2017 Mercedes-Benz Sprinter Safety Report
2017 Mercedes-Benz Sprinter shows low complaint volume but lacks crash test ratings and has open recalls for steering and ESC issues.
AI Safety Analysis for the 2017 Mercedes-Benz Sprinter
Reliability Score
The 2017 Mercedes-Benz Sprinter receives a reliability score of 65 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.
Known Issues for the 2017 Mercedes-Benz Sprinter
The following issues have been identified from NHTSA complaint data and owner reports for the 2017 Mercedes-Benz Sprinter:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| Wheel Speed Sensor Failure Multiple reports of wheel speed sensor failure leading to ABS, traction control, and cruise control deactivation, often forcing the vehicle into 'limp mode'. |
High | Occasional | 17000-21000 miles |
| Electronic Stability Control (Esc) System Issues Complaints about ESP and ABS warning lights illuminating, sometimes with a 'thud' sound, and an open recall (21V042000) for ESC. |
High | Occasional | unknown miles |
| Steering System Defects Reports of lower power steering hose detaching and an open recall (20V663000) related to steering components, with parts often unavailable for repair. |
Medium | Occasional | 8500-unknown miles |
| Wheel/Rim Cracking Multiple instances of wheel rims cracking, leading to flat tires and potential loss of control, described as a manufacturing defect. |
High | Occasional | unknown miles |
| Diesel Exhaust Fluid (Def) System Failures Check engine lights and 'limp mode' due to DEF system issues, including Nox sensor failures and 'DEF Is Low' warnings. |
Medium | Occasional | unknown miles |
| Sliding Cargo Door Opening Unexpectedly Reports of the side entry door opening twice while driving, even after being checked and locked, indicating a latching mechanism issue. |
Medium | Rare | unknown miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2017 Mercedes-Benz Sprinter:
5 complaints related to steering, including power steering hose detachment and recall part unavailability.
5 complaints regarding ESC system malfunctions, often linked to ABS/ESP warning lights and an open recall.
5 complaints, primarily concerning wheel sensor failures, rim cracking, and hub cap detachment.
3 complaints, including issues with wheel covers and the side entry door.
2 complaints, potentially related to sensor failures impacting other systems.
2 complaints, often in conjunction with wheel issues like cracking rims.
2 complaints, specifically about Diesel Exhaust Fluid (DEF) system failures.
2 complaints, indicating integrated issues affecting multiple control systems.
Frequently Asked Questions About the 2017 Mercedes-Benz Sprinter
Is the 2017 Mercedes-Benz Sprinter safe?
Based on NHTSA data, the 2017 Mercedes-Benz Sprinter has a low number of total complaints (39) with no reported crashes, fires, injuries, or deaths. However, it lacks formal NHTSA crash test ratings, so its performance in collision scenarios is unknown. There are open recalls for steering and Electronic Stability Control (ESC) issues, which are critical safety components.
What are common problems with the 2017 Mercedes-Benz Sprinter?
The most reported issues for the 2017 Mercedes-Benz Sprinter involve the STEERING, ELECTRONIC STABILITY CONTROL (ESC), and WHEELS, each with 5 complaints. Specific problems include wheel speed sensor failures leading to loss of ABS/traction control, cracking wheel rims, and issues with the Diesel Exhaust Fluid (DEF) system causing 'limp mode'.
Are there any recalls for the 2017 Mercedes-Benz Sprinter?
Yes, there are two open recalls for the 2017 Mercedes-Benz Sprinter. NHTSA Campaign Number 20V663000 addresses a steering issue, and 21V042000 addresses an Electronic Stability Control (ESC) issue. Several complaints mention difficulties in getting these recall repairs completed due to parts unavailability.
How does the 2017 Mercedes-Benz Sprinter perform in crash tests?
The 2017 Mercedes-Benz Sprinter has not received formal crash test ratings from NHTSA. Its Overall, Frontal, Side, and Rollover ratings are all listed as 'N/A', meaning there is no independent government crash test data available for this model year.
What should I look out for when buying a used 2017 Mercedes-Benz Sprinter?
When considering a used 2017 Mercedes-Benz Sprinter, pay close attention to the condition of the wheels for any cracks, check for any active warning lights related to ABS or ESP, and verify if the open recalls (20V663000 for steering and 21V042000 for ESC) have been completed. A pre-purchase inspection by a Mercedes-Benz specialist is highly recommended.
Buyer Advice
Our recommendation: Given the lack of crash test data and recurring issues with critical components like steering, ESC, and wheels, prospective buyers should prioritize a thorough pre-purchase inspection and ensure all open recalls have been addressed before purchase.
NHTSA Data Summary for 2017 Mercedes-Benz Sprinter
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2017 Mercedes-Benz Sprinter. The data includes 39 consumer complaints filed by vehicle owners, 0 manufacturer-initiated safety recalls, and safety rating assessments associated with this vehicle.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.