2019 Mercedes-Benz Sprinter Safety Report

The 2019 Mercedes-Benz Sprinter has an 'N/A' safety rating from NHTSA across all categories (Overall, Frontal, Side, Rollover), meaning no official crash test data is available. Despite this, NHTSA has recorded 113 complaints for this model year, including 14 crashes, 7 fires, and 5 injuries. A significant concern is the occurrence of vehicle fires, with multiple complaints describing sudden and rapid escalation leading to total loss, some without prior warning or recall notification. The most frequently reported component issues are related to the POWER TRAIN (17 complaints) and STEERING (13 complaints), indicating potential mechanical vulnerabilities. While the provided data states 'Recalls: 0', several complaints explicitly mention taking the vehicle to a dealership for recall repairs, or receiving recall notifications (e.g., NHTSA Campaign Number: 22V796000 for POWER TRAIN, and 23V100000 for Visibility/Electrical System). This discrepancy suggests that while the initial data might indicate zero recalls, there have been active recall campaigns affecting this model year, which is a critical piece of safety information. The POWER TRAIN recall (22V796000) is particularly relevant given it's the top complaint category. Common complaint patterns include sudden loss of power steering, engine seizing at low mileage (e.g., 37,500 miles), and issues with advanced driver-assistance systems like Active Distance Assist and Active Brake Assist, which can disengage or malfunction. The 'Crosswind Assist' feature has also been cited as causing abrupt and dangerous vehicle maneuvers. The high number of fire incidents, coupled with power train and steering issues, suggests areas of concern for potential buyers. The lack of official crash test ratings means consumers must rely more heavily on complaint data and recall information to assess safety.

Our recommendation: Given the lack of official crash test ratings, numerous complaints including fires, and significant power train and steering issues, potential buyers should proceed with caution and thoroughly investigate recall completion and vehicle history.