2017 Mazda Mazda6 Safety Report

2017 Mazda Mazda6 earns 5-star safety rating but plagued by infotainment 'ghost touch' issues and a turn signal recall.

55Complaints
1Recalls
★★★★★Safety Rating
65/100Reliability Score
1Crash Reports
1Injuries
Most reported components: Unknown Or Other (15)Electrical System (13)Engine (3)Structure,Unknown Or Other (2)Electrical System,Unknown Or Other (2)Back Over Prevention (2)Electrical System,Forward Collision Avoidance (2)Service Brakes (2)Power Train (2)Carry Handle, Shell, Base,Insert, Padding,Other/I Am Not Sure (1)

AI Safety Analysis for the 2017 Mazda Mazda6

The 2017 Mazda Mazda6 presents a generally strong safety profile based on NHTSA data, achieving a perfect 5-star overall safety rating, including 5 stars for frontal and side crash tests, and 4 stars for rollover. This indicates excellent performance in crash protection. However, the vehicle has accumulated 55 total complaints, with 1 crash and 1 injury reported, but no fires or deaths. A significant pattern in these complaints revolves around the infotainment system, specifically a 'ghost touch' issue where the screen registers phantom inputs, leading to distractions and potential safety hazards while driving. This issue is frequently mentioned in the complaint details, often described as changing settings, increasing volume, or making calls autonomously. Beyond the infotainment system, other complaint patterns include issues with the electrical system (13 complaints), engine (3 complaints, including a reported coolant leak requiring a new engine), and automatic emergency braking (AEB) system (2 complaints, with one instance of unexpected activation at 65 mph). The vehicle has one recall concerning the exterior lighting (turn signal) for models manufactured between August 12, 2016, and September 28, 2016, equipped with optional accessory fog lights. This recall addresses a potential for continuous turn signal flashing, which could confuse other drivers and increase crash risk. While the overall crash test performance is exemplary, the recurring infotainment system issues and the AEB concerns highlight areas where driver distraction and unexpected vehicle behavior could pose risks. In summary, the 2017 Mazda Mazda6 offers robust crash protection as evidenced by its 5-star NHTSA ratings. However, the high volume of complaints related to the 'ghost touch' infotainment system, along with some reports of unexpected AEB activation and engine issues, suggest potential reliability and distraction-related safety concerns. The single recall for turn signal functionality is a specific, addressed issue. Prospective buyers should be aware of the infotainment system's documented problems.

Reliability Score

The 2017 Mazda Mazda6 receives a reliability score of 65 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.

Known Issues for the 2017 Mazda Mazda6

The following issues have been identified from NHTSA complaint data and owner reports for the 2017 Mazda Mazda6:

IssueSeverityFrequencyTypical Mileage
Infotainment 'Ghost Touch' System Malfunction
Touchscreen registers phantom inputs, changing settings, increasing volume, making calls, or altering navigation without user interaction, causing significant driver distraction and potential safety risks. Many complaints reference this as a known issue by Mazda.
High Common variable miles
Unexpected Automatic Emergency Braking (Aeb) Activation
The AEB system activates without apparent reason, slowing the vehicle abruptly, even in clear lanes, increasing the risk of a rear-end collision.
High Occasional variable miles
Engine Coolant Leak/Failure
Coolant leaks into the engine system, potentially leading to engine failure and requiring replacement.
High Rare variable miles
Exterior Lighting: Turn Signal Malfunction (Recall)
Turn signal may continuously flash due to a manufacturing defect in vehicles with optional accessory fog lights, potentially confusing other drivers and increasing crash risk. Subject of a recall.
Medium Rare new miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2017 Mazda Mazda6:

Unknown Or Other 27% of complaints

A significant portion of complaints fall into a general 'unknown or other' category, often encompassing the infotainment system issues not specifically categorized.

Electrical System 24% of complaints

Frequent issues related to the electrical system, including the widely reported infotainment 'ghost touch' problem and other electrical glitches.

Engine 5% of complaints

Reports of engine-related problems, including coolant leaks and the need for engine replacement.

Back Over Prevention 4% of complaints

Issues with the back over prevention system, including disoriented screen displays while reversing.

Electrical System,Forward Collision Avoidance 4% of complaints

Problems specifically with the electrical components of the forward collision avoidance system, including unexpected AEB activation.

Frequently Asked Questions About the 2017 Mazda Mazda6

Is the 2017 Mazda Mazda6 safe?

Based on NHTSA data, the 2017 Mazda Mazda6 received an excellent 5-star overall safety rating, indicating strong crash protection. However, it has 55 complaints, with a notable pattern of 'ghost touch' infotainment system issues that can be distracting and potentially unsafe while driving. There was also one recall for turn signal functionality.

What are common problems with the 2017 Mazda Mazda6?

The most reported issues for the 2017 Mazda Mazda6 are related to the infotainment system's 'ghost touch' malfunction, which accounts for a significant portion of the 55 total complaints. Other common problems include general electrical system issues, and some reports of unexpected automatic emergency braking activation and engine problems.

Has the 2017 Mazda Mazda6 been recalled?

Yes, the 2017 Mazda Mazda6 has had one recall. This recall (NHTSA Campaign Number 16V708000) pertains to certain vehicles equipped with optional accessory fog lights, where the turn signal may continuously flash, potentially confusing other drivers and increasing the risk of a crash.

How does the 2017 Mazda Mazda6 perform in crash tests?

The 2017 Mazda Mazda6 performed exceptionally well in NHTSA crash tests, earning a 5-star overall safety rating. It received 5 stars for both frontal and side crash tests, and 4 stars for rollover resistance, indicating a high level of occupant protection in various collision scenarios.

Are the infotainment system issues a safety concern?

Yes, the infotainment system's 'ghost touch' issues are a significant safety concern. Multiple complaints describe the screen randomly changing settings, increasing volume, or making calls while driving, which can be highly distracting and lead to unsafe situations on the road.

Buyer Advice

Our recommendation: While the 2017 Mazda Mazda6 offers excellent crash safety, be aware of the prevalent 'ghost touch' infotainment system issues that can be distracting; investigate if the specific vehicle has had this addressed or if it falls within the recall for turn signals.

NHTSA Data Summary for 2017 Mazda Mazda6

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2017 Mazda Mazda6. The data includes 55 consumer complaints filed by vehicle owners, 1 manufacturer-initiated safety recalls, 1 reported crashes, 1 reported injuries, and safety rating assessments associated with this vehicle.

The NHTSA has assigned the 2017 Mazda Mazda6 an overall safety rating of 5 out of 5 stars, with a frontal crash rating of 5 stars, a side crash rating of 5 stars, and a rollover rating of 4 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.