2019 Nissan Murano Safety Report

The 2019 Nissan Murano presents a mixed safety picture. While it boasts excellent crash test performance with a 5-star overall NHTSA safety rating, including 5 stars for frontal and side impacts, and 4 stars for rollover, its complaint data reveals several concerning patterns. With 39 total complaints, including 1 crash and 2 injuries, the vehicle has a notable number of issues for its age. A significant portion of complaints, 6 out of 39, are related to the 'FORWARD COLLISION AVOIDANCE' system, with owners reporting instances of unintended automatic emergency braking (AEB) activation without obstacles, and conversely, concerns about the system's reliability. This suggests potential software or sensor issues that could lead to dangerous situations. Beyond AEB, other recurring problems include water intrusion into headlight assemblies, spontaneous shattering of panoramic sunroofs, and issues with the back-up camera, which was also the subject of the sole recall for this model year. The recall, 'BACK OVER PREVENTION: SENSING SYSTEM: CAMERA,' addresses a lack of image in the back-up camera display, increasing crash risk. This aligns with multiple owner complaints about the camera malfunctioning or displaying a blue screen. Furthermore, there are reports of 'UNKNOWN OR OTHER' issues (7 complaints), which often encompass a variety of less categorized but still impactful problems like 'swollen lug nuts' and suspension noises. The recall history is limited to one significant issue concerning the back-up camera, which is a critical safety feature. The high number of complaints regarding the forward collision avoidance system, despite the vehicle's strong crash test ratings, indicates that while the Murano performs well in controlled crash scenarios, its advanced driver-assistance systems (ADAS) may have reliability flaws in real-world driving. The 2 injuries reported, though low, could be linked to these system malfunctions or other component failures. Overall, while structurally sound in a crash, the 2019 Murano exhibits notable reliability concerns with its ADAS, visibility systems, and certain structural components like the sunroof and headlights.

Our recommendation: While the 2019 Nissan Murano has strong crash test ratings, potential buyers should be aware of recurring issues with its advanced driver-assistance systems, particularly the AEB, and inspect for signs of sunroof or headlight issues. Ensure all recall work, especially for the back-up camera, has been completed.