2021 Jeep Cherokee Safety Report
2021 Jeep Cherokee: Strong Crash Ratings, but Significant Powertrain and Airbag Recall Concerns
AI Safety Analysis for the 2021 Jeep Cherokee
Reliability Score
The 2021 Jeep Cherokee receives a reliability score of 55 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.
Known Issues for the 2021 Jeep Cherokee
The following issues have been identified from NHTSA complaint data and owner reports for the 2021 Jeep Cherokee:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| Power Transfer Unit (Ptu) Failure Numerous complaints describe PTU failure, leading to 'Service 4WD' lights, loss of 4WD functionality, and in some cases, complete loss of motive power or vehicle stopping. This is a known issue, with some owners reporting it as early as 18,500 miles and others around 75,000-78,000 miles. |
High | Common | 70000-80000 miles |
| Transmission Issues (9-Speed Automatic) Complaints include jerking during stops, hesitation upon acceleration, harsh shifts, and complete transmission failure. One recall specifically addresses a transmission oil cooler hose leak that increases fire risk. |
High | Common | 30000-75000 miles |
| Uncommanded Braking At least one complaint details the vehicle performing uncommanded braking at speed, creating a significant rear-end collision risk. |
High | Occasional | unknown miles |
| Airbag Non-Deployment One complaint describes a head-on collision at 35 mph where airbags did not deploy, resulting in injuries. This aligns with a recall for an improperly secured right-side curtain airbag connector. |
High | Rare | unknown miles |
| Front Lower Control Arm Fracture A recall indicates that one or both front lower control arms may fracture while driving, leading to a loss of steering control and increased crash risk. |
High | Rare | unknown miles |
| Infotainment/Screen Malfunction The interior screen becoming pixelated, going black, or displaying error messages, affecting the rearview camera, climate control, and radio, posing a safety hazard due to loss of critical information and camera functionality. |
Medium | Occasional | unknown miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2021 Jeep Cherokee:
The most frequent complaints relate to the powertrain, specifically the Power Transfer Unit (PTU) and automatic transmission, leading to loss of power, jerking, and complete failure. This accounts for 39 out of 118 complaints.
Engine-related issues, including loss of motive power and the need for engine replacement, are reported, contributing to 8 complaints.
Despite a recall for airbag connectors, there is at least one complaint of airbags failing to deploy in a crash, indicating a potential ongoing safety risk. This accounts for 4 complaints.
Electrical issues, including infotainment system malfunctions affecting safety features like the rearview camera, are reported, contributing to 4 complaints.
Suspension problems, including a recall for fracturing front lower control arms, are noted, contributing to 4 complaints.
Frequently Asked Questions About the 2021 Jeep Cherokee
Is the 2021 Jeep Cherokee safe?
Based on NHTSA data, the 2021 Jeep Cherokee has strong crash test ratings (4-star overall, 5-star side), suggesting good occupant protection in collisions. However, it has 118 complaints, including 10 crashes and 7 injuries, and three significant safety recalls concerning airbags, transmission fluid leaks (fire risk), and fracturing control arms (loss of steering). The high number of powertrain complaints, particularly PTU failures, indicates potential reliability and safety concerns that could lead to loss of vehicle control or motive power.
What are common problems with the 2021 Jeep Cherokee?
The most reported issues for the 2021 Jeep Cherokee are related to the POWER TRAIN (39 complaints), primarily involving Power Transfer Unit (PTU) failures and automatic transmission malfunctions. Other common problems include infotainment system glitches affecting safety features, engine issues, and concerns with the airbag system, despite a recall.
Are there any recalls for the 2021 Jeep Cherokee?
Yes, the 2021 Jeep Cherokee has three recalls. These include an improperly secured right-side curtain airbag connector (NHTSA 21V-310), a transmission oil cooler hose that may leak and increase fire risk (NHTSA 21V-310), and front lower control arms that may fracture, leading to a loss of steering control (NHTSA 21V-310).
How does the 2021 Jeep Cherokee perform in crash tests?
The 2021 Jeep Cherokee received an overall 4-star safety rating from NHTSA. It scored 4 stars for frontal crash, 5 stars for side crash, and 4 stars for rollover resistance, indicating generally good performance in crash scenarios.
What should I look out for if buying a used 2021 Jeep Cherokee?
If considering a used 2021 Jeep Cherokee, prioritize checking if all three recalls have been addressed. Pay close attention to the powertrain for any signs of PTU or transmission issues, such as 'Service 4WD' lights, unusual shifting, or loss of power. Also, verify the functionality of the infotainment system and ensure no warning lights are illuminated.
Buyer Advice
Our recommendation: While the 2021 Jeep Cherokee has solid crash test ratings, the significant number of powertrain complaints and critical safety recalls warrant caution; ensure all recalls are completed and thoroughly inspect the powertrain and electrical systems before purchase.
NHTSA Data Summary for 2021 Jeep Cherokee
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2021 Jeep Cherokee. The data includes 118 consumer complaints filed by vehicle owners, 3 manufacturer-initiated safety recalls, 10 reported crashes, 4 fire incidents, 7 reported injuries, and safety rating assessments associated with this vehicle.
The NHTSA has assigned the 2021 Jeep Cherokee an overall safety rating of 4 out of 5 stars, with a frontal crash rating of 4 stars, a side crash rating of 5 stars, and a rollover rating of 4 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.