2018 Ram 5500 Safety Report

The 2018 RAM 5500 presents a mixed safety picture, primarily due to a significant number of recalls and a concentrated pattern of complaints related to its braking system. While the vehicle has a low number of total complaints (31), with only 1 reported crash and no reported fires, injuries, or deaths, the high recall count (8) is a notable concern. A substantial portion of the complaints, specifically 9 out of 31, are directed at 'SERVICE BRAKES, HYDRAULIC,' with an additional 6 complaints for 'SERVICE BRAKES' generally. This aligns directly with multiple recalls concerning the hydraulic control unit (HCU) and brake hoses, which can lead to a loss of anti-lock brakes, electronic stability control, or even complete braking failure, increasing crash risk. Owners frequently report issues with ABS and traction control system failures, often linked to the HCU module, and express frustration over parts availability for recall repairs. Beyond braking, 'WHEELS' account for 4 complaints and are also subject to a recall regarding incorrect manual information that could lead to wheel separation. 'POWER TRAIN' issues, with 3 complaints, are also addressed by a recall concerning the automatic transmission's ability to shift without the brake pedal or key, raising the risk of unintended vehicle movement. Other recalls cover exterior lighting (brake lights), electrical system wiring (cruise control), and even fire extinguishers, indicating a broad range of manufacturing or design deficiencies. NHTSA crash test ratings for the 2018 RAM 5500 are not available (N/A) for Overall, Frontal, Side, or Rollover categories, which is common for heavy-duty commercial vehicles. This lack of independent crash test data means that safety assessment relies heavily on complaint patterns and recall actions. The recurring nature of braking system failures in complaints, often mirroring the recall descriptions, suggests that these issues are not isolated incidents and have a direct impact on vehicle safety and operability. The low number of reported crashes and injuries is positive, but the potential for serious incidents due to brake and wheel issues remains a significant concern.

Our recommendation: Given the high number of safety recalls, particularly for critical braking and wheel components, and the lack of crash test data, thoroughly verify all recalls have been addressed and inspect the braking system, wheels, and frame for any issues before purchasing.