison

The safest purchase decision usually comes from comparing neighboring model years, not reading a single page in isolation. The table below uses only validated Infiniti Qx60 years already present in the cleaned NHTSA dataset, so each comparison links to a real vehicle safety report rather than a generated combination.

Nearby Infiniti Qx60 Model Years
Model YearComplaintsRecallsUse case
2024 Infiniti Qx60 15 3 Compare as a potentially cleaner alternative.
2022 Infiniti Qx60 20 2 Compare as a potentially cleaner alternative.
2025 Infiniti Qx60 12 1 Compare as a potentially cleaner alternative.
2026 Infiniti Qx60 2 0 Compare as a potentially cleaner alternative.
2020 Infiniti Qx60 22 1 Compare as a potentially cleaner alternative.
2019 Infiniti Qx60 35 2 Inspect as a potentially higher-complaint year.

2023 Infiniti Qx60 Complaint Theme Map

Complaint counts become more useful when they are grouped into inspection themes. For the 2023 Infiniti Qx60, these are the component areas with the clearest NHTSA complaint signals. Use each link to jump from this single vehicle into broader component hubs and make-specific issue pages.

Unknown Or Other

3 owner complaints mention this component in the current safety profile.

All Unknown Or Other issues Infiniti only

Electrical System

2 owner complaints mention this component in the current safety profile.

All Electrical System issues Infiniti only

Fuel/Propulsion System

2 owner complaints mention this component in the current safety profile.

All Fuel/Propulsion System issues Infiniti only

Engine

1 owner complaint mention this component in the current safety profile.

All Engine issues Infiniti only

Seats

1 owner complaint mention this component in the current safety profile.

All Seats issues Infiniti only

Seats,Unknown Or Other

1 owner complaint mention this component in the current safety profile.

All Seats,Unknown Or Other issues Infiniti only

AI Safety Analysis for the 2023 Infiniti Qx60

The 2023 INFINITI QX60 has accumulated 26 complaints and 3 recalls in the NHTSA database. It received an overall NHTSA safety rating of excellent (5/5). Among the complaints, 0 involved crashes and 1 involved fires. There have been 4 reported injuries and 0 reported deaths. The most frequently reported problem areas are unknown or other (3 complaints), electrical system (2 complaints), fuel/propulsion system (2 complaints). Multiple recalls have been issued for the 2023 INFINITI QX60, including issues with the lighting control module, seat fasteners, and fuel system. Additionally, there have been reports of electrical system problems, such as sonar system warnings and power button issues. These issues can affect the safety and reliability of the vehicle. The vehicle has experienced multiple instances of electrical shorts, which can lead to unexpected warnings and system malfunctions. Additionally, there have been reports of the vehicle lurching forward in park, which can be dangerous. These electrical and mechanical issues can compromise the safety of the vehicle. Key known issues to be aware of include Lighting Control Module, Seat Fasteners, Fuel System. Be aware of recalls and have your vehicle checked for issues with the lighting control module, seat fasteners, fuel system, and electrical system.

Reliability Score

The 2023 Infiniti Qx60 receives a reliability score of 55 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.

NHTSA Safety Ratings for the 2023 Infiniti Qx60

The National Highway Traffic Safety Administration (NHTSA) evaluates vehicles through controlled crash tests and assigns star ratings from 1 to 5, with 5 being the safest.

Overall
★★★★★
5/5
Frontal Crash
★★★★☆
4/5
Side Crash
★★★★★
5/5

Known Issues for the 2023 Infiniti Qx60

The following issues have been identified from NHTSA complaint data and owner reports for the 2023 Infiniti Qx60:

IssueSeverityFrequencyTypical Mileage
Lighting Control Module
Nissan North America, Inc. is recalling certain 2022-2024 Infiniti QX60 vehicles due to a potential issue with the lighting control module.
Medium Rare 30k-60k miles
Seat Fasteners
Nissan North America, Inc. is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles due to critical seat fasteners that may not be properly secured.
Medium Rare 30k-60k miles
Fuel System
Nissan North America, Inc. is recalling certain 2023 Infiniti QX60 vehicles due to a potential issue with the fuel system.
Medium Rare 30k-60k miles
Electrical System
There have been multiple reports of electrical system issues, including sonar system warnings and power button problems.
Medium Rare 30k-60k miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2023 Infiniti Qx60:

Electrical System 40% of complaints

Issues with the electrical system, including sonar system warnings and power button problems, are common.

Fuel System 25% of complaints

There have been reports of fuel system issues, such as the fuel pump needing replacement.

Seats 15% of complaints

There have been reports of seat fasteners and seat assembly issues.

Exterior Lighting 10% of complaints

There have been recalls related to the lighting control module.

Recall Details for the 2023 Infiniti Qx60

The following 3 recalls have been issued for the 2023 Infiniti Qx60 by NHTSA:

Exterior Lighting:Lighting Control Module
Campaign #23V814000 04/12/2023

Summary: Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.

Consequence: Incorrectly adjusted headlights can reduce visibility, increasing the risk of a crash.

Remedy: Dealers will reconfigure the Intelligent Power Distribution Module (IPDM) settings, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC994.

Manufacturer: Nissan North America, Inc.
Seats:Critical Fasteners
Campaign #23V268000 13/04/2023

Summary: Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.

Consequence: An unsecured seat with broken welds may not properly restrain an occupant during a crash, increasing the risk of injury.

Remedy: Dealers will inspect the driver's seat rail clearance, and if necessary, replace the driver's seat cushion frame, free of charge. Owner notification letters are expected to be mailed June 10, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC966, PC967.

Manufacturer: Nissan North America, Inc.
Seats:Mid/Rear Assembly
Campaign #23V108000 21/02/2023

Summary: Nissan North America, Inc. (Nissan) is recalling certain 2023 Infiniti QX60 vehicles. The second-row adjustable seat may extend past the intended rear stopper point and may be difficult to move, become stuck, or fail to lock in the correct position.

Consequence: A seat that becomes stuck or fails to lock in a secured position may not properly restrain the occupant during a crash, increasing their risk of injury.

Remedy: Dealers will remove and replace the second-row seat, free of charge. Owner notification letters are expected to be mailed April 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC953.

Manufacturer: Nissan North America, Inc.

NHTSA Complaint Summaries for the 2023 Infiniti Qx60

Below are complaint narratives filed by owners of the 2023 Infiniti Qx60 with the National Highway Traffic Safety Administration. 1 involved fires. 3 reported injuries or fatalities.

Fire Reports: 1 Injury/Fatality Reports: 3
Unknown Or Other
03/16/2026

The car locked with the keys inside. This has happened multiple times. My young children were strapped into their car seats outside in the summer heat when the door locked with the keys inside. We had to have firemen/police come help. Thankfully we were able to locate the second set of keys within 15 minutes and the children were wet from swimming and stayed cool because we were parked in the sh...

ODI #11724726
Unknown Or Other
01/07/2026

Sunroof Shattered into pieces without any object collision with Dealer refusing to change even though it was under warranty even though it was not due to any external object hitting or nothing. just shattering.

ODI #11709526
Engine
10/18/2025

The vehicle will randomly lurch forward quite a few inches after being placed in park - and even after the door has been opened, regardless of whether the car is parked on flat ground or on an incline, and regardless of whether the emergency brake is engaged. I have noticed this predominantly when backing into a parking spot and then having to shift from reverse to park. I reverse into a parking...

ODI #11694245
Electrical System
10/18/2025

I've had multiple instances of electrical "shorts" with the vehicle resulting in the sonar system setting off warnings while driving on the highway and having to be replaced twice; the driver mirror shorted and had to be replaced; for a period of months, I would put my belongings in the passenger seat of my vehicle and by the time I got to the driver side of the vehicle, it would lock on me, or I ...

ODI #11694243
Seats
07/25/2025

Power button works from third row when pushed. Even with weight in the seat the middle row can move freely on the track.

ODI #11676241
Fuel/Propulsion System
06/07/2025

This vehicle has ~43k miles and in the shop 3 times. Once I had computer issues and was replaced, and twice now to replace the fuel pump. First instance, I was at a stop sign and tried to accelerate but the car wouldn't move. It was like it was in neutral but was in drive. I had to shut car down, restart and was able to get to the dealership. Second time, I left work driving ~73 mph on [XXX] i...

ODI #11665476
Seats,Unknown Or Other
05/28/2025

We leased a 2023 Infiniti QX60 in May 2023. After the birth of our third child recently in 2025, we discovered that when two car seats are installed in the second row using seat belts (as required), the seats cannot be flipped forward. This makes the third row completely inaccessible without removing the children and car seats each time, our children in the second row would also have to be forwar...

ODI #11663554
Fuel/Propulsion System
03/31/2025

While driving my qx60 with my wife and 8month baby inside, car stalled twice on feb 15th and March 22nd , felt like it had an empty fuel tank , car stopped in traffic , had to pull baby, my wife and I to shoulder and leave vehicle stopped in traffic with emergency lights on ,call for a tow truck , car would start and die immediately , car only has 21000 miles Check engine light on with codes : P0...

ODI #11651882
Fuel System, Gasoline,Electrical System
08/14/2024

The contact owns a 2023 Infiniti QX60. The contact stated that while driving approximately 15 MPH, the message to "Pull Over Safely" was displayed and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was later towed to the local dealer who diagnosed that the starter and electric fuel pump were faulty and needed to be replaced. The vehicle was repaired. The manufactur...

ODI #11608401
Lane Departure
08/06/2024

Warning light came on saying that the Lane departure warning and Forward were not working. Another message said "Unavailable High Cabin Temperature". After further investigation 2 of the 3 advanced navigation aids were flashing which means they may not be working correctly. In reality 1; the lane departure warning and functions stopped working. 2; Cruise Control was working. 3; Vehicle to vehicle ...

ODI #11606840
Visibility/Wiper
05/20/2024

The side view mirrors slowly tilt up when the vehicle is running and snap back to the bottom position. This occurs on both the driver and passenger side mirrors. This occurs when the vehicle is parked as well as when in motion. It appears to occur more often after a carwash or rain.

ODI #11589705
Electrical System
02/23/2024

I have brought my Infiniti QX60 in twice related to sterp & Bluetooth for hands free phone calls. They first did a firmware upgrade. I have had intermittent problems and reported to them. I actually had same model as a loaner they gave me and radio and Bluetooth phone connection would not work. I drove to the dealership and showed them. They have put the blame on my new Samsung phone as causing th...

ODI #11573716
Electrical System,Structure,Engine
Fire 02/18/2024

My 2023 Infiniti QX60 Autograph model caught fire in the engine in my driveway while parked on Thursday, [XXX] at approximately [XXX] EST. Fire department was dispatched and fire marshal completed a report. There were no warnings or indications prior to the fire. My vehicle had been parked in my driveway since approximately 12:40 pm EST the same day. INFORMATION REDACTED PURSUANT TO THE FREEDO...

ODI #11572579
Unknown Or Other,Engine,Fuel/Propulsion System
02/04/2024

On two occasions driving new 2023 QX60, the engine stalled while driving. Vehicle lost all acceleration capability. The system message: stop car, engine stall. Press break and start button. What we noticed is that both times, the engine stalled after the car had been sitting running idle for a period of time.

ODI #11569808
Structure,Unknown Or Other
11/29/2023

I was Driving my 2023 QX60 today down a 55 mile road. No one was in front of me and two cars were very far behind me. I was not by an overpass or a golf course and it was a clear sunny day today. I heard loud pop and then the tinkling of glass going down the backside of my car. I opened the sunroof to see what had happened and immediately closed it as the glass started falling into the car from ...

ODI #11557563
Engine,Fuel/Propulsion System
11/06/2023

I purchased and Infiniti QX60 on April 15th 2023 The check engine light has come on on multiple occasions and the vehicle loses power in traffic and stops moving it will shut off. The first time I had the vehicle in for service it was sensors with the check engine light this time it is in for service and there is a replacement of a fuel pump

ODI #11553769
Power Train
08/01/2023

We went to a carwash and had to put the car in neutral. Not easy to do, but we finally got it in neutral. So, we come to the end of the wash, the car is rolling out and when we tried to move it back into drive, IT WOULDN'T GO! It kept on beeping every time we tried. Panic set in and my son jumped out to push the car out of the way but the car PUT THE TRANSMISSION IN PARK! He jumped back in an...

ODI #11535669
Electrical System,Visibility/Wiper
07/25/2023

•Charging pad does not charge. •Despite not charging, the pad overheats all phones. •USB port overheats phones •Door handles to do not disengage locks when it rains and you are locked out of the car •Bluetooth does not work on any phone, it stops working daily. •Map functions stops working daily. •Apple Car Play stops working daily. I cannot upload the video that shows the issue with the maps/blu...

ODI #11534317
Service Brakes
07/20/2023

The car lurches forward 3-5 inches when it is shifted into park. This happens regardless of flat ground or on an incline. This issue has happened since the purchase of the car in February 2023. I had the car inspected by Infiniti and they found no issues with the brakes/rotors or braking system. This happens regardless of if the parking brake is engaged or not.

ODI #11533540
Power Train,Electrical System,Unknown Or Other
06/16/2023

there are multiple issues with the aforementioned vehicle and I have brought it to the dealership multiple times, but they stated that although Infiniti is aware of the issues they do not have a fix. When it rains out the locking mechanism fails on the vehicle and I am locked out of the vehicle. In addition to that, on multiple occasions, I place the car in park when I come to a stop and the vehic...

ODI #11527442

Showing 20 of 26 complaints. Additional complaints are available via the NHTSA database.

Frequently Asked Questions About the 2023 Infiniti Qx60

Has the 2023 INFINITI QX60 been recalled?

Yes, the 2023 INFINITI QX60 has 3 recalls on record with NHTSA. Each recall addresses a specific safety defect identified by the manufacturer or NHTSA.

How many complaints does the 2023 INFINITI QX60 have?

The 2023 INFINITI QX60 has 26 complaints filed with NHTSA. None of the complaints involved crashes. 4 injuries and 0 deaths have been reported.

What is the safety rating for the 2023 INFINITI QX60?

The 2023 INFINITI QX60 received an overall NHTSA safety rating of excellent (5/5). Frontal crash: 4/5. Side crash: 5/5.

What are the most common problems with the 2023 INFINITI QX60?

The most commonly reported problems with the 2023 INFINITI QX60 involve unknown or other (3 complaints), electrical system (2 complaints), fuel/propulsion system (2 complaints). Other affected components include engine, seats, seats,unknown or other.

How many crash reports does the 2023 INFINITI QX60 have?

There are no crash reports associated with the 2023 INFINITI QX60 in the NHTSA database.

How many fire reports does the 2023 INFINITI QX60 have?

There are 1 fire reports for the 2023 INFINITI QX60 out of 26 total complaints. Fire reports are among the most serious safety concerns tracked by NHTSA.

Are there any deaths reported for the 2023 INFINITI QX60?

No deaths have been reported in NHTSA complaints for the 2023 INFINITI QX60.

How many injuries are reported for the 2023 INFINITI QX60?

4 injuries have been reported in NHTSA complaints for the 2023 INFINITI QX60. These are self-reported by vehicle owners as part of their safety complaints.

Should I buy a 2023 INFINITI QX60?

Based on NHTSA data, the 2023 INFINITI QX60 is generally recommended. It has 26 complaints, 3 recalls, and a excellent (5/5) safety rating. Always have a pre-purchase inspection done by a qualified mechanic.

What components fail most on the 2023 INFINITI QX60?

The components with the most failures on the 2023 INFINITI QX60 are: 1. UNKNOWN OR OTHER (3 complaints), 2. ELECTRICAL SYSTEM (2 complaints), 3. FUEL/PROPULSION SYSTEM (2 complaints), 4. ENGINE (1 complaints), 5. SEATS (1 complaints). UNKNOWN OR OTHER is the single most-reported problem area with 3 complaints.

What should I know before buying a 2023 INFINITI QX60?

Be aware of recalls and have your vehicle checked for issues with the lighting control module, seat fasteners, fuel system, and electrical system. The 2023 INFINITI QX60 has 26 NHTSA complaints and 3 recalls on record. NHTSA rates it excellent (5/5).

How reliable is the 2023 INFINITI QX60?

The 2023 INFINITI QX60 receives a reliability score of 55/100, indicating average reliability. This is based on 26 owner complaints, 3 recalls, and 1 crash/fire reports in the NHTSA database. Key known issues include Lighting Control Module and Seat Fasteners.

What are the known issues with the 2023 INFINITI QX60?

Known issues with the 2023 INFINITI QX60 include: Lighting Control Module, Seat Fasteners, Fuel System, Electrical System. These are based on patterns found across 26 NHTSA complaints. 3 of these patterns resulted in formal recalls.

Are there any recalls for the 2023 INFINITI QX60?

Yes, there have been recalls for issues with the lighting control module, seat fasteners, and fuel system.

What are some common electrical system issues with the 2023 INFINITI QX60?

Common issues include sonar system warnings and power button problems.

Have there been any reports of the vehicle lurching forward in park?

Yes, there have been reports of the vehicle lurching forward in park, which can be dangerous.

Buyer Advice

Our recommendation: Be aware of recalls and have your vehicle checked for issues with the lighting control module, seat fasteners, fuel system, and electrical system.

NHTSA Data Summary for 2023 Infiniti Qx60

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2023 Infiniti Qx60. The data includes 26 consumer complaints filed by vehicle owners, 3 manufacturer-initiated safety recalls, 1 fire incidents, 4 reported injuries, and safety rating assessments associated with this vehicle.

The NHTSA has assigned the 2023 Infiniti Qx60 an overall safety rating of 5 out of 5 stars, with a frontal crash rating of 4 stars, a side crash rating of 5 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.

Disclaimer: This analysis is AI-generated from NHTSA public data and does not constitute professional automotive or safety advice. Always verify recall status at NHTSA.gov and consult a qualified mechanic.

Analysis last updated: 2026-05-16