2024 Mazda Cx-50 Safety Report

The 2024 Mazda CX-50 presents a generally strong safety profile based on NHTSA ratings, achieving a perfect 5-star overall rating, including 5 stars for frontal and side crash tests, and a 4-star rollover rating. However, despite these excellent crash test results, the vehicle has accumulated 27 complaints, including 2 crashes and 6 injuries, which is notable for a relatively new model year. A significant concern is the single recall issued for trailer hitch assembly bolts that may loosen, potentially creating a road hazard and increasing crash risk. This recall directly addresses a structural integrity issue that could have severe consequences. Analysis of the complaint data reveals several recurring patterns. 'STRUCTURE' is the most frequently cited component with 4 complaints, including issues like door stop detent failure causing rapid door closure and injuries, and windshield integrity problems with cracks radiating from the A-pillar. 'FORWARD COLLISION AVOIDANCE' systems also show 3 complaints, with drivers reporting dangerous automatic braking at highway speeds and the system being 'dangerous.' 'UNKNOWN OR OTHER' also has 3 complaints, encompassing issues like a severe burning smell after driving and water leaks in the cargo area. Other notable complaints include 'LANE DEPARTURE, BACK OVER PREVENTION' (2 complaints) and 'VISIBILITY/WIPER' (2 complaints), with specific mentions of blind spot monitoring system failures in heavy traffic and sun glare issues from the hood design. The recall for trailer hitch bolts is a critical safety concern, as a detached hitch can become a significant road hazard. While the number of complaints is relatively low for a vehicle, the nature of some issues, such as steering wheel detachment, automatic transmission failure, and unintended acceleration, are severe and warrant close attention. The discrepancy between high crash test ratings and specific complaints about safety systems (like forward collision avoidance) and structural integrity suggests that while the vehicle performs well in controlled crash scenarios, there may be real-world operational and component reliability issues affecting driver safety and confidence. The 6 reported injuries further underscore the seriousness of some of these complaints.

Our recommendation: Despite excellent crash test ratings, potential buyers should be aware of the recall for trailer hitch bolts and the emerging pattern of complaints regarding structural integrity, safety system malfunctions, and steering issues. Thoroughly inspect any accessory trailer hitches and test all safety features during a test drive.