2024 Mazda Cx-5 Safety Report

2024 Mazda CX-5 achieves top NHTSA crash ratings but faces early complaints regarding braking, lighting, and structural issues.

30Complaints
0Recalls
★★★★★Safety Rating
75/100Reliability Score
4Crash Reports
2Injuries
Most reported components: Exterior Lighting (2)Electrical System,Unknown Or Other (2)Structure (2)Service Brakes (2)Unknown Or Other (2)Visibility/Wiper (2)Service Brakes,Forward Collision Avoidance (2)Steering,Service Brakes,Engine (1)Engine (1)Air Bags,Seat Belts,Seats (1)

AI Safety Analysis for the 2024 Mazda Cx-5

The 2024 Mazda CX-5 presents a strong overall safety profile, earning a perfect 5-star rating from NHTSA in Overall, Frontal, and Side crash tests, with a respectable 4-star rating in Rollover. This indicates excellent performance in controlled crash scenarios. However, despite its high ratings, the vehicle has accumulated 30 complaints, including 4 crashes and 2 injuries, with no reported fires or deaths. A notable pattern in complaints revolves around braking systems, with multiple reports of unintended acceleration, brake pedal failures, and automatic emergency braking malfunctions. For instance, one complaint details a vehicle suddenly accelerating and crashing into a refrigerator despite brake application, while another describes the automatic braking system engaging without an obstacle present. These issues, though not widespread enough to trigger a recall yet, warrant attention.

Reliability Score

The 2024 Mazda Cx-5 receives a reliability score of 75 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates above-average reliability relative to comparable vehicles.

Known Issues for the 2024 Mazda Cx-5

The following issues have been identified from NHTSA complaint data and owner reports for the 2024 Mazda Cx-5:

IssueSeverityFrequencyTypical Mileage
Adaptive Front-Lighting System (Afs) Motor Noise/Failure
Multiple reports of buzzing or grinding noises from the headlight assembly, specifically related to the AFS motor, indicating premature failure or defect.
Medium Occasional new-unknown miles
Unintended Acceleration/Brake Failure
Several complaints describe the vehicle accelerating unexpectedly, or the brake pedal failing to respond, leading to crashes in at least two reported incidents.
High Rare new-unknown miles
Automatic Emergency Braking (Aeb) Malfunction
Reports of the automatic braking system engaging without an apparent obstacle, or conversely, failing to prevent a collision.
High Rare new-unknown miles
Gas Filler Tube Overflow/Tank Issues
One complaint details gas overflowing during refueling due to a faulty back flow sensor, valve, and door in the gas tank, requiring tank replacement.
Medium Rare new-unknown miles
Sunroof Spontaneous Explosion
One incident reported the sunroof glass exploding while driving at highway speeds without external impact.
High Rare new-unknown miles
Steering Pull/Veering To The Right
A complaint indicates the vehicle consistently veers to the right, requiring continuous steering correction, even after dealership inspection.
Medium Rare new-unknown miles
Power Liftgate Unintended Opening
Sensitive key fob causing the power liftgate to open unintentionally, leading to damage when parked in confined spaces like garages.
Medium Occasional new-unknown miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2024 Mazda Cx-5:

Exterior Lighting 6% of complaints

Issues primarily related to the Adaptive Front-lighting System (AFS) motors causing noise or premature failure.

Electrical System,Unknown Or Other 6% of complaints

General electrical issues, including side mirror defroster malfunction and wireless charger overheating phones.

Structure 6% of complaints

Complaints about windshield rattling, sunroof explosion, and issues with door closing difficulty.

Service Brakes 6% of complaints

Reports of long/soft brake pedal, unintended acceleration, and automatic emergency braking malfunctions.

Unknown Or Other 6% of complaints

Miscellaneous issues including rear shock leak, gas tank overflow, and general vehicle system failures in low-traction conditions.

Visibility/Wiper 6% of complaints

Side view mirrors fogging up in rainy weather, impairing visibility even with defroster activated.

Service Brakes,Forward Collision Avoidance 6% of complaints

Specific issues with the forward collision avoidance system, including unintended braking.

Steering 3% of complaints

Vehicle pulling or veering to the right, requiring constant steering correction.

Engine 3% of complaints

Reports of timing chain cover leaking and engine spontaneously increasing RPMs.

Air Bags,Seat Belts,Seats 3% of complaints

Seat belt restraint not functioning as intended in a rear-end collision and uncomfortable front seats.

Frequently Asked Questions About the 2024 Mazda Cx-5

Is the 2024 Mazda CX-5 safe?

Based on NHTSA data, the 2024 Mazda CX-5 is rated highly for crash safety, achieving 5 stars overall, frontal, and side, and 4 stars for rollover. However, it has received 30 complaints, including 4 crashes and 2 injuries, with concerns about braking system malfunctions and lighting issues.

What are common problems with the 2024 Mazda CX-5?

The most reported issues for the 2024 Mazda CX-5 include problems with Exterior Lighting (6.7% of complaints, often AFS motor noise), Electrical System (6.7%, including defroster and wireless charger issues), Structure (6.7%, windshield rattle, sunroof), and Service Brakes (6.7%, unintended acceleration, brake failure, AEB malfunctions).

Has the 2024 Mazda CX-5 had any recalls?

As of the provided data, the 2024 Mazda CX-5 has had 0 recalls issued by NHTSA.

Are there any concerns about the braking system?

Yes, there are several concerns regarding the braking system, including complaints of unintended acceleration, brake pedal failure to respond, and the automatic emergency braking system activating without cause. These issues have been linked to at least two crashes.

What should I look out for if considering a 2024 Mazda CX-5?

Prospective buyers should be aware of reported issues with the Adaptive Front-lighting System, potential braking system malfunctions (unintended acceleration, AEB), and structural concerns like windshield rattling or sunroof integrity. While overall crash ratings are excellent, these early complaints warrant attention.

Buyer Advice

Our recommendation: While the 2024 Mazda CX-5 boasts excellent crash test ratings, potential buyers should be mindful of early complaints regarding braking system anomalies and lighting issues; a thorough pre-purchase inspection and awareness of these specific concerns are advisable.

NHTSA Data Summary for 2024 Mazda Cx-5

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2024 Mazda Cx-5. The data includes 30 consumer complaints filed by vehicle owners, 0 manufacturer-initiated safety recalls, 4 reported crashes, 2 reported injuries, and safety rating assessments associated with this vehicle.

The NHTSA has assigned the 2024 Mazda Cx-5 an overall safety rating of 5 out of 5 stars, with a frontal crash rating of 5 stars, a side crash rating of 5 stars, and a rollover rating of 4 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.