2019 Jeep Cherokee Safety Report
2019 Jeep Cherokee Safety and Reliability Report
Safety Decision Cockpit for the 2019 Jeep Cherokee
This page is the hub for deciding what to inspect next on the 2019 Jeep Cherokee. It connects recall campaigns, owner complaint patterns, service bulletins, sibling model years, component issue hubs, and the model buying guide so a shopper or owner can move from a single report into the wider safety graph.
| Signal | Value | What to inspect next |
|---|---|---|
| Recall burden | High (10) | Review campaign numbers, affected components, and dealer remedies below. |
| Owner complaints | High (1500) | Scan complaint narratives for recurring symptoms, mileage, crashes, fires, injuries, and dates. |
| Crash and fire reports | 58 | Treat any crash, fire, injury, or fatality-linked pattern as a priority pre-purchase inspection item. |
| Primary component hub | Power Train | Compare power train issues across vehicles. |
| Cleaner nearby model year | 2022 | Compare against the 2022 Jeep Cherokee with 37 complaints and 2 recalls. |
| Riskier nearby model year | 2016 | Check the 2016 Jeep Cherokee before buying across this generation. |
Jeep Cherokee Year-by-Year Comparison
The safest purchase decision usually comes from comparing neighboring model years, not reading a single page in isolation. The table below uses only validated Jeep Cherokee years already present in the cleaned NHTSA dataset, so each comparison links to a real vehicle safety report rather than a generated combination.
| Model Year | Complaints | Recalls | Use case |
|---|---|---|---|
| 2020 Jeep Cherokee | 226 | 2 | Compare as a potentially cleaner alternative. |
| 2018 Jeep Cherokee | 658 | 7 | Compare as a potentially cleaner alternative. |
| 2021 Jeep Cherokee | 118 | 3 | Compare as a potentially cleaner alternative. |
| 2017 Jeep Cherokee | 1299 | 6 | Compare as a potentially cleaner alternative. |
| 2022 Jeep Cherokee | 37 | 2 | Compare as a potentially cleaner alternative. |
| 2016 Jeep Cherokee | 1379 | 9 | Compare as a potentially cleaner alternative. |
2019 Jeep Cherokee Complaint Theme Map
Complaint counts become more useful when they are grouped into inspection themes. For the 2019 Jeep Cherokee, these are the component areas with the clearest NHTSA complaint signals. Use each link to jump from this single vehicle into broader component hubs and make-specific issue pages.
Power Train
449 owner complaints mention this component in the current safety profile.
All Power Train issues Jeep onlyEngine
157 owner complaints mention this component in the current safety profile.
All Engine issues Jeep onlyUnknown Or Other
120 owner complaints mention this component in the current safety profile.
All Unknown Or Other issues Jeep onlyElectrical System
70 owner complaints mention this component in the current safety profile.
All Electrical System issues Jeep onlySteering
55 owner complaints mention this component in the current safety profile.
All Steering issues Jeep onlyElectrical System,Engine
48 owner complaints mention this component in the current safety profile.
All Electrical System,Engine issues Jeep onlyAI Safety Analysis for the 2019 Jeep Cherokee
Reliability Score
The 2019 Jeep Cherokee receives a reliability score of 85 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates above-average reliability relative to comparable vehicles.
NHTSA Safety Ratings for the 2019 Jeep Cherokee
The National Highway Traffic Safety Administration (NHTSA) evaluates vehicles through controlled crash tests and assigns star ratings from 1 to 5, with 5 being the safest.
Known Issues for the 2019 Jeep Cherokee
The following issues have been identified from NHTSA complaint data and owner reports for the 2019 Jeep Cherokee:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| Power Train Recalled for power transfer unit and automatic transmission issues, affecting 44.9% of vehicles. |
Medium | Rare | 30k-60k miles |
| Steering Recalled for steering rack gear issues, affecting 55% of vehicles. |
Medium | Rare | 30k-60k miles |
| Electrical System Recalled for instrument cluster issues, affecting 70% of vehicles. |
Medium | Rare | 30k-60k miles |
| Service Brakes Recalled for erratic behavior, affecting 30% of vehicles. |
Low | Rare | 30k-60k miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2019 Jeep Cherokee:
Recalled for power transfer unit and automatic transmission issues.
Recalled for steering rack gear issues.
Recalled for instrument cluster issues.
Recalled for erratic behavior.
Recall Details for the 2019 Jeep Cherokee
The following 10 recalls have been issued for the 2019 Jeep Cherokee by NHTSA:
Summary: Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Consequence: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Summary: Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Summary: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Consequence: In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Summary: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Consequence: In the event of a crash, the seat may move, increasing the risk of injury.
Remedy: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Summary: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Consequence: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Remedy: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Summary: Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Consequence: A vehicle stall can increase the risk of crash.
Remedy: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Summary: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall o...
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Summary: Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Summary: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Consequence: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Summary: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Consequence: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
NHTSA Complaint Summaries for the 2019 Jeep Cherokee
Below are complaint narratives filed by owners of the 2019 Jeep Cherokee with the National Highway Traffic Safety Administration.
The contact owns a 2019 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the vehicle independently accelerated. The “Service 4WD” warning light was illuminated. The contact pressed and held down the brake pedal to stop the vehicle. In addition, the contact stated that when the vehicle stopped, the vehicle rolled forward. The contact turned off the vehicle. The contact state...
The service 4WD light came on and vehicle doesn’t have 4WD capabilities right now because the PTU is bad. They also can’t get the part because so many people are having the same issue. I have a Jeep for the 4WD capabilities and had difficulty driving to work during a winter snow storm because the dealer can’t fix it because too many people need the part. Other Jeeps are under recall for the same i...
I was driving on the highway going approximately 75mph, everything was 100% normal. All of a sudden, and at once, my steering wheel started to shake, the car lost power/acceleration and speed quickly dropped. The engine was making loud noises. We pulled over, called my mechanic I've had for 35yrs. We were able to get the car to the garage driving very slowly, it wouldn't go above maybe 30mph. My m...
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving approximately 30 MPH, there was a grinding sound coming from the rear of the vehicle. The vehicle stalled and failed to drive forward. The vehicle was later towed to the local dealer to be diagnosed. The contact was informed that the PTU had failed and needed to be replaced. The contact was informed that the vehicle was n...
The vehicle experienced a sudden engine failure while driving. Prior to failure, a flashing check engine light appeared along with severe engine misfire, sputtering, and loss of power. The vehicle became unsafe to operate and required towing. The vehicle had recently undergone recall service (PTU recall 01C) at an authorized dealership. Shortly after that service, the engine failure occurred. It ...
Warning light indicating "SVC 4WD" came on. Drive became erratic. Immediately took to Jeep dealer and found that PTU had failed though this VIN apparently not covered by ongoing recall (01C) of vehicles of the same year, make, and model. Parts to make repairs unavailable and on indefinite backorder. Seems clear that recall 01C should have been much broader and covered all vehicles with this well-k...
I have a 2019 jeep cherokee limited vin# [XXX] There is less than 65000 miles on it and the ptu has gone bad, I have been told by dealer its the same ptu with same issues that's apart of the factory recall for the 2017 - 2019 models jeeps however my specific model has not been recalled but its the same part INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(...
The PTU assembly has failed internally. The repair shop has collected a DTC as well which is C14A7-97 "PTU obstructed." The vehicle is available for inspection, but the repair shop has not disassembled the unit as disassembly is not required based off the symptoms and trouble code populated, the only repair for this is PTU replacement. If the vehicle had continued to be driven, there is a poss...
The contact owns a 2019 Jeep Cherokee. The contact stated that while operating the vehicle, there was a mechanical clunking sound coming from the rear of the vehicle, and the 4WD failed to engage as needed. The message "Service 4WD" was displayed. The vehicle was taken to the local mechanic to be diagnosed, and it was determined that the PTU needed to be replaced. The vehicle was not yet repaired....
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the message "4WD Not Available" displayed, and the 4WD warning light was illuminated. Additionally, the vehicle vibrated while driving. The vehicle was taken to an independent mechanic, who determined that the power transfer unit (PTU) was damaged and needed to be replaced. The vehicle was not rep...
The Parking Assist, parking, ABS warning continues. There is a recall on the year model but not my VIN. I have not even been able to afford the sales tax (over 1000 USD) and dealer refuses to assist with the cost of diagnostic or malfunction repair.
My vehicle has has these issues since I bought them but were unaware of how to report them. I also got a recall letter about my PTU failure and Feldman Jeep in Livonia falsely reported the recall completed and it wasn’t. My car is noisy and vibrational when driving higher speeds, service 4wd messages and noise when I turn the automatic brakes off.
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at undisclosed speeds on several occasions, the message "Service 4WD" was displayed. The vehicle was taken to the dealer, where it was diagnosed and determined that the power transfer unit and the shift actuator needed to be replaced. The vehicle was not repaired due to the parts being on backorder. The vehicle was taken ...
The car only has 79 miles and the transmission is slugglisg it has a delay in it when you accelerate. and lots of 2019 Jeep Cherokee latitude plus have been recalled for the transmission. Just not my VIN number, but my car is having an exact same problem as the other 2019.
For over a year, my SVC 4Wdrive light continues to be on. I received a PTU recall notice a year ago with a recall with no fix at the time. I had the dealership look at the issue with he service light always turning on at random times. They informed it was related to the recall and the vehicle was still okay to drive. When I use 4W drive the SVC light comes in on addition to randomly coming on at a...
I took my vehicle to a dealership in response to the recent recall for the PTU unit. They simply "updated software" and claim the error code indicating ptu issues was not present and therefore are not required to replace the part. My vehicle has the textbook "symptoms" as directly outlined on the first recall notice (before a remedy was available) and the second notice; noise, service 4wd notifica...
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was a loud sound coming from the vehicle, and there was an abnormal odor inside the vehicle. The vehicle was taken to a dealer, where it was repaired; however, the failure persisted. The contact stated that while accelerating, the "Service AWD" warning light illuminated, and the vehicle shut...
The contact owns a 2019 Jeep Cherokee. The contact stated that on several occasions while driving approximately 70 MPH, there was an abnormally strong burning odor inside the cabin of the vehicle. On another occasion, while the vehicle was parked, there was condensation underneath the front of the vehicle. The vehicle was not diagnosed or repaired; however, the contact inspected the vehicle and ob...
The contact owns a 2019 Jeep Cherokee. The contact stated while driving 4 MPH into a parking lot, the “Service 4WD” light illuminated and turned on and off. The vehicle was taken to the local dealer where it was diagnosed and a code for the PTU was retrieved. The vehicle was repaired, but the failure recurred. The “Service 4WD” light was illuminated. Additionally, while driving, accelerating, or d...
On March 1, 2026, while traveling south on Colonel Rodman Highway, I heard a sudden explosive noise and the Jeep bucked and jerked violently, nearly causing an accident. We were able to reach the breakdown lane, but the situation created a highly hazardous driving condition. My research identified a significant PTU recall and TSB 9004402, which acknowledges complexities and compatibility issues b...
Showing 20 of 1500 complaints. Additional complaints are available via the NHTSA database.
Frequently Asked Questions About the 2019 Jeep Cherokee
Has the 2019 JEEP CHEROKEE been recalled?
Yes, the 2019 JEEP CHEROKEE has 10 recalls on record with NHTSA. Each recall addresses a specific safety defect identified by the manufacturer or NHTSA.
How many complaints does the 2019 JEEP CHEROKEE have?
The 2019 JEEP CHEROKEE has 1,500 complaints filed with NHTSA. Of these, 39 involved crashes. 37 injuries and 0 deaths have been reported.
What is the safety rating for the 2019 JEEP CHEROKEE?
The 2019 JEEP CHEROKEE received an overall NHTSA safety rating of good (4/5). Frontal crash: 4/5. Side crash: 5/5. Rollover: 4/5.
What are the most common problems with the 2019 JEEP CHEROKEE?
The most commonly reported problems with the 2019 JEEP CHEROKEE involve power train (449 complaints), engine (157 complaints), unknown or other (120 complaints). Other affected components include electrical system, steering, electrical system,engine.
How many crash reports does the 2019 JEEP CHEROKEE have?
There are 39 crash reports associated with the 2019 JEEP CHEROKEE out of 1,500 total complaints (2.6% of complaints involved crashes).
How many fire reports does the 2019 JEEP CHEROKEE have?
There are 19 fire reports for the 2019 JEEP CHEROKEE out of 1,500 total complaints. Fire reports are among the most serious safety concerns tracked by NHTSA.
Are there any deaths reported for the 2019 JEEP CHEROKEE?
No deaths have been reported in NHTSA complaints for the 2019 JEEP CHEROKEE.
How many injuries are reported for the 2019 JEEP CHEROKEE?
37 injuries have been reported in NHTSA complaints for the 2019 JEEP CHEROKEE. These are self-reported by vehicle owners as part of their safety complaints.
Should I buy a 2019 JEEP CHEROKEE?
Based on NHTSA data, the 2019 JEEP CHEROKEE is extreme caution advised. It has 1,500 complaints, 10 recalls, and a good (4/5) safety rating. Always have a pre-purchase inspection done by a qualified mechanic.
What components fail most on the 2019 JEEP CHEROKEE?
The components with the most failures on the 2019 JEEP CHEROKEE are: 1. POWER TRAIN (449 complaints), 2. ENGINE (157 complaints), 3. UNKNOWN OR OTHER (120 complaints), 4. ELECTRICAL SYSTEM (70 complaints), 5. STEERING (55 complaints). POWER TRAIN is the single most-reported problem area with 449 complaints.
What should I know before buying a 2019 JEEP CHEROKEE?
Be cautious of power train and steering issues, as they are frequently reported. Check for recalls and address any electrical system or service brake problems promptly. The 2019 JEEP CHEROKEE has 1,500 NHTSA complaints and 10 recalls on record. NHTSA rates it good (4/5).
How reliable is the 2019 JEEP CHEROKEE?
The 2019 JEEP CHEROKEE receives a reliability score of 85/100, indicating above-average reliability. This is based on 1,500 owner complaints, 10 recalls, and 58 crash/fire reports in the NHTSA database. Key known issues include Power Train and Steering.
What are the known issues with the 2019 JEEP CHEROKEE?
Known issues with the 2019 JEEP CHEROKEE include: Power Train, Steering, Electrical System, Service Brakes. These are based on patterns found across 1,500 NHTSA complaints. 10 of these patterns resulted in formal recalls.
What are the most common issues with the 2019 Jeep Cherokee?
Power train and steering issues are the most common, with recalls for power transfer units, automatic transmissions, steering rack gear, and instrument cluster problems.
Are there any recalls for the 2019 Jeep Cherokee?
Yes, there are recalls for power transfer units, automatic transmissions, steering rack gear, and instrument cluster issues.
What should I do if I experience erratic behavior with my service brakes?
Contact your local Jeep dealer to check and repair the service brakes as soon as possible.
Buyer Advice
Our recommendation: Be cautious of power train and steering issues, as they are frequently reported. Check for recalls and address any electrical system or service brake problems promptly.
NHTSA Data Summary for 2019 Jeep Cherokee
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2019 Jeep Cherokee. The data includes 1500 consumer complaints filed by vehicle owners, 10 manufacturer-initiated safety recalls, 39 reported crashes, 19 fire incidents, 37 reported injuries, and safety rating assessments associated with this vehicle.
The NHTSA has assigned the 2019 Jeep Cherokee an overall safety rating of 4 out of 5 stars, with a frontal crash rating of 4 stars, a side crash rating of 5 stars, and a rollover rating of 4 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.
Disclaimer: This analysis is AI-generated from NHTSA public data and does not constitute professional automotive or safety advice. Always verify recall status at NHTSA.gov and consult a qualified mechanic.
Analysis last updated: 2026-05-16