2020 Mazda Cx-9 Safety Report
2020 MAZDA CX-9 Safety Report
Safety Decision Cockpit for the 2020 Mazda Cx-9
This page is the hub for deciding what to inspect next on the 2020 Mazda Cx-9. It connects recall campaigns, owner complaint patterns, service bulletins, sibling model years, component issue hubs, and the model buying guide so a shopper or owner can move from a single report into the wider safety graph.
| Signal | Value | What to inspect next |
|---|---|---|
| Recall burden | Moderate (1) | Review campaign numbers, affected components, and dealer remedies below. |
| Owner complaints | Low (16) | Scan complaint narratives for recurring symptoms, mileage, crashes, fires, injuries, and dates. |
| Crash and fire reports | 0 | Treat any crash, fire, injury, or fatality-linked pattern as a priority pre-purchase inspection item. |
| Primary component hub | Engine | Compare engine issues across vehicles. |
2020 Mazda Cx-9 Complaint Theme Map
Complaint counts become more useful when they are grouped into inspection themes. For the 2020 Mazda Cx-9, these are the component areas with the clearest NHTSA complaint signals. Use each link to jump from this single vehicle into broader component hubs and make-specific issue pages.
Engine
3 owner complaints mention this component in the current safety profile.
All Engine issues Mazda onlyElectrical System,Unknown Or Other
2 owner complaints mention this component in the current safety profile.
All Electrical System,Unknown Or Other issues Mazda onlyBack Over Prevention
1 owner complaint mention this component in the current safety profile.
All Back Over Prevention issues Mazda onlyTires
1 owner complaint mention this component in the current safety profile.
All Tires issues Mazda onlyUnknown Or Other,Engine,Fuel/Propulsion System
1 owner complaint mention this component in the current safety profile.
All Unknown Or Other,Engine,Fuel/Propulsion System issues Mazda onlyElectrical System,Service Brakes,Forward Collision Avoidance
1 owner complaint mention this component in the current safety profile.
All Electrical System,Service Brakes,Forward Collision Avoidance issues Mazda onlyAI Safety Analysis for the 2020 Mazda Cx-9
Reliability Score
The 2020 Mazda Cx-9 receives a reliability score of 55 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.
NHTSA Safety Ratings for the 2020 Mazda Cx-9
The National Highway Traffic Safety Administration (NHTSA) evaluates vehicles through controlled crash tests and assigns star ratings from 1 to 5, with 5 being the safest.
Known Issues for the 2020 Mazda Cx-9
The following issues have been identified from NHTSA complaint data and owner reports for the 2020 Mazda Cx-9:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| Engine Issues Engine hesitation and stalling have been reported, affecting driving stability. |
Medium | Common | 30k-60k miles |
| Electrical System Malfunctions Forward Smart City Brake Support and service brake malfunctions have been reported, impacting safety. |
Medium | Common | 30k-60k miles |
| Tire Defects Tires exhibit abnormal tread degradation and excessive sidewall cracking, reducing tire lifespan and safety. |
Medium | Common | 30k-60k miles |
| Seating Assembly Recalled for mid/rear assembly issues, affecting seat functionality. |
Low | Common | 30k-60k miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2020 Mazda Cx-9:
Engine issues, including hesitation and stalling, are the most common problems.
Electrical system malfunctions, such as brake and collision avoidance system issues, are frequently reported.
Tire defects, including tread degradation and sidewall cracking, are common.
Seating assembly issues, including recalls, are less common but still reported.
Frequently Asked Questions About the 2020 Mazda Cx-9
Has the 2020 MAZDA CX-9 been recalled?
Yes, the 2020 MAZDA CX-9 has 1 recall on record with NHTSA. Each recall addresses a specific safety defect identified by the manufacturer or NHTSA.
How many complaints does the 2020 MAZDA CX-9 have?
The 2020 MAZDA CX-9 has 16 complaints filed with NHTSA. None of the complaints involved crashes. No injuries or deaths have been reported.
What is the safety rating for the 2020 MAZDA CX-9?
The 2020 MAZDA CX-9 received an overall NHTSA safety rating of excellent (5/5). Frontal crash: 4/5. Side crash: 5/5. Rollover: 4/5.
What are the most common problems with the 2020 MAZDA CX-9?
The most commonly reported problems with the 2020 MAZDA CX-9 involve engine (3 complaints), electrical system,unknown or other (2 complaints), back over prevention (1 complaints). Other affected components include tires, unknown or other,engine,fuel/propulsion system, electrical system,service brakes,forward collision avoidance.
How many crash reports does the 2020 MAZDA CX-9 have?
There are no crash reports associated with the 2020 MAZDA CX-9 in the NHTSA database.
How many fire reports does the 2020 MAZDA CX-9 have?
There are no fire reports for the 2020 MAZDA CX-9 in the NHTSA database.
Are there any deaths reported for the 2020 MAZDA CX-9?
No deaths have been reported in NHTSA complaints for the 2020 MAZDA CX-9.
How many injuries are reported for the 2020 MAZDA CX-9?
No injuries have been reported in NHTSA complaints for the 2020 MAZDA CX-9.
Should I buy a 2020 MAZDA CX-9?
Based on NHTSA data, the 2020 MAZDA CX-9 is generally recommended. It has 16 complaints, 1 recalls, and a excellent (5/5) safety rating. Always have a pre-purchase inspection done by a qualified mechanic.
What components fail most on the 2020 MAZDA CX-9?
The components with the most failures on the 2020 MAZDA CX-9 are: 1. ENGINE (3 complaints), 2. ELECTRICAL SYSTEM,UNKNOWN OR OTHER (2 complaints), 3. BACK OVER PREVENTION (1 complaints), 4. TIRES (1 complaints), 5. UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM (1 complaints). ENGINE is the single most-reported problem area with 3 complaints.
What should I know before buying a 2020 MAZDA CX-9?
Be cautious of engine and electrical system issues, and regularly inspect tires for defects. The 2020 MAZDA CX-9 has 16 NHTSA complaints and 1 recalls on record. NHTSA rates it excellent (5/5).
How reliable is the 2020 MAZDA CX-9?
The 2020 MAZDA CX-9 receives a reliability score of 55/100, indicating average reliability. This is based on 16 owner complaints, 1 recalls, and 0 crash/fire reports in the NHTSA database. Key known issues include Engine Issues and Electrical System Malfunctions.
What are the known issues with the 2020 MAZDA CX-9?
Known issues with the 2020 MAZDA CX-9 include: Engine Issues, Electrical System Malfunctions, Tire Defects, Seating Assembly. These are based on patterns found across 16 NHTSA complaints. 1 of these patterns resulted in formal recalls.
What are the most common issues with the 2020 MAZDA CX-9?
Engine issues, electrical system malfunctions, and tire defects are the most common problems.
Are there any recalls for the 2020 MAZDA CX-9?
Yes, there is a recall for mid/rear assembly issues affecting seat functionality.
Can the 2020 MAZDA CX-9's sunroof explode?
Yes, there have been reports of the sunroof exploding outward at freeway speeds.
Buyer Advice
Our recommendation: Be cautious of engine and electrical system issues, and regularly inspect tires for defects.
NHTSA Data Summary for 2020 Mazda Cx-9
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2020 Mazda Cx-9. The data includes 16 consumer complaints filed by vehicle owners, 1 manufacturer-initiated safety recalls, and safety rating assessments associated with this vehicle.
The NHTSA has assigned the 2020 Mazda Cx-9 an overall safety rating of 5 out of 5 stars, with a frontal crash rating of 4 stars, a side crash rating of 5 stars, and a rollover rating of 4 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.
Disclaimer: This analysis is AI-generated from NHTSA public data and does not constitute professional automotive or safety advice. Always verify recall status at NHTSA.gov and consult a qualified mechanic.
Analysis last updated: 2026-05-16