2020 Ram 5500 Safety Report
2020 RAM 5500 faces numerous recalls for critical safety components despite low complaint volume.
AI Safety Analysis for the 2020 Ram 5500
Reliability Score
The 2020 Ram 5500 receives a reliability score of 60 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.
Known Issues for the 2020 Ram 5500
The following issues have been identified from NHTSA complaint data and owner reports for the 2020 Ram 5500:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| Brake System Failure/Loss Of Braking Multiple recalls (e.g., 22V759000, 20V679000) address issues with rear brake hoses being undersized or improperly routed, potentially leading to brake fluid leakage and partial or complete loss of rear brakes. One complaint directly mentions the vehicle failing to stop while towing a trailer. |
High | Occasional | N/A miles |
| Wheel Separation Recall 22V759000 indicates incorrect information in manuals could lead to improper wheel installation, causing wheel separation. One complaint describes dual wheel tires detaching from the vehicle at speed. |
High | Rare | N/A miles |
| Engine Stall/Fire Risk Recalls (e.g., 20V679000, 20V678000) highlight issues with the high-pressure fuel pump or engine oil lubrication, which could lead to engine stall or oil leaks, increasing the risk of fire. One complaint mentions an exhaust fire. |
High | Rare | N/A miles |
| Seat Belt Retraction Failure Two complaints specifically mention the front driver's side seat belt failing to retract when slamming on the brakes, indicating a potential safety restraint issue. |
Medium | Occasional | N/A miles |
| Transfer Case Going Into Neutral One complaint details the transfer case unexpectedly shifting into neutral at 75 mph, causing a loss of power to the wheels and requiring the vehicle to be towed. |
High | Rare | N/A miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2020 Ram 5500:
Two complaints and multiple recalls (e.g., 22V759000, 20V679000) point to issues with brake hoses, lines, and fittings, potentially leading to reduced braking ability or complete loss of brakes.
Two complaints specifically report the front driver's side seat belt failing to retract during braking events.
One complaint describes dual wheel tires detaching, correlating with recall 22V759000 regarding incorrect manual information for wheel lug nuts/studs.
One complaint details the transfer case unexpectedly shifting into neutral while driving at highway speeds.
One complaint mentions an exhaust fire, which aligns with recalls (e.g., 20V678000) concerning engine oil lubrication issues that could lead to fire.
Frequently Asked Questions About the 2020 Ram 5500
Is the 2020 RAM 5500 safe?
Based on NHTSA data, the 2020 RAM 5500 has a low number of direct consumer complaints (8 total), but a high number of recalls (10). These recalls address critical safety components like brakes, wheels, and the engine, which could lead to severe consequences such as loss of braking, wheel separation, or fire. While crash test ratings are not available, the extensive recall activity suggests potential safety vulnerabilities that buyers should be aware of and ensure all recall remedies have been performed.
What are common problems with the 2020 RAM 5500?
The most reported issues, both through complaints and recalls, involve the 'SERVICE BRAKES, HYDRAULIC' system (25% of complaints, multiple recalls) and 'SEAT BELTS' (25% of complaints). Other significant concerns include 'WHEELS' (12.5% of complaints, one recall for lug nuts/studs) and 'POWER TRAIN' (12.5% of complaints, one instance of transfer case failure). Engine-related issues leading to stall or fire are also highlighted by recalls.
Are there any recalls for the 2020 RAM 5500?
Yes, the 2020 RAM 5500 has been subject to 10 recalls. These include critical issues such as undersized or improperly routed rear brake hoses, incorrect information in manuals leading to potential wheel separation, high-pressure fuel pump failures, and engine oil lubrication issues that could cause engine stall or fire.
How does the 2020 RAM 5500 perform in crash tests?
NHTSA has not provided specific overall, frontal, side, or rollover crash test ratings for the 2020 RAM 5500.
What should I check before buying a used 2020 RAM 5500?
Before purchasing a used 2020 RAM 5500, it is crucial to verify that all 10 outstanding recalls have been addressed and remedied by a certified dealer. Pay particular attention to the service history related to the brake system, wheels, and engine, given the nature of the recalls and reported complaints.
Buyer Advice
Our recommendation: Given the numerous critical safety recalls, ensure all recall remedies have been completed by a certified dealer before purchasing, and be aware of potential brake, wheel, and engine-related issues.
NHTSA Data Summary for 2020 Ram 5500
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2020 Ram 5500. The data includes 8 consumer complaints filed by vehicle owners, 10 manufacturer-initiated safety recalls, 1 reported crashes, 1 fire incidents, 4 reported injuries, and safety rating assessments associated with this vehicle.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.